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Hendrick Volkswagen of Concord

Concord, NC

5.0
632 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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632 Reviews of Hendrick Volkswagen of Concord

November 04, 2018

Great Staff The staff at Hendrick is great. This our third car in 6 months and the experience never changes. Kenny was super nice and helpful. They worked ha More

by tedh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Patrick Steadman, Joe Watts, Kenny Bingham
Nov 07, 2018 -

Hendrick Volkswagen of Concord responded

Thank you so much for sharing your experience with us, Ted. Kenny & Brianna are both wonderful key members of our team! We are grateful that you had an all around wonderful experience with us and we look forward to assisting you again in the future.

October 30, 2018

Great customer service! I called the dealership after seeing the car we were interested in priced well on-line. Talked to Patrick, a sales manager. He could see I was well e More

by M & M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM, JW Whitley and finance John Stone?? (New), Patrick Steadman, Taylor Smith
Nov 02, 2018 -

Hendrick Volkswagen of Concord responded

Thank you, thank you, thank you! We love to see reviews that hit on the entire car buying experience! Patrick, Taylor and JW are all great assets to our dealership. The Jetta is such a great purchase. thank you again for choosing Hendrick Volkswagen of Concord. We hope you enjoy your new car!

October 28, 2018

Great service Easy to get along with, they went out of their way to make us feel comfortable and get us the best deal. Thanks for the great service! More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Steadman, Kenny Bingham
Oct 30, 2018 -

Hendrick Volkswagen of Concord responded

Thank you, James! We appreciate you taking the time to review our dealership and look forward to seeing you again here at Hendrick VW of Concord!

October 28, 2018

Excellent service-I LOVE my new car!!! I live in Wilmington but found my dream car on their website. Taylor worked with me over the phone and took extra steps to insure that this vehicle w More

by courtneykp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitley, Taylor Smith
Oct 30, 2018 -

Hendrick Volkswagen of Concord responded

Courtney-Thank you for your kind words and for taking the time to share your experience with us! I am thrilled that Taylor and JW were able to help you get into your dream car. We hope you enjoy your new vehicle for many years and hope to see yo uagain here at Hendrick VW of Concord.

October 26, 2018

So easy! This is by far the best shopping experience I’ve had with a dealership. I never once felt pushed and every question I had was answered. The salesman I More

by Mama01
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Bingham
Oct 30, 2018 -

Hendrick Volkswagen of Concord responded

Thank you so much! Kenny Bingham is such a wonderful team member. I know when I am making a big decision, such as car buying, working with someone pushy is not something I want to do! We thank you so much for the opportunity and look forward to seeing you again in the future.

October 21, 2018

Very Friendly Everyone at this Hendricks was so open and friendly with not only me but other customers left with a smile couldn’t ask for a better car More

by Cflores32097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Bingham
Oct 22, 2018 -

Hendrick Volkswagen of Concord responded

Honesty is the best policy! Thank you so much for taking the time to share your experience. We hope you enjoy your new vehicle and hope to see you again!

October 19, 2018

Great experience! Kenneth Bingham was very informative and p Would highly recommend! Kenneth Bingham was patient and informative. We didn’t feel pressured or rushed in our shopping. Understanding our needs and More

by Nantahala93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Bingham
Oct 22, 2018 -

Hendrick Volkswagen of Concord responded

Thank you so much for your kind words! We appreciate you taking the time to review our dealership. Hope to see you again here at Hendrick VW of Concord.

October 18, 2018

Great experience! Went to look at a more expensive car, but the team found a better fit for me in a lower budget and i couldnt be happier. More

by Colinchiero406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Watts, Kenny Bingham
Oct 22, 2018 -

Hendrick Volkswagen of Concord responded

Thank you for taking the time to review our dealership. We hope you enjoy your new vehicle and look forward to seeing you again in the future.

October 18, 2018

Great Experience Manning was a very professional salesman, I particularly appreciated the fact he was pushy, he was very personable. John in finance is superb. Thank Y More

by MattC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cauble, Manning Floyd, Alimam Diaby
Oct 22, 2018 -

Hendrick Volkswagen of Concord responded

Thank you so much for sharing your experience with us. Manning and John are both wonderful key members of our team! We look forward to assisting you again in the future here at Hendrick VW of Concord.

October 18, 2018

Service was incredible! I came in to pick up some paperwork (I had been in a total loss accident recently) and didn't think I could even get a car at that point, but Kenny an More

by AngelaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Kenny Bingham
Oct 22, 2018 -

Hendrick Volkswagen of Concord responded

Awesome! Thank you so much for taking the time to share your experience with us. We hope you enjoy your new vehicle and hope to see you again!

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