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Hendrick Toyota North Charleston

North Charleston, SC

Overview
Reviews
Vehicles
4.8
1,895 Reviews
Call Dealership (833) 889-6139
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7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,895 reviews

January 24, 2024

I have purchased several cars from Hendrick toyota ,and Michael Graham has always given me great service More

by browning photography
Recommend Dealer
Yes
Employees Worked With
Michael Graham
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Jan 24, 2024 -

browning photography responded

This is the 6th vehicle I've enjoyed buying at Rick Hendrick Toyota having Michael Graham as my salesman. I HIGHLY recommend both - Rick Hendrick and Michael Graham - to anyone looking for a "best deal." Michael looked for months for each of my vehicles and saved them for me. They were rarely sent to the USA so Michael and the dealership had to work to get "my" cars to me.

Helpful
January 24, 2024

I have been on a car search and almost gave up, luckily I found Michael Graham! I told him what vehicle I really wanted and my desired monthly payment goal. His patience and knowledge blew me away! Very help More

by Bridgette Ferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
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Jan 26, 2024 -

Hendrick Toyota North Charleston responded

Hello! 🌈 We're thrilled to hear about your positive experience with Michael Graham! It's fantastic that he could help you find the car of your dreams while keeping your preferences and budget in mind. We appreciate your kind words and are delighted to have played a part in making you and your family happy. If there's anything else you need or if you have more stories to share, feel free to reach out. Happy driving! 🚗✨ - Jac, Customer Relations Manager at Hendrick Toyota North Charleston

Helpful
January 23, 2024

Knowledgeable, efficient and outstanding customer service from all staff from sales to servicing! Dennys was my salesman and Christian was my service advisor for my 10,000 mile service on my 2023 Tacoma More

by tcsnyder04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny in Sales and Christian as service advisor!, Gabriella Armetta, Jason Wright
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Jan 26, 2024 -

Hendrick Toyota North Charleston responded

We're thrilled to hear about your positive experience with our knowledgeable and efficient team at Rick Hendrick Toyota! From sales with Dennys to servicing with Christian, it's great to know that you received outstanding customer service throughout. We appreciate your trust in us for your 10,000-mile service on your 2023 Tacoma. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Rick Hendrick Toyota!

Helpful
January 23, 2024

Love this dealership. Great customer service. Christian Sims was great. Really nice guy in service More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sims
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Jan 26, 2024 -

Hendrick Toyota North Charleston responded

We're delighted to hear that you love our dealership and had a great experience with Christian Sims in service! Providing excellent customer service is our priority, and we're glad that Christian made a positive impression. If there's anything else we can do for you or if you have any further comments, feel free to let us know. Thank you for choosing us, and we look forward to serving you again!

Helpful
January 23, 2024

Michael Graham was very attentive in helping me purchase my rav4 hybrid,I will definetly reccomend. More

by michele
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
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Jan 26, 2024 -

Hendrick Toyota North Charleston responded

Michele, We're delighted to hear that Michael Graham provided attentive assistance in helping you purchase your RAV4 Hybrid! Thank you for recommending his services. If you have any further comments or if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
January 19, 2024

This is the second time I’ve had my (new to me) Prius-C in for service. Brian, my service rep, was attentive, kind, & kept me apprised of what was going on with my car. Although, besides the 90k service, More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 23, 2024 -

Hendrick Toyota North Charleston responded

Thank you for choosing Hendrick Toyota for the second time and for sharing your positive experience with Bryan and our service team! We're thrilled to hear that Bryan was attentive, kind, and kept you informed throughout the service process. It's wonderful to know that your Prius-C is running 100% better after the servicing, and your increased sense of safety and confidence in driving is the greatest compliment we could receive. We appreciate your loyalty, and we look forward to continuing to provide you with excellent service in the future. If there's anything more we can do for you or if you have further questions, please feel free to reach out. Best regards, Jac Customer Relations Manager Hendrick Toyota North Charleston

Helpful
January 17, 2024

Andrew B. is my service guy to check in with. Always on time and professional. Service is always done right. More

by huttomjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
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Jan 19, 2024 -

Hendrick Toyota North Charleston responded

Huttomjh, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

Helpful
January 16, 2024

Always use this dealership! They provide great customer service and makes the process so smoothly More

by gimenezv78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel, Jason Wright
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Jan 19, 2024 -

Hendrick Toyota North Charleston responded

Hello Gimenezv78, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Helpful
January 07, 2024

Billy was truly a 1 of a kind salesman and He helped make my first car buying experience the best! More

by Sebastien Gutierrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Medders
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Jan 09, 2024 -

Hendrick Toyota North Charleston responded

Sebastien Gutierrez, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

Helpful
January 03, 2024

Charlene Mikel was awesome ! Got a great deal on my new Tundra!! It was a breeze More

by Suzyqzeski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Coleman, Charlene Mickel, Jason Wright
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Jan 05, 2024 -

Hendrick Toyota North Charleston responded

Thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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