Hendrick Volkswagen Frisco

Zhong & David were AMAZING to work with. Zhong was patient with all of my questions & very knowledgeable regarding the Atlas I purchase. I would definitely recommend the dealership as well Zhong was patient with all of my questions & very knowledgeable regarding the Atlas I purchase. I would definitely recommend the dealership as well as Zhong and David. I am very happy! Thank you guys!! More

We worked with Paul Gregory and he was amazing. I will continue to work with him i the future. I will continue to work with him i the future. More

I took my 2020 Passat in for service yesterday and I left it for a couple days to get some warranty work done and Josh Frank took care of my car and communicated with me throughout the entire process. Josh r it for a couple days to get some warranty work done and Josh Frank took care of my car and communicated with me throughout the entire process. Josh represents what it truly means to have a great work ethic and great customer service. More

Joshua Frank is the person to see when your car needs service! My wife and I (both VW owners) always seek him out and are never disappointed. Great customer service all the way around service! My wife and I (both VW owners) always seek him out and are never disappointed. Great customer service all the way around More

Great help with an issue that’s been troubling me! !! Fixed the problem quickly!!! Thank you!!! !! Fixed the problem quickly!!! Thank you!!! More

Fernando Gomez in the service department was awesome. At our last appointment, he confirmed the issue we’d been seeing with our sunroof, and kept us up to date on parts timelines. He was also very clear At our last appointment, he confirmed the issue we’d been seeing with our sunroof, and kept us up to date on parts timelines. He was also very clear about which items were under warranty, which weren’t, and what’s manufacturer-recommended vs dealer-recommended. I look forward to working with him again! More

The staff are friendly and professional staff. The campus is clean and with a nice, fresh ambience. The campus is clean and with a nice, fresh ambience. More

George Strong is awesome and provides 5 Star service to any customer. He always goes above and beyond keeping customer in focus. Real asset for Hendrick group!! Cheers George. any customer. He always goes above and beyond keeping customer in focus. Real asset for Hendrick group!! Cheers George. More

We found a beautiful certified pre-owned 2022 VW Tiguan over at Hendrick Volkswagen Frisco and put in an inquiry. Within a couple of minutes, Ricardo "Ricky" called and offered many options to set up a tes over at Hendrick Volkswagen Frisco and put in an inquiry. Within a couple of minutes, Ricardo "Ricky" called and offered many options to set up a test drive ASAP, he even offered to bring the vehicle to our home to test drive which was super nice. We opted for visiting the dealer Saturday morning. Ricky was waiting for my family and I with a huge smile and such a positive and helpful attitude. He was super knowledgeable about the Tiguan we were looking to purchase. He made this car purchase an awesome and fun experience. From great communication to very thorough knowledge about this new advanced car, everything about Ricardo and the Hendrick Dealership was highly professional. My spouse and I have purchased vehicles in the past but this experience was by far the best and exceeded our expectations. I truly appreciated that they valued our time and made sure we did not sit in the dealer for hours after letting them know we had another activity to get to later in the day. Mark the financial advisor was also super friendly and helpful. Thank you Ricardo, Mark, and Hendrick VW! More

Our experience with Hendrick VW Frisco has been OUTSTANDING! My wife and I purchased a 2023 ID.4 AWD Pro S. Our salesman, George Strong, made it a super enjoyable process. From great communication OUTSTANDING! My wife and I purchased a 2023 ID.4 AWD Pro S. Our salesman, George Strong, made it a super enjoyable process. From great communication to very thorough knowledge about this new advanced car, everything about Mr. Strong and the Hendrick Dealership was very professional. It was refreshing to deal with someone with such knowledge about the specific car we were trying to purchase. We have bought several VWs in the past and this experience far exceeded our expectations. Highly recommend Hendrick VW and George Strong! More