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Hendrick Volkswagen Frisco

Frisco, TX

4.9
954 Reviews
Call Dealership (833) 322-4614
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5010 State Hwy 121

Frisco, TX

75034

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954 Reviews of Hendrick Volkswagen Frisco

February 28, 2022

Fantastic service, Matt Medina helped me out. He was friendly, knowledgeable and got me in and out of the dealership quickly. More

by Megan Saab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Thanks Megan!

Helpful
February 28, 2022

I wish I could give 7. 5 stars. Matt is a savior. I though all was lost until this angel rescued me. He was recockulous! More

by Zna75409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Zna75409, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Grant Saab - Service Director

Helpful
February 28, 2022

Great place to service your car. Josh Frank always gets me taken care of with no extra fluff. He’s like a human ATM machine that works all the time and only dispenses excellent servi More

by PV Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

PV, so happy we were able to provide you with excellent service!

Helpful
February 28, 2022

Great and very friendly. Waited on me hand and foot and made sure i was comfortable More

by Colt.a.redwine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Colt.a.redwine, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. We do hope we can be of assistance in the future. Take care! Grant Saab - Service Director

Helpful
February 28, 2022

Matt Medina took care of my car and was very easy to work with. He did an awesome job! More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. We hope to see you soon! Grant Saab - Service Director

Helpful
February 28, 2022

The Service Guy, Josh Frank was so great! He helped me to understand and was very personable. Definitely ask for him as your Service Manager when you go! More

by Jbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Jbond, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Grant Saab - Service Director

Helpful
February 28, 2022

Philip in service was wonderful. He answered all my questions and never made me feel pressured. I look forward to working with him in the future. More

by asnow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Van Tuyl
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Asnow1, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Grant Saab- Service Director

Helpful
February 28, 2022

Great customer service from my advisor. Quick, easy and super responsive to all my questions More

by t.palmer0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Thank you! We're glad to hear you enjoyed your visit.

Helpful
February 28, 2022

Matt Medina has been awesome in Service! Always explains everything clearly and keeps me in the loop on my vehicle status! More

by Minhalbhojani750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Hello Minhalbhojani750, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab- Service Director

Helpful
February 28, 2022

had a wonderful experience with Matt Medina as i took my car in for service. More

by dc12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Mar 03, 2022 -

Hendrick Volkswagen Frisco responded

Dc12, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Grant Saab - Service Director

Helpful
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