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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

February 21, 2022

Luis and George has been there all throughout the ordering process. They’ve been updating me until the time my order arrived. No pressure in purchasing the vehicle and also no pressure in upselling b More

by Mtmpbar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George strong, luis alvarez
Feb 23, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I thank you for the great review and the five stars. I am glad to see that the team took excellent care of you and your business is much appreciated. Welcome to the Hendrick family. Alex B - Director of Internet Sales.

February 20, 2022

Paul is absolutely awesome and so knowledgeable. He really went above and beyond to make our purchase as smooth as it could be. More

by zahia.shah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Feb 22, 2022 -

Hendrick Volkswagen Frisco responded

Hi Zahia, Smooth Paul does it again! I am please to see that Paul took excellent care of you and we thank you for your business. Welcome to the Hendrick Family. Alex B - Director of Internet Sales

February 20, 2022

Great experience. Easy and no-haggle buying process. David Davidson was very knowledgeable and went above and beyond to ensure we found exactly what we were looking fo More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davidson
Feb 22, 2022 -

Hendrick Volkswagen Frisco responded

Hello, Thank you for the five stars and the great comment. I am pleased to read that Paul took excellent care of you and you got exactly what you were looking for. We most definitely appreciate your business. Alex B - Director of Internet Sales

February 19, 2022

Great place! They assessed me in order to get a lease according to my circumstances (recently arrived to the US). They explained everything in detail and in 1 day More

by Juan M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davidson
Feb 22, 2022 -

Hendrick Volkswagen Frisco responded

Hi Juan, I thank you for the five stars and the compliment. We are always thriving to deliver a superior customer service and making sure our clients are well taken care of. We most definitely appreciate your business and welcome to the Hendrick family. Alex B - Director of Internet Sales

February 19, 2022

Paul Gregory did a wonderful job working with me to buy my old leased VW Tiguan and help my wife get into a 2022 Tiguan! More

by ah2820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Feb 22, 2022 -

Hendrick Volkswagen Frisco responded

Hello, Paul is always delivering a top notch customer service and I am glad he got your the right Tiguan. We thank you for your business and welcome to the Hendrick family. Alex B - Director of Internet Sales.

February 17, 2022

Great experience. Robert was fantastic. While other dealerships are ripping people off with absurd mark-ups, these guys are doing things right. More

by 04.asters-alarms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Feb 18, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I am glad to read that you an excellent experience with us and I thank you for the five stars and great review. We thank you for your business and welcome to the Hendrick Family. Alex B - Director of Internet Sales.

February 16, 2022

My wife and I are VW people. There's something special about the way they drive, the comfort inside, and the value for the money. Who knows, maybe someday we'll be Audi people, b More

by vigilant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong, Jeremy Hormell
Feb 18, 2022 -

Hendrick Volkswagen Frisco responded

Hello Mr. Charles, I must say, I had to investigate and ask questions before replying to make sure we have taken excellent care of you and connected all the dots before we asked for the sale. We truly and genuinely thrive to deliver an outstanding customer service experience and we tend to treat our client how we wanted to be treated. I do agree, the older generation of car salesmen did give the industry a bad reputation that we combat on the daily but I can assure you this, our team has been tested, weighed, evaluated on different scales and we keep on impressive our clients and we will continue on doing so. I thank you for the detailed review and rest assured, your business is most definitely appreciated and hopefully we will continue on doing business together. Also, I am always here to help whenever it is needed. Alex B - Director of Internet Sales

February 15, 2022

I was impressed by the quality of services provided by Hendrick from the moment I entered the dealer shop. David was great in explaining all the details and required steps as this was my first car acquisi More

by Roy Santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davidson
Feb 17, 2022 -

Hendrick Volkswagen Frisco responded

Hello Roy, What can I say, we are pretty impressive ;) On a serious note, I thank you for the five stars and the great review. You are pretty awesome and I am glad you had a great buying experience with us. Your business is appreciated and welcome to the Hendrick family. Alex B - Director of Internet Sales

February 15, 2022

Mr. Fernando Gomez is singlehandedly one of the best Service Consultants I have ever worked with. Always addressing me with a smile and a great attitude. More

by br2903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Feb 17, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I thank you for the five stars and the great review. Fernando is definitely a great asset to work with and our clients simply enjoy his work ethics and credibility. I am glad he took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

February 12, 2022

Minhal did a great job and catered to all my needs. He followed up the whole time to make sure everything goes smoothly, even during his days off. If i have to buy a car again, i will definitely take my b More

by eceicovschi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minhal
Feb 15, 2022 -

Hendrick Volkswagen Frisco responded

Hello, Thank you for the five stars and the great review. I am glad Minhal was able to meet all of your needs and wants. We thank you for your business and welcome to the Hendrick family. Alex B - Director of Internet Sales

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