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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,878 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,878 reviews

July 13, 2023

Took my vehicle in for routine maintenance and got the news my tires were needing to be replaced. My service advisor, Larry, kindly let me know and offered a few options, if I wanted to purchase. He let More

by shellyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Jul 19, 2023 -

Hendrick Toyota North Charleston responded

Shellyf, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 13, 2023

Christian is amazing! Took care of my vehicle maintenance is a fast and efficient manner. More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian sims
Jul 17, 2023 -

Hendrick Toyota North Charleston responded

Hello Louis, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

July 12, 2023

Excellent service. Jeff was extremely helpful, knowledgeable, courteous and very polite. He is an asset to the dealership. More

by freidamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dunbar
Jul 14, 2023 -

Hendrick Toyota North Charleston responded

Freidamp, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 12, 2023

This service experience was mostly positive as it was originally for routine maintenance. Bought tires and oil change instead. Dealer seemed more concerned with tire purchase than maintenance. More

by ToyotaOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Blejski
Jul 17, 2023 -

Hendrick Toyota North Charleston responded

Toyotaowner, we truly appreciate your honest feedback.

July 09, 2023

Chris in sales and Tom in the financing department were both a pleasure, to work with. More

by mountpmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Sprovero, Chris Pugh
Jul 11, 2023 -

Hendrick Toyota North Charleston responded

Mountpmom, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

Jul 11, 2023 -

Hendrick Toyota North Charleston responded

Mountpmom, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 07, 2023

I had an amazing experience at Hendrick Toyota today . Charlene went above and beyond to meet my needs. I don’t enjoy shopping for cars but she made the whole process seem easy and pleasant. I will defini More

by Octavia
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Jul 11, 2023 -

Hendrick Toyota North Charleston responded

Octavia, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 06, 2023

Very nice and clean atmosphere. Everyone I came in contact with was friendly. I highly recommend More

by jaiheem53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Role
Jul 09, 2023 -

Hendrick Toyota North Charleston responded

Jaiheem53, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 06, 2023

Caring, polite, courteous, and concerned about my sister’s health. They kept me informed about the status of my card appointment. More

by bfetscher
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Makala
July 03, 2023

Dealership is not returning emails or other inquiries regarding credit due for cancelling warranty. Six weeks was the stated waiting period for resolution and nothing has happened. More

by shawnpatton1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Torey Lunsk
Jul 06, 2023 -

Hendrick Toyota North Charleston responded

Hi Shawnpatton1959, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call me directly at 843 818 2567 so that I'm better able to assist you. Thank you, Jac Thomas

June 29, 2023

Great place to buy a car. Employees were courteous and accommodating during all aspects of buying my car. A special thank you to Charlene who worked with me to find the right More

by ccolson3840
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel, Tyler Hewitt
Jul 03, 2023 -

Hendrick Toyota North Charleston responded

Ccolson3840, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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