Hendrick Volkswagen Frisco

I scheduled a service for 4pm. It’s now 5:35 and my car has still not been taken in. Horrible service - never coming back has still not been taken in. Horrible service - never coming back More

Excellence One of the best car buying experience i have ever had...not just in the sales side, finance side was just as good (couldn’t believe i got O% interest) One of the best car buying experience i have ever had...not just in the sales side, finance side was just as good (couldn’t believe i got O% interest). Used George strong for sales and it was his availability by text/email that won me over with this dealership. Also no add ons....tint is included along with the door strips....the price is the price. Just wished the sold more than Volkswagen! Bought a VW GTI on reviews and it was accurate. Buy from here, wont regret it. More

Caring Service Steve worked with me to get the deal done. He has great follow up and stayed with me until the very end...long after almost everyone else had gone h Steve worked with me to get the deal done. He has great follow up and stayed with me until the very end...long after almost everyone else had gone home. More

Working with Steve and the rest of the sales/ finance crew at Hendrick was a breeze. They were pleasant and to the point without rushing or trying to talk us out of more money. Smooth transaction from be crew at Hendrick was a breeze. They were pleasant and to the point without rushing or trying to talk us out of more money. Smooth transaction from beginning to end! More

Great service! My purchase was friiendly, fast and convenient! I Love my new Volkswagon! Highly recommend Hendrick VW! The staff was wonderful to deal with! convenient! I Love my new Volkswagon! Highly recommend Hendrick VW! The staff was wonderful to deal with! More

New Car Purchase - 2020 VW Tiguan David Davidson and Hendrick Volkswagen really distinguished themselves during the car buying experience. Communication, customer service and follow-up David Davidson and Hendrick Volkswagen really distinguished themselves during the car buying experience. Communication, customer service and follow-up were all excellent. Hendrick worked with me on the price and were completely transparent on every aspect of the transaction down to the smallest fee. Everyone at Hendrick was professional and David seamlessly walked me through the process answering every question about the purchase and taking time to review all of the features of my new car including set-up of my phone. I highly recommend Hendrick Volkswagen and David Davidson. More

The Sales Director Doug Klein and Internet Sales Steve Niyogi were both consummate professionals. They helped me get the car I wanted at the price I had to be at even though it wasn't a good deal for the Niyogi were both consummate professionals. They helped me get the car I wanted at the price I had to be at even though it wasn't a good deal for the dealership and Drew in finance made the buying and trade transition easy and honestly fun. I will definitely refer any friends or acquaintances to Hendricks Volkswagen in Frisco for their next car. More

Fairly painless, highly professional. I am not a fan of waiting and waiting and waiting in a dealership, never have been. Hendrick VW played no games. I dread handing my drivers license to I am not a fan of waiting and waiting and waiting in a dealership, never have been. Hendrick VW played no games. I dread handing my drivers license to a salesman as I have had a bad experience where the salesman held my dl even after I demanded it back. Steve Niyogi was back with my license as soon as he returned from making a copy. The only wait I endured was just the wait for the paperwork to be gathered and the finance manager walked past me once because I had a mask on, so he couldn't match my face to my dl photo... (buying a car during a pandemic). No pressure to buy anything else, although I did. Great value and no hassles at all. I will return to Hendrick the next time I want a VW. More

VW Tiguan purchase The sales team I interacted with were professional and courteous. But I did not find an urgency to close the deal. I felt that there was too much back The sales team I interacted with were professional and courteous. But I did not find an urgency to close the deal. I felt that there was too much back and forth and running around in circles. When a customer says that he is interested, the sales team needs to try to close the deal. There were too many people involved in the sales process. More