Back

Hendrick Volkswagen Frisco

Frisco, TX

4.9
950 Reviews

5010 State Hwy 121

Frisco, TX

75034

Directions

By Type

950 Reviews of Hendrick Volkswagen Frisco

April 20, 2022

Fernando Gomez was exceptional in his duties taking care of me! Will be sure to ask for him on my next visit! More

by Vdubber1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Apr 23, 2022 -

Hendrick Volkswagen Frisco responded

Vdubber1221, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 19, 2022

BEWARE . ..Dealership is Sneaky and does not honor the commitment I pre-booked a Jetta 2022 model in 1st week of February and made a down payment and was prom More

by nsree13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Hatfield
Apr 23, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I apologize that you feel that way. I am not sure if you are aware of this, but the factories shut down at the end of February, beginning of March, due to the war on Ukraine. Our Harnesses come from Ukraine, so things have gotten worse for us since then. our dealer installed add-ons have gone up from 895$ to 1545$ and the increase have been passed on every incoming vehicle. During those harsh times, it is obvious that we wont be able to satisfy every client and deliver the perfect purchase. But one thing I know, we are not a scam. I would be more than glad to further discuss this issue at your earliest and you can always reach me at 469-362-2739 Alex B - Director Of Internet Sales

Apr 23, 2022 -

nsree13 responded

If you are as professional as you claim, you would not have canceled an order without talking to the customer. Especially after you insist that I book the vehicle and pay advance in February so my price can be guaranteed. Then when the vehicle is delivered you realize you can make more money by selling it at a higher price and cancel my order without giving me a courtesy notice about cancellation. If this is not SCAM what else is this???

April 16, 2022

Love this dealership. Joe was 😎 me. Awesome experience. Will keep coming back to Joe V. More

by sportsdad72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez, Danny Gomez
Apr 16, 2022 -

sportsdad72 responded

Awesome experience and Dealership. Love it

April 16, 2022

The experience was very good. From the first call to the purchase and even for additional questions Robert has been very personable, knowledgeable, and helpful. In this market, th More

by Ondelwoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Apr 21, 2022 -

Hendrick Volkswagen Frisco responded

Hello Ondelwoo, we appreciate you taking the time to leave us this feedback.

April 16, 2022

Excellent service, very knowledgeable staff, clean and nice customer waiting areas. Great location and polite people. More

by hingoranee
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Apr 21, 2022 -

Hendrick Volkswagen Frisco responded

We appreciate your positive review about your recent experience with us!

April 16, 2022

The service on my vehicle was completed very fast. The staff was friendly and helpful. More

by Howard_M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Apr 21, 2022 -

Hendrick Volkswagen Frisco responded

Howard_m, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.

April 08, 2022

The service consultant took very good care of me and the work performed on my car was done quickly and professionally. More

by johnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Apr 12, 2022 -

Hendrick Volkswagen Frisco responded

Hi John, I thank you for the five stars and the great review. I am pleased that the service took excellent care of you and we will always be here when needed. Alex B - Director of Internet Sales

April 04, 2022

Our experience at Hendricks Frisco was enhanced by the people we met. Of note, Minhal, our rockstar sales consultant, was patient, pleasant, and kind without being pushy. He made our experience easy and a More

by jaximusm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minhal
Apr 06, 2022 -

Hendrick Volkswagen Frisco responded

Hi Jaximusm, I thank you for the five stars and the great review. I am pleased to see that Minhal and the team took excellent care of you. Welcome to the Hendrick family. Alex B - Director of Internet Sales

April 03, 2022

Hendrick Volkswagen, and Ricardo in particular, are a real class act! I highly recommend. Ricardo's graciousness and friendliness were outstanding. I ended up choosing a different make of car, but my e More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Bolanos
Apr 06, 2022 -

Hendrick Volkswagen Frisco responded

Hi David, I thank you for the five stars and the great review. Also, I am pleased to read that Ricky and the team took excellent care of you. We thank you for your business and welcome to the Hendrick family. Alex B - Director of Internet Sales.

April 03, 2022

Very enjoyed and pleased to buy a new car with Sergei, very professional and very knowledgeable person More

by skanteladze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Medushevski Serghei
Apr 06, 2022 -

Hendrick Volkswagen Frisco responded

Hi Skanteladze, I thank you for the five stars and the great comment. We are thankful for your business and welcome to the Hendrick Family. Alex B - Director of Internet Sales

...
51
...