Hendrick Volkswagen Frisco

Great service, helpful and knowledgeable sales people I was impressed with my salesperson Robert Manning, Robert was very helpful and had a great deal of VW and general automotive knowledge. Robert and I I was impressed with my salesperson Robert Manning, Robert was very helpful and had a great deal of VW and general automotive knowledge. Robert and I really hit it off and when I'm ready to buy, it will be Riberts deal! More

Helpful and fair I was shopping at this dealership last weekend. They answered my questions knowledgeably with no high pressure sales tactics. They were able to recom I was shopping at this dealership last weekend. They answered my questions knowledgeably with no high pressure sales tactics. They were able to recommend cars that were a good fit for my needs without trying to up-sell to more expensive cars. Highly recommend. More

Used cars Robert Manning Robert Manning is full of Information. Great Help..Awesome Guy ... I learned a lot from Him ..and if I was to recommend anyone it would be Robert Robert Manning is full of Information. Great Help..Awesome Guy ... I learned a lot from Him ..and if I was to recommend anyone it would be Robert Manning. . More

Fantastic Customer Service Robert Manning was a great help purchasing a car for my daughter. I came in with very specific ideas and he patiently worked to put those ideas into r Robert Manning was a great help purchasing a car for my daughter. I came in with very specific ideas and he patiently worked to put those ideas into reality. Beautiful environment and immaculate service area make this dealership a pleasure to visit. I cannot speak highly enough about Robert. I recommend him to everyone I know. I will definitely be buying cars in the future from him! More

Next Generation (Old School meets New School) From the moment I walked in Henrick was different. The facility was bright, modern and offered plenty of "leg room." A place to work, relax or wat From the moment I walked in Henrick was different. The facility was bright, modern and offered plenty of "leg room." A place to work, relax or watch TV and even take a look at classic VW’s. It was an office a living room, part retail shop, a museum and a car dealership all rolled into one. It was next generation – old school meets new school. Gone were Tire Racks, small corner TVs and the unpleasant smell of stale coffee. Absent were the uncomfortable waiting room chairs, outdated magazines and overpriced parts hanging from faded pegboard. The salesman, David had the cars waiting for me and listened to my very specific situation. We had a conversation about my needs, our families and then went for test drives. He answered ALL my questions about the cars, especially the ones I had about Volkswagen. He was candid and knowledgeable. Finally, there was Lee in the finance department – he could have gone with the canned, final sales pitch about the need for extended service options, but he didn’t. He asked questions, provided multiple options and waited while my wife and I discussed the final cost. The bottom line: Hendrick built a relationship, listened to my needs and never asked me to make a hasty decision. When I finally signed the paper work, I had purchased an upgraded car, a 100k mile service plan and a maintenance package.. Thanks again for a great buying experience! Chris More

Great experience! Mike is trustworthy and outstanding! Mike Hall is genuinely caring! He is patient, service-oriented and helpful. He is very friendly and went out of his way to help us. We will never buy Mike Hall is genuinely caring! He is patient, service-oriented and helpful. He is very friendly and went out of his way to help us. We will never buy from anyone else. We unreservedly recommend him. More

VW Service - Best Hendricks has a great Team in every category, and in Service I use, Clayton Dysart. He has always taken great care of myself and my families VW's! On Hendricks has a great Team in every category, and in Service I use, Clayton Dysart. He has always taken great care of myself and my families VW's! On time, and get perfect results! I keep my 2013 Passat TDI, in "showroom" condition and performance, and Clayton makes sure that happens. I have always had excellent Service on all my families VW's. All the people @Hendricks are very helpful, and the showroom & waiting areas are first-rate! I will remain a committed customer of Hendricks VW! More

Purchased the car I wanted. Happy to buy from Alaide. I visited many dealerships looking for a certain car, and these folks had one that met my requirements. I was fortunate that Alaide was my point of I visited many dealerships looking for a certain car, and these folks had one that met my requirements. I was fortunate that Alaide was my point of contact. Throughout the process she got me all of the information I needed, and I found her to be responsive and straightforward. When I was ready to buy the vehicle I was comfortable making her an offer. After purchase Alaide was equally available for necessary followup. If I was to buy another VW I would contact her first. More

Amazing I always feel taken care off and I always love what I drive off the lot. Friendly happy people! Very informative and always answer all my questions I always feel taken care off and I always love what I drive off the lot. Friendly happy people! Very informative and always answer all my questions More

Excellent Service from David Alldredge & Rob Shani I honestly can't praise this dealership enough! Rob Shani & David Alldredge are honest, and willing to help you with anything throughout the whole pr I honestly can't praise this dealership enough! Rob Shani & David Alldredge are honest, and willing to help you with anything throughout the whole process! I have bought a few cars throughout my years and I can honestly say this dealership is the one I will keep going to! They have amazing response time. They got me the vehicle I wanted at a great price without all the back and forth on the price like other dealerships. The whole staff here is always smiling and always asking if I am being taken care of properly! I would recommend this dealership to any of my colleagues and friends! More