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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

July 31, 2022

For a dealer that seems popular with locals, service was quick. The service employee, Phillip was quick and made the whole process easy. There were no hidden fees. The price quoted is what you pay. Although More

by quagmire1977
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Quagmire1977, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time we meet, take care! Grant Saab - Service Director

July 31, 2022

Smooth process from beginning to the end. Had to order my car to get exactly what I wanted but worth the wait. More

by jwadd11
Recommend Dealer
Yes
Employees Worked With
Corey
July 31, 2022

Gary got me into a Taos that myself and my daughter have been eyeing for quite some time. So happy to be apart of the VW family More

by Mendieta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Mendieta, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 30, 2022

Hendrick Volkswagon has always been on point with customer service especially Joshua Frank. He is knowledgeable, kind, and always attentive when ever asked about anything. He has always been preferre More

by hallak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hello Hallak, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab - Service Director

July 29, 2022

Philip was great with getting me in for my oil change! He was extremely friendly and courteous! Thanks! More

by TaylorB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi TaylorB, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 29, 2022

Service appt. Quick diagnosis and fix by the team led by Philip Van Tuyl. I was kept appropriately in the know during the overall process. Icing on the cake was More

by Djgutheinz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Aug 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Djgutheinz, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Sales

July 28, 2022

I came in with issues with my car not starting and Fernando Gomez, from beginning to end, was super helpful and knowledgeable through each step! He makes sure you understand what’s happening, what’s g More

by moinahmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jul 31, 2022 -

Hendrick Volkswagen Frisco responded

Moinahmad, We're so glad that we were able to go above and beyond your expectations!

July 28, 2022

Gómez did a great job! He was attentive, professional. Great customer service! It was a pleasure! More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jul 31, 2022 -

Hendrick Volkswagen Frisco responded

Nicole, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

July 27, 2022

My family had an excellent experience purchasing an ID. 4 from George Strong at Hendrick Volkswagen Frisco. We pre-ordered the vehicle and communication before, during, and after the purchase was excellent More

by lgray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Jul 29, 2022 -

Hendrick Volkswagen Frisco responded

Hi Igray, Thank you for the five stars and the great review! I am pleased the team was able to take excellent care of you. Alex B - Director of Sales

July 22, 2022

Great customer service and timely service. My service advisor Fernando was warm, attentive to my needs and resolved all of them, as well as provided some other complementary services on my veh More

by Derrick.amoako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jul 26, 2022 -

Hendrick Volkswagen Frisco responded

Hi Derrick, I thank you for the five stars and the great review. I am glad the team took excellent care of you. Alex B - Director of Sales

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