Hendrick Toyota North Charleston

"Perfect Service Consistency" I was raised and taught to shy away from dealerships once the factory incentives and warranties were completed. Wow were my parents and family wrong. I was raised and taught to shy away from dealerships once the factory incentives and warranties were completed. Wow were my parents and family wrong. Andrew Bagwell has shown me since purchasing my Toyota Prius in 2012 that dealership service and commitment to excellence is the only way to properly keeping and protecting your investment. I would recommend Rick Hendrick Toyota, Barry Braman in sales, and the service leadership of Andrew Bagwell to any member of my family, friends, and business associates. Thank you for worry free Toyota ownership!! VR, Richard L. Harvey Jr. More

Took my car in for service I took my car in for routine my. Suspected I needed new tires & they confirmed that I did. The associate informed me of great tire deals they had & si I took my car in for routine my. Suspected I needed new tires & they confirmed that I did. The associate informed me of great tire deals they had & simply went with the tire they suggested. They have a very cool app that you know what service they suggested. I forwarded the message to DH & he accepted or declined the various suggested services. I would probably rate them excellent if I'd made my appointment on time. However there were A LOT of cars there for service. More

Chrissie is awesome Chrissie is the reason we stay with Toyota North Charleston. She has taken care of us with respect and dignity, and always with a smile. This last vis Chrissie is the reason we stay with Toyota North Charleston. She has taken care of us with respect and dignity, and always with a smile. This last visit was a simple mileage checkup with rotation and checks. As always with her she made sure we received our vehicle without issue. I have always stated to the management at Toyota that she is what they need more of there, and I sincerely mean it. More

Worst sale experience Took someone there that was looking for an inexpensive used car, told them in advance that credit on this person was not great, told they had all kind Took someone there that was looking for an inexpensive used car, told them in advance that credit on this person was not great, told they had all kinds of programs. Sat in there for 3 hours only to be shown one car that was completely out of their price range and when I asked if that was their only option I was told that was it!! Really??? Out of the thousands of cars Rick Hendrick has that was there only option!! The salesman also ate and helped others while we sat there waiting. Took my friends down the road and they got treated exceptional and had no issues getting something they could afford!! More

Detailed advisor I came to hendrick toyota for a tore rotation and the adviser that was assigned to me was Chase and he was fantastic. From accomodating me for my appo I came to hendrick toyota for a tore rotation and the adviser that was assigned to me was Chase and he was fantastic. From accomodating me for my appointment to explaining to me in detail my maintenance program. He mad sure that i'm well informed of what i can avail at their shop and how i can get a better deal. Couldn't widh for a better adviser! More

We'll never go anywhere else We have been going to this dealership for over 10 years and have purchased two used cars, and now our second new car and we will never go anywhere els We have been going to this dealership for over 10 years and have purchased two used cars, and now our second new car and we will never go anywhere else. Karriem Agner has been our sales consultant for the last three cars, and thanks to him, our car buying experience has been outstanding. Karriem explains all the features in detail, and gives the perfect mix of professional expertise with down to earth personality. We're probably heading back for one more used car in a few months, and you can be sure we are going to Hendrick Toyota of North Charleston, and asking for Karriem, and I'm going to urge any of my friends who ask for a recommendation to do the same. More

Great place to buy two cars at once! We've been going to this dealership for over 10 years, way back when the name was even different! We went recently to purchase a used car for our co We've been going to this dealership for over 10 years, way back when the name was even different! We went recently to purchase a used car for our college bound teenager, and the cars were so good and priced so well, we decided to buy two of them! Our sales consultant Karriem was knowledgeable and personable and made our experience stress free. He really looks out for you, helping you navigate through the entire process instead of just taking off and leaving you to wait around for the finance part - we really appreciated that. He spoke so highly of his dealership, you can really tell he loves his work. We had to go back the next day to get the second car and he had it all cleaned up and ready to go as promised. Karriem remembers you as a customer, and follows through when he says he's going to do something. More

Third Car Purchase Here Shelly Grimes has sold us two cars here in the last few years. She is very focused on customer service and making sure that we are happy with our pu Shelly Grimes has sold us two cars here in the last few years. She is very focused on customer service and making sure that we are happy with our purchase. Hendrick Toyota stands behind their products and service. More

Easy car buying Dominick was personable and professional. I appreciated the speed of purchasing a car, which is always a chore. I would recommend the dealership highl Dominick was personable and professional. I appreciated the speed of purchasing a car, which is always a chore. I would recommend the dealership highly and Dominick is an excellent salesman with none of the overly aggressive and ethically questionable tactics of many I have dealt with in the past. A rare find More

Customer service Chrissie was a pleasure to deal with at Toyota. Great customer service at its finest! She is very professional and was helpful with our vehicle needs. Chrissie was a pleasure to deal with at Toyota. Great customer service at its finest! She is very professional and was helpful with our vehicle needs. More