Back

Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,067 Reviews

5010 State Hwy 121

Frisco, TX

75034

Directions

By Type

1,067 Reviews of Hendrick Volkswagen Frisco

March 19, 2022

Joshua F. Is a great service professional. He has helped me over the many years I have been going to Hendrick’s Volkswagon. I am a repeat customer 👍🏻 More

by Woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Mar 23, 2022 -

Hendrick Volkswagen Frisco responded

Hello Young Lady, I thank you for the five stars and the great comment. I am certain Josh appreciates and loyalty and ongoing support throughout the years and we most definitely appreciate your business. Alex B - Director of Internet Sales

March 17, 2022

Interestingly I usually get Fernando as my service advisor. He’s a polite and easy to work with. Calls to provide update regarding repairs and follows up after repairs have been done. The peace of min More

by Israel.I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Mar 19, 2022 -

Hendrick Volkswagen Frisco responded

Hi Israel, I Thank you for the five stars and the great review! Fernando is always thriving to deliver a superior customer service and I am glad he took excellent care of you. Alex B - Director of Internet Sales.

March 15, 2022

My husband and I have had a positive experience every time we have gone! We bought a car from the dealer and have taken both our cars to be serviced. Fernando has been particularly great with communicati More

by Mary.c.sp8s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Mar 16, 2022 -

Hendrick Volkswagen Frisco responded

Mary.c.sp8s, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Grant Saab- Service Director

March 14, 2022

Friendly, prepared and simply straight talk made my visit to Hendricks VW one of my most enjoyable dealer visits ever. More

by Tillettgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Mar 14, 2022 -

Tillettgs responded

Great working with your dealership and George Strong is highly recommended to Any of my contacts.

March 11, 2022

We had a wonderful visit at Hendrick Volkswagen, thanks to George Strong! I hope you are able to work with him, he sure made us feel welcome and comfortable. We have never, in all the cars we have ever pur More

by PetroFamof4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Mar 16, 2022 -

Hendrick Volkswagen Frisco responded

Hi Petrofamof4! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. We are always more than happy to assist you if anything else comes up. Take care! Grant Saab - Service Director

March 10, 2022

The experience here was great. Everyone I interacted with was very friendly and helpful. A huge thanks to Luis and Ray for making the buying process quick and easy. I would definit More

by Hilikusman82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
Mar 16, 2022 -

Hendrick Volkswagen Frisco responded

Hilikusman82, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care! Grant Saab - Service Director

March 05, 2022

We had a great experience with Paul and team! Knowledgeable and kept me updated throughout the ordering process. More

by ohandal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Mar 16, 2022 -

Hendrick Volkswagen Frisco responded

Hello Ohandal, I thank you for the five stars and the great review. We most definitely appreciate your business. Alex B - Director of Internet Sales

March 05, 2022

Very professional. I know it sounds weird but I love the way this place smells. More

by Jake_griffin22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 17, 2022 -

Hendrick Volkswagen Frisco responded

Jake_griffin22, we are so happy to read such a great review about Hendrick Volkswagen Frisco and the smell of the facility! We strive to provide an excellent experience in all aspects of your visit, and are very pleased to have met your expectations. Until next time we meet, take care! Grant Saab - Service Director

March 05, 2022

Corey J was great through the whole process. Inventory was limited but he found what we needed More

by MD10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey J
Mar 17, 2022 -

Hendrick Volkswagen Frisco responded

Hello MD, I thank you for the five stars and the great comment. We most definitely appreciate your business. Alex B - Director of Internet Sales.

March 05, 2022

John went above and beyond. I sent two stock numbers to him before my arrival. He had them both pulled up ready to test drive when I arrived. Offered fair pricing and made the t More

by Wasalu Mandela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Mar 16, 2022 -

Hendrick Volkswagen Frisco responded

Hello Wasalu, We thank you for the five stars and the great review and the five stars. We most definitely appreciate your business. Alex B - Director of Internet Sales

...
65
...