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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,878 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,878 reviews

August 04, 2023

Got oil change for my highlander. Never been there. Thanks to Christian my service guy for showing me around and how to check in next time around. More

by Francis
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simms, Christian
Aug 08, 2023 -

Hendrick Toyota North Charleston responded

Francis, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

August 04, 2023

I visit this dealership because of Larry in the service department. He's the best. More

by Akan
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Aug 08, 2023 -

Hendrick Toyota North Charleston responded

Akan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

August 04, 2023

Another great experience with the service department at Hendrick Toyota! Contacted Larry about a slow leak in my tire and he was able to fit me in right away. Service was speedy and I was in and out in n More

by shellyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Aug 08, 2023 -

Hendrick Toyota North Charleston responded

Shellyf, we are so happy to read such a great review about Hendrick Toyota North Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 01, 2023

Always phenomenal service when we bring our vehicles in. We have three toyotas that won't go anywhere else! Thank you! More

by hooverinvests
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Hoover
Aug 03, 2023 -

Hendrick Toyota North Charleston responded

Hi Hooverinvests, thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 31, 2023

I went to check out the new Highlanders. Jennie in sales was very helpful. Go ask for Jennie. More

by Eatone123
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr
Aug 07, 2023 -

Hendrick Toyota North Charleston responded

Eatone123, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 31, 2023

Waited 5 hours for an oil change and alignment. They missed something important during my vehicle inspection. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Ware
Aug 07, 2023 -

Hendrick Toyota North Charleston responded

Hi Md, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at jacqueline.meskauskas@hendrickauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 31, 2023

Go see Jennie in the sales department. She’s great and very patient. Great experience. More

by Blue car
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr
Aug 07, 2023 -

Hendrick Toyota North Charleston responded

Blue Car, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 30, 2023

I had the pleasure of going to this place to get my first vehicle and I was lucky to be assisted by Charlene who gave me excellent service and helped me a lot throughout the process. More

by kenia abreu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Kenia Abreu, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 29, 2023

Larry L at Hendricks has been very helpful in keeping my 4Runner maintained. Great customer service at an affordable price. More

by JYeomansSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Hi Jyeomanssc, thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 28, 2023

Charlene, was absolutely a joy to work with! My elderly parents were in need of a vehicle and she treated them like her very own. She was so kind and respectful my mom wanted to bring her home More

by Jan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Jan, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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