Hendrick Toyota North Charleston
North Charleston, SC
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Chris Pugh was wonderful to work with from beginning to end. He listened to our needs and wants and didn't pressure us when we weren't finding something we loved. He did not give up though. He called th end. He listened to our needs and wants and didn't pressure us when we weren't finding something we loved. He did not give up though. He called the next day with a vehicle he thought would be a good fit and he was right on the money. We loved it and ended up buying it that night. Chris stayed in constant communication through email and text, he explained the process and got us in and out as quickly as possible. I highly recommend Chris and the whole team at Hendrick Toyota. More
Charlene Mickel met us outside the dealership while my wife and I were looking for Camrys on the lot. We were mainly just looking and didn't see anything we liked. She convinced us to come inside and foun wife and I were looking for Camrys on the lot. We were mainly just looking and didn't see anything we liked. She convinced us to come inside and found a camry hybrid in color we wanted. Charlene worked with us to get the car we wanted at price I was happy with. She kept us informed on the progress of the delivery and helped us after the sale pairing our phones and familiarizing us with features of our new Camry. She was very friendly and patient with two senior citizens not familiar with the electronics and technology of new automobiles, Charlene is definitely an asset to the dealership. Without her, who knows where we would have ended up buying. More
Charlene was very helpful, friendly, and knowledgeable. If she didn't know the answer, she found someone who did. She was very patient with all of our visits and questions. I was very pleased with her. If she didn't know the answer, she found someone who did. She was very patient with all of our visits and questions. I was very pleased with her. More
Came into look for a new Tacoma. I was very pleased with the entire car buying experience. Michael went above and beyond to answer our questions and concerns. He really made it feel I was very pleased with the entire car buying experience. Michael went above and beyond to answer our questions and concerns. He really made it feel like a friend was looking out for our interest. I would highly recommend him and Hendrick Toyota to anyone looking for a great car buying experience. More
Salesman was patient. Didn't pressure. However, once you say yes on a deal, expect the process to fly. Check with your insurance first. Unlike, in the past, you got discou Didn't pressure. However, once you say yes on a deal, expect the process to fly. Check with your insurance first. Unlike, in the past, you got discounts on safety features, insurance raises your premium. More
The car we wanted would not start when we got there! But Bob Bayruns did not panic! He eventually got the car running and the sales manager gave us a one year warranty in case it failed to start in t But Bob Bayruns did not panic! He eventually got the car running and the sales manager gave us a one year warranty in case it failed to start in the future. And my wife loves her newer Lexus 350!! More
I recently had the pleasure of working with Michael Graham, and my experience with him was exceptional. Michael demonstrated an impressive level of patience. He took the time to understand my specific Graham, and my experience with him was exceptional. Michael demonstrated an impressive level of patience. He took the time to understand my specific needs and preferences for a new Rav4, patiently listening to all my requirements and desires. He never rushed or pressured me into making a decision, which made me feel incredibly comfortable and valued as a customer. It was evident that he genuinely cared about finding the right vehicle for me, rather than just making a quick sale. He effortlessly answered every question I had and provided valuable insights into the various features and options available. He went above and beyond to ensure that I had a comprehensive understanding of the vehicle's capabilities, safety features, and technological advancements. Throughout the entire process, Michael maintained a consistently courteous and professional demeanor. His exceptional customer service skills are a testament to his commitment to going the extra mile for his customers. More