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Hendrick Toyota North Charleston

North Charleston, SC

Overview
Reviews
Vehicles
4.8
1,878 Reviews
Call Dealership (833) 889-6139
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7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,878 reviews

April 24, 2024

The sales and finance department was amazing. Highly recommend Clay T. The service department is seamless, honestly the people are so friendly and efficient its like watching a well oiled machine More

by Julianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dunbar
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Apr 30, 2024 -

Hendrick Toyota North Charleston responded

Thank you for your glowing recommendation! We're thrilled to hear that you had such a positive experience with both our sales and finance departments, especially with Clay T. We're also delighted to hear that our service department provided you with seamless and friendly service, akin to a well-oiled machine. We'll be sure to pass along your compliments to Clay and our service team. If you ever need anything else or have friends looking for a vehicle or service, we're here to assist!

Helpful
April 22, 2024

Extremely helpful and they went above and beyond to ensure I received a good deal. More

by kapstun_2000
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham, Tyler Hewitt
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Apr 30, 2024 -

Hendrick Toyota North Charleston responded

Hi Kapstun_2000, thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 20, 2024

Again and again I receive the best service for my car . Andrew Bagwell is very thorough and professional in caring for all of his customers. I never get to see the mechanics in the back but I always have co More

by dkd4143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
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Apr 23, 2024 -

Hendrick Toyota North Charleston responded

It's wonderful to hear that Andrew Bagwell consistently provides such excellent service for your car! We're thrilled that you feel confident in the care your vehicle receives at Hendrick Toyota North Charleston. We'll be sure to pass along your kind words to Andrew and the rest of our team. Thank you for your loyalty and for rating us a 10 in your book! If there's anything else we can do for you, just let us know. Safe travels, and we look forward to serving you again in the future!

Helpful
January 26, 2024

Jennie, my salesperson, was great to deal with. Very professional and knowledgeable. In fact, everyone I dealt with was great. A most pleasant experience. More

by Jimmarymiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr
Report | Print
Jan 30, 2024 -

Hendrick Toyota North Charleston responded

Jimmarymiller, Thank you for your kind words about your salesperson and the entire team at Hendrick Toyota North Charleston. We're thrilled to hear that Jennie was great to deal with, displaying professionalism and knowledge. Your feedback about everyone being great and your experience being pleasant is truly appreciated. If there's anything more you'd like to share or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future. Best regards, Jac Customer Relations Manager

Helpful
January 24, 2024

I have purchased several cars from Hendrick toyota ,and Michael Graham has always given me great service More

by browning photography
Recommend Dealer
Yes
Employees Worked With
Michael Graham
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Jan 24, 2024 -

browning photography responded

This is the 6th vehicle I've enjoyed buying at Rick Hendrick Toyota having Michael Graham as my salesman. I HIGHLY recommend both - Rick Hendrick and Michael Graham - to anyone looking for a "best deal." Michael looked for months for each of my vehicles and saved them for me. They were rarely sent to the USA so Michael and the dealership had to work to get "my" cars to me.

Helpful
January 24, 2024

I have been on a car search and almost gave up, luckily I found Michael Graham! I told him what vehicle I really wanted and my desired monthly payment goal. His patience and knowledge blew me away! Very help More

by Bridgette Ferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Report | Print
Jan 26, 2024 -

Hendrick Toyota North Charleston responded

Hello! 🌈 We're thrilled to hear about your positive experience with Michael Graham! It's fantastic that he could help you find the car of your dreams while keeping your preferences and budget in mind. We appreciate your kind words and are delighted to have played a part in making you and your family happy. If there's anything else you need or if you have more stories to share, feel free to reach out. Happy driving! 🚗✨ - Jac, Customer Relations Manager at Hendrick Toyota North Charleston

Helpful
January 23, 2024

Love this dealership. Great customer service. Christian Sims was great. Really nice guy in service More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sims
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Jan 26, 2024 -

Hendrick Toyota North Charleston responded

We're delighted to hear that you love our dealership and had a great experience with Christian Sims in service! Providing excellent customer service is our priority, and we're glad that Christian made a positive impression. If there's anything else we can do for you or if you have any further comments, feel free to let us know. Thank you for choosing us, and we look forward to serving you again!

Helpful
January 23, 2024

Michael Graham was very attentive in helping me purchase my rav4 hybrid,I will definetly reccomend. More

by michele
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Report | Print
Jan 26, 2024 -

Hendrick Toyota North Charleston responded

Michele, We're delighted to hear that Michael Graham provided attentive assistance in helping you purchase your RAV4 Hybrid! Thank you for recommending his services. If you have any further comments or if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
January 23, 2024

Knowledgeable, efficient and outstanding customer service from all staff from sales to servicing! Dennys was my salesman and Christian was my service advisor for my 10,000 mile service on my 2023 Tacoma More

by tcsnyder04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny in Sales and Christian as service advisor!, Gabriella Armetta, Jason Wright
Report | Print
Jan 26, 2024 -

Hendrick Toyota North Charleston responded

We're thrilled to hear about your positive experience with our knowledgeable and efficient team at Rick Hendrick Toyota! From sales with Dennys to servicing with Christian, it's great to know that you received outstanding customer service throughout. We appreciate your trust in us for your 10,000-mile service on your 2023 Tacoma. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Rick Hendrick Toyota!

Helpful
January 19, 2024

This is the second time I’ve had my (new to me) Prius-C in for service. Brian, my service rep, was attentive, kind, & kept me apprised of what was going on with my car. Although, besides the 90k service, More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 23, 2024 -

Hendrick Toyota North Charleston responded

Thank you for choosing Hendrick Toyota for the second time and for sharing your positive experience with Bryan and our service team! We're thrilled to hear that Bryan was attentive, kind, and kept you informed throughout the service process. It's wonderful to know that your Prius-C is running 100% better after the servicing, and your increased sense of safety and confidence in driving is the greatest compliment we could receive. We appreciate your loyalty, and we look forward to continuing to provide you with excellent service in the future. If there's anything more we can do for you or if you have further questions, please feel free to reach out. Best regards, Jac Customer Relations Manager Hendrick Toyota North Charleston

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