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Hendrick Volkswagen Frisco

Frisco, TX

4.9
944 Reviews

5010 State Hwy 121

Frisco, TX

75034

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944 Reviews of Hendrick Volkswagen Frisco

April 22, 2022

Loved dealing with Alex and Minhal and Ray. Each one of these guys did theirs very best to make us happy campers!! We loved the friendliness and warmth they showed us and will be back to purcha More

by Mgrelle15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minhal and Ray, Alex Beydoun
Apr 26, 2022 -

Hendrick Volkswagen Frisco responded

Mgrelle15, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 22, 2022

Phil was very helpful and attentive throughout my service process when i brought my jetta in. He let me know everything i needed at the end and let me know it was done before i even expected it. Thanks phil. More

by Nikdarabadey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan was great, Danny Gomez, Josh Cienfuegos, Fernando Gomez, Philip Van Tuyl, Josh Frank, Matt Medina, Grant Saab
Apr 24, 2022 -

Hendrick Volkswagen Frisco responded

Nikdarabadey, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 21, 2022

I bought my first car this past weekend and George Strong helped us out. Being a first time buyer, I was nervous and he made everything clear and concise to help me easily pick what was best for me. He was v More

by kgherrick10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Apr 24, 2022 -

Hendrick Volkswagen Frisco responded

Kgherrick10, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 21, 2022

Fernando Gomez was the best service writer I’ve had in the 14 yrs owning a VW. Explained repair so I could understand. He let me know all the benefits still available on the warranty. Service was quick an More

by apurplelady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Apr 24, 2022 -

Hendrick Volkswagen Frisco responded

Apurplelady, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 20, 2022

Fernando Gomez was exceptional in his duties taking care of me! Will be sure to ask for him on my next visit! More

by Vdubber1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Apr 23, 2022 -

Hendrick Volkswagen Frisco responded

Vdubber1221, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 19, 2022

BEWARE . ..Dealership is Sneaky and does not honor the commitment I pre-booked a Jetta 2022 model in 1st week of February and made a down payment and was prom More

by nsree13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Hatfield
Apr 23, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I apologize that you feel that way. I am not sure if you are aware of this, but the factories shut down at the end of February, beginning of March, due to the war on Ukraine. Our Harnesses come from Ukraine, so things have gotten worse for us since then. our dealer installed add-ons have gone up from 895$ to 1545$ and the increase have been passed on every incoming vehicle. During those harsh times, it is obvious that we wont be able to satisfy every client and deliver the perfect purchase. But one thing I know, we are not a scam. I would be more than glad to further discuss this issue at your earliest and you can always reach me at 469-362-2739 Alex B - Director Of Internet Sales

Apr 23, 2022 -

nsree13 responded

If you are as professional as you claim, you would not have canceled an order without talking to the customer. Especially after you insist that I book the vehicle and pay advance in February so my price can be guaranteed. Then when the vehicle is delivered you realize you can make more money by selling it at a higher price and cancel my order without giving me a courtesy notice about cancellation. If this is not SCAM what else is this???

April 16, 2022

Love this dealership. Joe was 😎 me. Awesome experience. Will keep coming back to Joe V. More

by sportsdad72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez, Danny Gomez
Apr 16, 2022 -

sportsdad72 responded

Awesome experience and Dealership. Love it

April 16, 2022

The experience was very good. From the first call to the purchase and even for additional questions Robert has been very personable, knowledgeable, and helpful. In this market, th More

by Ondelwoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Apr 21, 2022 -

Hendrick Volkswagen Frisco responded

Hello Ondelwoo, we appreciate you taking the time to leave us this feedback.

April 16, 2022

Excellent service, very knowledgeable staff, clean and nice customer waiting areas. Great location and polite people. More

by hingoranee
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Apr 21, 2022 -

Hendrick Volkswagen Frisco responded

We appreciate your positive review about your recent experience with us!

April 16, 2022

The service on my vehicle was completed very fast. The staff was friendly and helpful. More

by Howard_M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Apr 21, 2022 -

Hendrick Volkswagen Frisco responded

Howard_m, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

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