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Hendrick Volkswagen of Concord

Concord, NC

5.0
632 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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632 Reviews of Hendrick Volkswagen of Concord

March 01, 2019

First new VW product purchase. My husband and I stopped by Hendrick VW Dealership just to take a look at the VW Tiguan. (saw one at a Walmart shopping store and fell in love with t More

by pal2202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Joe Watts, Manning Floyd, Ruslan Prestwood
Mar 04, 2019 -

Hendrick Volkswagen of Concord responded

The Tiguan is a wonderful choice, Patricia! Congratulations on your new purchase. We truly appreciate your loyalty to the Hendrick family of dealerships. Manning, Ruslan, Chris, Joe & Brian are all wonderful members of our team in Concord. We are thrilled to hear of your 5-star experience with our team and look forward to seeing you here again.

February 26, 2019

Great! We had a super experience with Hendricks VW. Kenny was a awesome sales man. They made me feel welcome and not overwhelming. The wait was not that bad More

by Bradleycarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stonestreet, Kenny Bingham
Feb 27, 2019 -

Hendrick Volkswagen of Concord responded

Bradley, we are thrilled to hear about your positive experience with Kenny and our team here at Hendrick VW of Concord. Congratulations on your new vehicle! We hope you enjoy it for many years.

February 25, 2019

Amazing Experience! Taylor’s vast knowledge and great attitude provided a relaxed and comfortable experience in purchasing my new Jetta. Without a single doubt I can say More

by Hazard860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Steadman, Taylor Smith
Feb 25, 2019 -

Hendrick Volkswagen of Concord responded

Thank you so much for taking the time to leave us this 5-star review. We're happy to hear you had such a positive experience with Taylor. If you have any further questions, please don't hesitate to reach out!

February 24, 2019

First Time Car Buyer I had the best experience with Hendrick VW of Concord. Robert Nixon was my salesman and he was awesome! He was honest and had my best interest in mind More

by MegFrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cauble, Robert Nixon
Feb 25, 2019 -

Hendrick Volkswagen of Concord responded

Hello Meg, thank you for your kind words and wonderful review. We are so happy to share your comments with Robert and the entire team here at Hendrick VW of Concord. We appreciate the recommendation and look forward to seeing you here again.

February 20, 2019

Friendly and helpful Kenny was helpful in picking the right vehicle and showing me how everything worked. I'm very pleased with the vehicle and the staff's help. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Bingham
Feb 25, 2019 -

Hendrick Volkswagen of Concord responded

Hello Robert-Thank you so much for taking the time to leave us this 5-star review. We're glad to hear that Kenny was able to go above and beyond in helping you find a vehicle that was perfect for you. Please let us know if there is anything else that we can do for you. Hope to see you again here at Hendrick VW of Concord.

February 17, 2019

Car buying actually made easy. Robert was fantastic! He was very helpful with all of our questions and was not at all pushy nor overbearing like some car salesmen. BreAnna made the More

by ktestes23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Robert Nixon
Feb 18, 2019 -

Hendrick Volkswagen of Concord responded

That's wonderful! Thanks so much for taking the time to share your experience with Robert & BreAnna with us. Hope you enjoy your new vehicle and welcome to the Hendrick VW of Concord family!

February 14, 2019

Best dealership experience! This was my first experience buying directly from a dealership as I’ve always bought low mileage used cars from owners in the past. I also tend to kee More

by Bruni1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Joe Watts, Taylor Smith
Feb 15, 2019 -

Hendrick Volkswagen of Concord responded

Congratulations on your new Atlas! You are going to LOVE this vehicle! We thank you for the opportunity and appreciate you taking the time to share your experience with us.

February 13, 2019

Better Experience than expected When buying cars before I experienced the typical car salesperson pressures and aggressiveness. While dealing with Robert I never felt overly pressure More

by josh55317
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Joe Watts, Robert Nixon
Feb 13, 2019 -

Hendrick Volkswagen of Concord responded

Josh, thanks so much for your great review of Robert. He is a wonderful part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience.

February 13, 2019

Ruslan, Bob, John the guys to see! I recommend making an appointment as they will know what to prepare for ahead of time. This was a thoroughly enjoyable experience from start to finish More

by Dt11230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Watts, Scott Silver, John Cauble, Ruslan Prestwood
Feb 15, 2019 -

Hendrick Volkswagen of Concord responded

Steve & Diane-thanks so much for your wonderful review. I'm thrilled to hear about your fantastic experience with our team and our dealership. We hope to see you here again.

February 12, 2019

Great customer service Kenny was truly top notch when it came to the car buying process - he listened and captured what I was looking for and always addressed any concerns a More

by aturner23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Carpenter , Kenny Bingham
Feb 13, 2019 -

Hendrick Volkswagen of Concord responded

We are so happy to hear that Kenny and Keith were able to help you find your perfect vehicle! Thank you so much for sharing your experience with us!

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