Hendrick Toyota of Wilmington

My husband and I have prchased two vehicles from Toyota of Wilmington in the past three years. This time around we were shocked by the poor treatment we received. We arrived, CHECK IN HAND, to buy a new 4r of Wilmington in the past three years. This time around we were shocked by the poor treatment we received. We arrived, CHECK IN HAND, to buy a new 4runner. We were quoted a price we didn't plan on paying, so naturally, we counter offered. Not only did the salesperson not call us back to properly communicate... But when WE called back to check the status of the negotiation (we really wanted the 4runner), we were told that he didn't plan on calling us back bc he couldnt 'go that low'. Really? Not even a COUNTEROFFER!? Give me a break! We couldn't believe it. We were told that they were "just moving a car" and that they couldn't do anything else for us. Wow! I couldn't believe they wouldn't even discuss other options or anything. Guess they're not interested in selling cars. Needless to say we'll be taking our $ elsewhere. More

Greetings Dawn Fromme and Toyota of Wilmington: I LEASED Greetings Dawn Fromme and Toyota of Wilmington: I LEASED A HIGHLANDER FROM dAWN/TOYOTA OF WILMINGTON IN 2008 and was totally SATISFIED WITH DAWN'S Greetings Dawn Fromme and Toyota of Wilmington: I LEASED A HIGHLANDER FROM dAWN/TOYOTA OF WILMINGTON IN 2008 and was totally SATISFIED WITH DAWN'S EXCELLENT HELP WITH SEVERAL DIFFERENT OPTIONS AND HER FRIENDLY ATTITUDE. IN THE PAST SHE REACHED OUT TO ME ABOUT A NEW LEASE AND/OR PURCHASE AND HONESTLY SHE LEASED ME A 2011 HIGHLANDER OVER THE PHONE. AS USUAL WE WENT TO HER OFFICE AND WITHIN 1 HOUR CHECKED OUT THE CAR,WENT OVER THE GREAT UPDATES SINCE 2008, AND SIGNED ALL THE PAPERS. HER OVERALL SALES/SERVICE/FRIENDLY ATTITUDE WAS OUTSTANDING IN EVERY WAY. I HAVE ALREADY RECOMMENDED HER TO SEVERAL FRIENDS/RELATIVES AND GREATLY APPRECIATE HER SUPERB ASSISTANCE. TOYOTA SHOULD PROMOTE HER BUT I'LL BET SHE WANTS TO KEEP HER POSITION IN SALES BECAUSE SHE OBVIOUSLY THOROUGHLY ENJOYS MEETING HER CUSTOMERS.. THANK YOU DAWN FOR ALL YOUR HELP DON WOFFORD 910-686-5195 More

I am 60 years old and this is by far the best car buying experience that I have ever had. I would and will recommend this dealership to everyone. experience that I have ever had. I would and will recommend this dealership to everyone. More

communication between salesperson and finance was not good. Jake was thorough and presented the information regarding the car professionally, but It seemed he didn't have the authority to complete tra good. Jake was thorough and presented the information regarding the car professionally, but It seemed he didn't have the authority to complete transaction,or maybe it is company policy to separate finance from sales. Please call me 630-484-4688, or 630-484-5176. I'd love to reccomend Jake to a friend but am concerned with incorrect quotes after sitting with finance manager. Bob and Pat Gillis More

My entire experience at Toyota Scion of Wilmington was pleasant and informative. I was looking for a Prius and had never driven one before. Peter Strauss is a Prius owner--actually owns the only Prius o pleasant and informative. I was looking for a Prius and had never driven one before. Peter Strauss is a Prius owner--actually owns the only Prius on the lot--and was so enthusiastic and knowledgeable about the car that I was very anxious to have the experience myself. Everyone at the dealership was professional and helpful. I will certainly recommend Toyota Scion of Wilmington. More

This was my 5th time back for a New Toyota! As always, got the best deal, the best financing, and the best treatment hands down over other dealers i've been to. Well worth the drive from Myrtle Beach! Wit got the best deal, the best financing, and the best treatment hands down over other dealers i've been to. Well worth the drive from Myrtle Beach! With the great job that Justin did with getting me out of my old car into a brand new Corolla S and lowering my payments, why would I every think to stop elsewhere. Have bought from them since 2002 and I will be back again and again with the great folks and service you get from toyota of wilmington! More

My best friend was in the market for a new car. I recommended that she check out the new Camrys at Wilmington Toyota. I also recommended that she contact Jake Tucker. Jake is a mover and a shaker. He recommended that she check out the new Camrys at Wilmington Toyota. I also recommended that she contact Jake Tucker. Jake is a mover and a shaker. He makes people feel safe and that they are not working with just another car salesman out to make a sale. I was actually with her when she bought the car. We are both Nurse Managers and are very busy. I have never seen a deal made so fast and accurate and painless. Kudos to Jake - he was the center of a very successful transaction. I'm working on another friend right now who is also interested in the new Camrys. Jake is definitely in the right business!!!!!! Terri King More

Justin and Nikki were professional and courteous throughout my entire experience. They made themselves available to me at all times and answered any questions I had in a timely manner. Thank you f throughout my entire experience. They made themselves available to me at all times and answered any questions I had in a timely manner. Thank you for the great experience. More

The salesman was really friendly and on top of the game, he knew his job. The toyotas are the best cars regardless of what they said on tv, I have and old one and was looking for a new one....and I think I he knew his job. The toyotas are the best cars regardless of what they said on tv, I have and old one and was looking for a new one....and I think I found the one!! More

This is not my first visit to Toyota of Wilmington. However, it is the first time that I stopped long enough to speak with a representative. My overall experience at Toyota of Wilmington was great. My However, it is the first time that I stopped long enough to speak with a representative. My overall experience at Toyota of Wilmington was great. My husband and I shared our thoughts to our Sales Representative Mr. Tucker. We told him what we were looking for, what we were willing to pay, and that we want to leave the dealership with a vehicle. Of course the price of a vehicle new or used is a always a problem, but we made a realistic offer to Toyota of Wilmington and Mr. Jake Tucker made it happen. More