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Hendrick Toyota Merriam

Merriam, KS

4.9
1,147 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,147 reviews

April 30, 2023

I purchased my second vehicle from Ryan Smart not long ago & unfortunately got a nail in my tire recently. He helped me understand my tire warranty & walked me through every step of the way. Thank you Rya More

by mlupandin
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
May 02, 2023 -

Hendrick Toyota Merriam responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

April 29, 2023

Just had an oil change and had an amazing experience! Zach West was extremely knowledgeable and kind throughout the whole process. Thank you! More

by mindy.strecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach West
May 02, 2023 -

Hendrick Toyota Merriam responded

Mindy.strecker, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Merriam! Have a great day! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

April 28, 2023

I worked with Jerry Cheng today. It was a great experience. He was able to answer all of my questions and get me in and out. Great Job! More

by Camry Lover
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
May 01, 2023 -

Hendrick Toyota Merriam responded

Camry Lover, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Merriam! If you have any further questions, please don't hesitate to reach out! Have a great day! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

April 28, 2023

Joshua Wells really took his time making sure he got everything I had asked for and man he delivered in a big way. He was able to get me a 2023 Toyota RAV4 hybrid XSE built in Kentucky in less than 2 m More

by Tiger_chief69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wells
May 01, 2023 -

Hendrick Toyota Merriam responded

Thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Merriam! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

April 25, 2023

Worked with Robert Cheng in service department for new key and fob for our sienna. Great job! More

by Mrken4u
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Apr 27, 2023 -

Hendrick Toyota Merriam responded

Hello Mrken4u, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

Desi was very kind and repectful throughout the whole transaction. The popcorn was also great! More

by Carlnum4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Desi
Apr 23, 2023 -

Hendrick Toyota Merriam responded

Carlnum4, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 21, 2023

This was my first experience with Hendrick Toyota and all of the staff were professional. Ryan Smart was very helpful and made this experience very enjoyable. I am very happy with my new ride. More

by Ayanna Castaneda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
Apr 23, 2023 -

Hendrick Toyota Merriam responded

Ayanna Castaneda, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 21, 2023

Got me in and out super quick! Shout out to my advisor Mercedes as she made the in and out process seemless! Highly recommend! More

by Lafonda151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Apr 23, 2023 -

Hendrick Toyota Merriam responded

Lafonda151, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 18, 2023

Mercedes Patterson is fantastic she has allows helped every time I come in for service I would recommend her to everyone that wants great service experience You could not find a better person with experi More

by Vswafford52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson , Christopher Galiano
Apr 19, 2023 -

Hendrick Toyota Merriam responded

Vswafford52, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2023

Jacob Sanchez was a great help and answered all our questions and stayed late to continue helping us. More

by MSHZ21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Sanchez
Apr 19, 2023 -

Hendrick Toyota Merriam responded

Mshz21, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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