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Hendrick Volkswagen of Concord

Concord, NC

5.0
632 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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632 Reviews of Hendrick Volkswagen of Concord

March 24, 2019

Volkswagen wasn't even on the radar. I was recommended to go to Hendrick by a friend who owned a Volkswagen. There I was introduced to Robert Nixon (RD), the salesman that sold my friend More

by Jetta2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Mar 27, 2019 -

Hendrick Volkswagen of Concord responded

Welcome to the Hendrick VW of Concord family! RD is a wonderful part of our sales team and we are thrilled that he was able to help you find the perfect vehicle. We know that you will enjoy your new Jetta and look forward to seeing you here again.

March 23, 2019

Easily The Best This was easily the best car buying experience that I’ve ever had! I couldn’t have asked for a better sales and finance team to work with! More

by Willyspinit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Patrick Steadman, Taylor Smith
Mar 27, 2019 -

Hendrick Volkswagen of Concord responded

Wonderful! Thanks so much for your kind words. We hope you enjoy your new vehicle and look forward to seeing you again here at Hendrick VW of Concord.

March 22, 2019

Loving our new(er) TDI We were talking to Taylor about our dream car's profile, and then we were told that they could get one exactly like we wanted. They purchased it for u More

by Tdiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Patrick Steadman, Taylor Smith
Mar 27, 2019 -

Hendrick Volkswagen of Concord responded

Dreams really do come true here at Hendrick VW of Concord! So glad to hear that Taylor was able to help you with your dream car. We appreciate the opportunity and look forward to seeing yo here again.

March 21, 2019

VW Tiguan purchase Excellent service! Ruslan stayed late, came in on his day off to help finalize my purchase, and was a pleasure to work with! John handled all of our f More

by Hwfloyd21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cauble, Ruslan Prestwood
Mar 27, 2019 -

Hendrick Volkswagen of Concord responded

Congratulations on your new vehicle purchase and welcome to the Hendrick VW of Concord family! Ruslan and John are great members of our team and we are thrilled that they were able to make your experience such a positive one. We hope you enjoy your new vehicle and look forward to seeing you here again.

March 16, 2019

Excellent experience I had a great experience at VW of Concord. The sales Patrick, Ruslan, and BreAnna were polite, knowledgeable, and responsive. They answered all our More

by Chris73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Patrick Steadman, Ruslan Prestwood
Mar 20, 2019 -

Hendrick Volkswagen of Concord responded

Chris, thanks so much for your kind review. We hope you enjoy your new vehicle and hope to see you again here at Hendrick VW of Concord.

March 15, 2019

New car Kenny was super helpful the entire time of going through that car buying process, even when car was in transport he stayed in touch the entire time le More

by Zac_bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Bingham
Mar 18, 2019 -

Hendrick Volkswagen of Concord responded

Thanks so much for sharing your recent experience with us, Zac! We appreciate the great review.

March 15, 2019

Overall a great customer experience Our experience with Hendrick Volkswagen of Concord was a positive one. We did not feel the typical pressure nor play the price bidding game that you More

by Mr & Mrs C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stonestreet, Patrick Steadman, Robert Nixon
Mar 20, 2019 -

Hendrick Volkswagen of Concord responded

Mr. and Mrs, C, thank you for taking the time to share your recent experience with Robert and our team at Hendrick VW of Concord. We truly appreciate your 5-star rating. Congratulations on your new vehicle and welcome to the Hendrick VW family!

March 13, 2019

A great ending to a bad day. Going to pick up your car from the service department and unexpectedly ending up on the sales floor is rough. The decision to not make the repairs on More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Scott Silver, Robert Nixon
Mar 18, 2019 -

Hendrick Volkswagen of Concord responded

Congratulations on your new VW, Amy! We are thrilled that Robert was able to help you find a new vehicle that you would be comfortable in. Thanks so much for taking the time to share your experience with us! We look forward to seeing you here again.

March 03, 2019

Buying a used car for Hendrick’s VW The staff at Hendrick’s from sale to finance were both professional and friendly. I will definitely be a repeat customer. Even after the sale the Hend More

by Thelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Bingham
Mar 04, 2019 -

Hendrick Volkswagen of Concord responded

Thank you so much for your wonderful review of Hendrick VW of Concord. We appreciate the opportunity and look forward to seeing you here again.

March 02, 2019

I was having a good experience, but it quickly turned bad! At the beginning I believed that the purchase I made was justified by my salesperson's hasty and pushy tactics. However, now I'm not happy with this p More

by taylorlfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ellis, Joe Whitley, Robert Nixon
Mar 04, 2019 -

Hendrick Volkswagen of Concord responded

Taylor, thank you so much for taking the time to share your recent experience with Robert, AKA Eric. We are truly honored to receive your 5-star rating. We hope you enjoy your new Jetta and hope to see you here again.

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