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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,068 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,068 Reviews of Hendrick Volkswagen Frisco

February 09, 2022

On 02/08 I purchased our second car from Hendrick VW but, it is actually my 4th. I came along while a family member and a friend purchased VW's. I have purchased several cars in my life and only two dealersh More

by beyert1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian, Kevin Hatfield
Feb 11, 2022 -

Hendrick Volkswagen Frisco responded

Hello Mr. Beyer, I thank you for the five stars and the great review. I am glad to read that Robert took excellent care of you and we most definitely appreciate your ongoing support and loyalty. Alex B - Director of Internet Sales

February 04, 2022

When I hopped in to the dealership i had many questions myself on the car trim and features. John just got me 4 separate test drives in the span of 20mins and I walked out with one of my favorite featured More

by Nithesh Kona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Feb 08, 2022 -

Hendrick Volkswagen Frisco responded

Hi Nitesh, I thank you for the five stars and the great review. We most definitely appreciate your business and welcome the Hendrick family! I am glad to see that John took excellent care of you as well. Alex B - Director of Internet Sales

February 03, 2022

George Strong/Sales, Ray Rodriguez/Financing, Alex Beydoun/Internet Sales-All were great from sales to service!! You won't be disappointed. It's a super smooth and transparent (and quick) process. No More

by sherylslagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong, Ray Rodriguez, Alex Beydoun
Feb 06, 2022 -

Hendrick Volkswagen Frisco responded

Hi Sheryl, Thank you again for being one of our amazing clients and we are glad to have you as a member of our family! Alex B - Director of Internet Sales

February 02, 2022

Wonderful experience for a first time buyer. Staff was knowledgeable and kind, unlike my other experiences with other dealers of late. More

by Car guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Glover, Danny Gomez
February 02, 2022

John Hicks service, attitude was amazing, he helped me all the way until I received my car, definitely my next car will be with him More

by albertowheeler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Feb 05, 2022 -

Hendrick Volkswagen Frisco responded

Hi Albert, I am pleased to see that John Hicks took excellent care of you and I thank you for the five stars, the great review but we most definitely appreciate your business. Alex B - Director of Internet Sales

February 01, 2022

We came from out of town and were met with great service and kind people. More

by Parker Colley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Velasquez
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Parker, Thank you for the five stars and the great comment! I am glad we were able to assist you while on your visit. We will always be here for you, when needed. Alex B - Director of Internet Sales.

February 01, 2022

The dealership was very clean and the employees were nice. I was greeted and welcomed. More

by darrensanders17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Darren, I thank you for the five stars and the great comment! We thrive to make sure everything is always clean and neat and our clients are receiving an outstanding customer service. We will always be here for you when needed. Alex B - Director of Internet Sales.

February 01, 2022

From the lot to the sales floor everything was clean. I was welcomed and treated with respect. More

by darrensanders17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Darren, I thank you for the five stars and the great comment! We thrive to make sure everything is always clean and neat and our clients are receiving an outstanding customer service. We will always be here for you when needed. Alex B - Director of Internet Sales.

February 01, 2022

I worked with Josh Frank - he was very knowledgeable and helped me understand what we were doing. Thank you More

by Brittneemckinney21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Britnee, I thank you for the five stars and the great review! Josh is definitely a great asset to the clients and I am glad he took excellent care of you. Alex B - Director of Internet Sales.

January 31, 2022

John was a wonderful person to work with and he really made the process easy. Kudos! More

by 89kroos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I thank you for the great comment and the five stars. I am glad to read that John delivered a great customer experience and we most definitely appreciate your business. Alex B - Director of Internet Sales.

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