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Hendrick Volkswagen of Concord

Concord, NC

5.0
695 Reviews
Call Dealership (833) 375-4061
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7500 Hendrick Auto Plaza NW

Concord, NC

28027

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695 Reviews of Hendrick Volkswagen of Concord

February 15, 2026

Clean and modern. Loved the video and updates of my service.... I use this service dept. all the time for my vehicle. My car is a teenager (2012) and still runs lik More

by terry.wallace28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Henson
Report | Print
February 14, 2026

Getting a car was easy! Everyone was so kind and helpful. Robert had great communication. More

by emilykherrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
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February 12, 2026

I initially didn't want to support a Hendrick dealership but I was so impressed by everybody, that I chose to get a car through them. Duane (sales dept) and Patrick (used car sales manger) were both awesome More

by katiesatterly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Martinelli, Patrick Steadman
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Feb 14, 2026 -

Hendrick Volkswagen of Concord responded

Katie, thank you so much for your positive feedback. We are thrilled to hear how much you enjoyed working with Duane and Patrick during the purchase of your new vehicle.

February 02, 2026

Very clean dealership and was quick service. I was offered water/coffee and had a comfortable spot to sit in. All the employees were friendly and smiled as they walked past. More

by maycon malta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Berberick
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Feb 05, 2026 -

Hendrick Volkswagen of Concord responded

Maycon, we appreciate your positive review of your experience with us. Thank you again for sharing your excellent experience with our team. We look forward to helping you again in the future. Take care!

January 30, 2026

Jason and the team were SO amazing. I leased a Tiguan and Jason was so helpful, efficient, and made the process so seamless! More

by Amber
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 03, 2026 -

Hendrick Volkswagen of Concord responded

Amber, thank you so much for sharing your sales experience with Jason and our Team here at Hendrick VW of Concord We are so pleased they went above and beyond for you, deserving your 5 Star Review! Congratulations on your new VW Tiguan and thank you for choosing Hendrick VW of Concord!

January 29, 2026

Nick Berberick assisted with my questions regarding a diagnostic service I requested. The experience was consistent with what I have come to expect at this location with a competent, personable staff, a More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Berberick
Report | Print
Feb 03, 2026 -

Hendrick Volkswagen of Concord responded

Nick is a wonderful part of our team, Ken and we are happy to know that you agree! Thank you so much for choosing Hendrick VW of Concord. We look forward to seeing you here again.

January 24, 2026

Robert Nixon and Patrick Steadman were very professional and great to work with. They knew I was traveling a couple hours to pick up a specific car and had a lot of the process handled before I arrived so I More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Steadman, Robert Nixon
Report | Print
Jan 28, 2026 -

Hendrick Volkswagen of Concord responded

Thank you so much for taking the time to leave Robert and Patrick such a kind review, Josh! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick VW of Concord!

January 23, 2026

Everything was wonderful very pleasant and understanding group!! Ricardo Dom and Brock just to name a few. They are awesome!! More

by meadows8451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo, Brock
Report | Print
Jan 24, 2026 -

Hendrick Volkswagen of Concord responded

Meadows8451, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 13, 2026

Great service. Great people. Very knowledgeable of their product. The advisor was thorough and helped me understand what is needed to keep my car up and running. More

by dunnhj87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Jan 15, 2026 -

Hendrick Volkswagen of Concord responded

Hello Dunnhj87, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

January 12, 2026

Harvey the Service Advisor, was well informed and super helpful to me when I brought my car in for service. It was my first time at Hendricks and a wonderful experience. More

by mariosaljanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Report | Print
Jan 15, 2026 -

Hendrick Volkswagen of Concord responded

Harvey is amazing, and we're so happy to have him on the team. Thanks for the great review! If you need anything in the future, don't hesitate to reach out.

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