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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,915 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,915 reviews

April 13, 2024

Chrissy was great and very, very sweet. I will bring my car to her again More

by Atticustheking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Ware
Apr 16, 2024 -

Hendrick Toyota North Charleston responded

We're delighted to hear that Chrissy provided you with such a positive experience! Knowing that you found her to be great and very sweet speaks volumes about her dedication to excellent service. We look forward to welcoming you back and assisting with your car needs in the future. If there's anything else we can do for you in the meantime, just give us a shout. Thanks for your kind words!

April 13, 2024

chrissy is wonderful, She is very professional and so eager to help when you need something for your vehicle. More

by robbeagles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Ware
Apr 16, 2024 -

Hendrick Toyota North Charleston responded

It's fantastic to hear that Chrissy was not only professional but also eager to assist whenever you need something for your vehicle. We're grateful to have her on board, and we appreciate you taking the time to recognize her dedication. If there's anything else we can do for you, just give us a shout. Thanks again, and have a wonderful day!

January 29, 2024

Chrissy and the service team here are the best and never have any issues. This is the place to take your car if you need service. More

by owlfeathersandhoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Ware
Jan 31, 2024 -

Hendrick Toyota North Charleston responded

Owlfeathersandhoots, thank you for your glowing 5-star review! We're thrilled to hear such high praise for Chrissy and our service team. It's wonderful to know that your experiences with us have been consistently positive and hassle-free. Your high ratings in service price transparency, workmanship, service time, and communication reflect our dedication to providing top-quality service and clear, effective communication. We're honored by your recommendation and are delighted to be your go-to place for car service. We look forward to continuing to provide you with the best service in the future. Thank you for choosing us and for your trust in Chrissy and our team!

January 28, 2024

Makala was fantastic and helpful every step of the way. She washed our car and explained everything to us during our visit. More

by benjcomfyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makala Quigley
January 28, 2024

We needed help right away and called the dealership, we talked to Chrissy and she got us an appointment the same day and brought us in. Found out the battery was dead. Chrissy got it replaced and had us al More

by jasminefields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Ware
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Jasminefields, thank you for your wonderful 5-star review and for sharing your experience with Chrissy Ware at our dealership. We're delighted to hear that Chrissy was able to accommodate your immediate service needs and efficiently set up a same-day appointment for you. It's great to know that the issue with your battery was quickly identified and resolved, allowing you to get back on the road in no time. Your high ratings in service price transparency, workmanship, service communication, and your recommendation of our dealer are greatly appreciated. We're here to provide quick and transparent service, and we're glad to have met your expectations. Thank you for choosing us for your service needs, and we look forward to assisting you again in the future.

January 28, 2024

Came in for service and Makala was my advisor she got my car to the back and got it fixed and also contacted my warranty company to get the repairs covered. More

by phoneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makala Quigley
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Phoneman, thank you for taking the time to leave a 5-star review, particularly acknowledging Makala Quigley's excellent service during your visit. We're thrilled to hear that Makala not only efficiently managed your car's service but also proactively contacted your warranty company to cover the repairs. Your high ratings in service price transparency, workmanship, service time, and communication reflect the dedication we have to delivering exceptional service. It's gratifying to know that you would recommend our dealer, and we're proud to have team members like Makala who go above and beyond for our customers. We look forward to continuing to provide you with outstanding service in the future. Thank you for choosing us for your service needs!

January 28, 2024

Larry was very helpful and easy to work with. The dealership is very clean and the cafe had great food. More

by fernsprigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Thank you for your detailed 5-star review highlighting your experience with Larry Lofland and our dealership. We're delighted to hear that Larry was helpful and easy to work with, contributing to a positive service visit. It's also great to know that our dealership's cleanliness and the quality of food in our café added to your satisfaction. Your high ratings in service price transparency, workmanship, service time, and communication reflect our commitment to excellence in all areas of customer service. We're thrilled that you would recommend our dealer and we look forward to continuing to provide you with top-notch service in the future. Thank you for choosing us and for taking the time to acknowledge Larry's efforts and our dealership's amenities!

January 28, 2024

Came in for a free oil change that I had and Met Larry he let me know of several services other places never told me about. We discussed the importance of each and came up with a plan to get them all done. W More

by allaboutthepuppies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Allaboutthepuppies, thank you for the excellent 5-star review and for sharing your experience with Larry during your service visit. We're delighted to hear that Larry was not only able to provide you with a free oil change but also informed you about several additional services, helping you understand their importance and creating a plan to get them done. It's great to know that your visit was informative and valuable. Your high ratings in service price transparency, workmanship, service time, and communication reflect our commitment to delivering exceptional service. We're thrilled that you would recommend our dealer and look forward to continuing to provide top-quality service in the future. Thank you for choosing us and for your trust in Larry and our team!

January 28, 2024

I have been to many service departments and this is bye for the best, Chrissy and the rest of the team are very helpful and energetic. Would recommend this department over any other. More

by filigreetrails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Ware
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Filigreetrails, thank you for your outstanding 5-star review and for sharing your experience with our service department. We're delighted to hear that our team, led by Chrissy Ware, stands out as the best service department you've visited. Their helpfulness and energetic approach are key aspects of our commitment to customer satisfaction. Your high ratings in service price transparency, workmanship, service time, and communication reflect our dedication to providing top-quality service. We're thrilled that you would recommend our department over others, and we look forward to continuing to meet and exceed your expectations in the future. Thank you for choosing us and for your trust in Chrissy and our team!

January 28, 2024

Makala Q was very helpful when We came in for service and seemed to be very honest when explaining the services we needed and did not need. More

by georgeredballoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makala Quigley
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Georgeredballoon, thank you for your positive 5-star review, particularly appreciating Makala Quigley's helpfulness during your service visit. We're glad to hear that you found her to be honest and transparent in explaining the services that were necessary for your vehicle, as well as those that weren't needed. Your ratings in service price transparency, workmanship, service time, and communication are important to us, and we take them as valuable feedback for continual improvement. We're pleased that you would recommend our dealer and look forward to maintaining and enhancing the standards you experienced. Thank you for choosing us for your service needs, and we hope to continue providing you with reliable and honest service in the future.