Hendrick Volkswagen Frisco

Ricky helped my wife and I find her a new car this week. Being a full time manager I was unable to visit the dealership myself, but they let us test drive the car from home and experience the car before sig Being a full time manager I was unable to visit the dealership myself, but they let us test drive the car from home and experience the car before signing! We are very happy with our experience with Ricky. More

Great buying experience as well as the service provided by the service dept. Definitely recommend! by the service dept. Definitely recommend! More

Today I had Outstanding, Friendly,customer service by Fernando Gomez while getting my car serviced. He made my visit effortless!!! For great service and a smile ask for Fernando Gomez!!!!! Fernando Gomez while getting my car serviced. He made my visit effortless!!! For great service and a smile ask for Fernando Gomez!!!!! More

Paul Gregory was amazing. Communicated constantly, helped us surprise our daughter perfectly and put on such a great performance when we walked in. He made it such a sweet day Communicated constantly, helped us surprise our daughter perfectly and put on such a great performance when we walked in. He made it such a sweet day for her. More

This is my second car to buy from this dealership. Everyone is very respectful and I was very comfortable with asking questions : I didn’t feel rushed or hassled. Everyone is very respectful and I was very comfortable with asking questions : I didn’t feel rushed or hassled. More

I just purchased my CPO 2019 Tiguan from George Strong at Hendrick VW Frisco. Absolutely one of the easiest experiences I've ever had!! I contacted George after finding the listing for my Tiguan on cars.com Hendrick VW Frisco. Absolutely one of the easiest experiences I've ever had!! I contacted George after finding the listing for my Tiguan on cars.com via email. He called within 15 minutes to let me know the vehicle was still available and to review some of the details. I let him know I'd be in for a test drive that evening (Friday). Before I got there he texted me a video walk-around of my Tiguan in the showroom. The dealership is beautiful! Very easy to find on Hwy 121. I was greeted immediately and connected with George. He'd already pulled my Tiguan to the side for my test drive. We walked around the vehicle and he took the time to go over EVERYTHING, from the vehicle history to the pinstriping. Once inside the vehicle he reviewed ALL of the features - he truly is an expert on VWs! The test drive went better than I'd hoped and I made the decision to buy that night. We reviewed my financing and signed the paperwork - both George and the Business Manager (Ray) were helpful and answered all of my questions along the way. I drove home that night in my Tiguan! It has been 4 days since I purchased and George has followed up twice - he really does care! This was such a great experience and I will happily go back to visit George the next time I need a car. More

Great service, knowledgeable people, and very professional! I cannot recommend this amazing car dealership highly enough! professional! I cannot recommend this amazing car dealership highly enough! More

Joshua F. Is a great service professional. He has helped me over the many years I have been going to Hendrick’s Volkswagon. I am a repeat customer 👍🏻 Is a great service professional. He has helped me over the many years I have been going to Hendrick’s Volkswagon. I am a repeat customer 👍🏻 More

Interestingly I usually get Fernando as my service advisor. He’s a polite and easy to work with. Calls to provide update regarding repairs and follows up after repairs have been done. The peace of min advisor. He’s a polite and easy to work with. Calls to provide update regarding repairs and follows up after repairs have been done. The peace of mind knowing your car is being fixed with genuine/reliable parts regardless of the price is invaluable. More

My husband and I have had a positive experience every time we have gone! We bought a car from the dealer and have taken both our cars to be serviced. Fernando has been particularly great with communicati time we have gone! We bought a car from the dealer and have taken both our cars to be serviced. Fernando has been particularly great with communicating about our cars and always attentive. More