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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,067 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,067 Reviews of Hendrick Volkswagen Frisco

September 21, 2021

Had a great experience and loved working with my salesman. Would recommend to any one. More

by khatcorp20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Velasquez
Oct 02, 2021 -

Hendrick Volkswagen Frisco responded

Khatcorp20, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco!

September 17, 2021

Ricardo Bolanos understood our needs and preferences. He gave us an excellent Customer service. Great experience! More

by Emma Cordoba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Bolanos
Oct 02, 2021 -

Hendrick Volkswagen Frisco responded

Emma Cordoba, we really appreciate your feedback!

September 13, 2021

I’d been looking for weeks for a new car, nobody had any I’d been looking for weeks for a new car, nobody had any inventory! Stumbled across Hendricks so I made the hour drive. When I walked in, our salesm More

by stacey.carlton73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Oct 02, 2021 -

Hendrick Volkswagen Frisco responded

Stacey.carlton73, we're glad you had such a wonderful experience with us!

September 09, 2021

Hendrick VW of Frisco is the BEST dealership to buy a Volkswagen, and David Davidson is the BEST salesman ever! David is incredibly professional, knowledgeable, and caring. For the second time, he patien More

by Lauraebass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davidson, Kevin Hatfield
Oct 02, 2021 -

Hendrick Volkswagen Frisco responded

Lauraebass, we are so happy to read such a great review about Hendrick Volkswagen Frisco and David! So glad we were able to help you again with top notch service! We appreciate your business!!

September 03, 2021

The service department lacks customer service and professionalism. We came in for service on our vehicle and the experience was unpleasant. This service department needs to be managed better. More

by Edgar Vale
Friendliness
Recommend Dealer
No
Employees Worked With
Fernando
Sep 22, 2021 -

Hendrick Volkswagen Frisco responded

Edgar Vale, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Grant Saab at (469) 362-2733. Thank you for your time and we look forward to hearing from you soon. Grant Saab- Service Director

August 20, 2021

I leased a car from here at the end of July and had wonderful service from sales manager, George Strong. He was extremely courteous and knowledgeable, helping me find a car that I love!! Greg Cryer in More

by Hglover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong, Greg Cryer
Aug 30, 2021 -

Hendrick Volkswagen Frisco responded

Haley, thank you so much for the awesome feedback! We appreciate your business!

July 28, 2021

Josh Cienfuegos is the best service advisor anyone could get. I felt comfortable dropping my car off with him. I sold my Tiguan if I ever get VW again will go back to him. More

by Sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cienfuegos
Aug 16, 2021 -

Hendrick Volkswagen Frisco responded

Sharma, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Grant Saab- Service Director

July 02, 2021

Joe Velazquez was my salesman and helped me through the entire process. I had to purchase a vehicle for work. He took care of getting all the information over to the leasing company and kept me aware of ev More

by cordiway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Velazquez , Danny Gomez
Jul 24, 2021 -

Hendrick Volkswagen Frisco responded

Cordiway, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Grant Saab- Service Director

Jul 24, 2021 -

cordiway responded

Thank you Grant! I will absolutely bring my car back to get my regular maintenance done. Thank you for the response.

June 24, 2021

Once the VW’s ID.4 came available to preorder, we made one. For the last 3 months George Strong of Hendricks Volkswagen of Frisco made it easy for us to be informed. Once the ID.4s were in stock, he gav More

by Lionfist5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Jun 29, 2021 -

Hendrick Volkswagen Frisco responded

Thank you for the great feedback about your car buying experience at our store. We are thrilled to hear George Strong took such great care of you. The all new VW iD.4 is a excellent choice and we know you will love it for years to come. Thanks again for your business and welcome to the Hendrick Volkswagen Frisco family . Sincerely, Adam Rutledge - Internet Sales Director

June 05, 2021

I recommend this dealership they are very professional.I highly recommend George Strong as your salesman he. Is a good salesman and a good man. Happy shopping More

by Garylbm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Jun 24, 2021 -

Hendrick Volkswagen Frisco responded

Gary Thanks for the great review and taking the time to share your feedback about your experience at our store. I will make sure your sales consultant George Strong sees your post. Thanks again for your business and welcome to the Hendrick Volkswagen Frisco family . Sincerely, Adam Rutledge - Internet Sales Director

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