Hendrick Volkswagen of Concord

Changed my view of the dealership experience! I don't write reviews. Ever. I regress, however. I was nervous to work with a dealer to purchase a vehicle as I have had some bad experiences in th I don't write reviews. Ever. I regress, however. I was nervous to work with a dealer to purchase a vehicle as I have had some bad experiences in the past. Robert and the Staff at Hendrick VW made us feel welcome and comfortable from the minute we walked in the front door of their beautiful state of the art facility until we drove away with our car. Zero pressure. Robert worked with us over a few weeks and was willing to do whatever it took to get us the car we wanted. I will be back to see Robert and the staff at Hendrick VW for ANY type of vehicle purchase requirements my family has in the future. More

Awesome' I had such a great experience, nice place to buy a car, it gives me peace, you know buying an used car can be risky, but I feel certain I made the rig I had such a great experience, nice place to buy a car, it gives me peace, you know buying an used car can be risky, but I feel certain I made the right decision going there More

great experience my sales associate mike was amazing. very knowledgeable. very friendly to sum it up I would buy another car from mike. not pushy sales associate my sales associate mike was amazing. very knowledgeable. very friendly to sum it up I would buy another car from mike. not pushy sales associate More

Excellent Experience Our sales associate, BreAnna is excellent. She is confident, competent, trustworthy, very knowledgeable of the vehicles, extremely responsive, and we Our sales associate, BreAnna is excellent. She is confident, competent, trustworthy, very knowledgeable of the vehicles, extremely responsive, and went the extra mile for our every need. During the test drive, she explained the features and benefits in great detail. When the new tires were delayed, she got a loaner vehicle for us. When we picked up the car, she sat with us in 20 degree weather and set up all the tech features. We couldn’t be happier with our new Touareg and with the service and expertise provided by BreAnna. More

Very welcoming and enjoyable. Visiting Hendrick Volkswagen is a great experience when buying a car. The staff is very friendly and outgoing and they are sure to answer all of your Visiting Hendrick Volkswagen is a great experience when buying a car. The staff is very friendly and outgoing and they are sure to answer all of your questions and concerns about a vehicle. The dealership is very efficient and organized and each person is very helpful to customers. More

The whole purchase experience was smooth and pleasant The dealer offered great discount in the net and so all I needed was to go and take delivery of the vehicle. The whole purchase experience was smooth The dealer offered great discount in the net and so all I needed was to go and take delivery of the vehicle. The whole purchase experience was smooth and pleasant More

Great dealership with really good people! My daughter wanted a new VW Alltrack and after visiting several dealerships she visited Hendrck VW in Concord. The dealership and our sales person wer My daughter wanted a new VW Alltrack and after visiting several dealerships she visited Hendrck VW in Concord. The dealership and our sales person were very helpful and friendly. Our sales rep. Breanna was awesome. They found the car she was interested in, explained all the features, handled the financing, and had us out the door in short order. We were so pleased with the Hendrick VW experience, I went back to them and bought my new Silverado there from the Hendrick dealersip in Cary NC. They transferred the truck over to Concord, took care of all the paperwork, and we are now a 2 Hendrick vehicle family. Nice work Hendrick VW Team! Bill, Johnna, and Whitney Stamey More

Easy and enjoyable We have been to Hendrick VW of Concord for our last three cars. Our first two we worked with Kayla. This time however we worked with BreAnna and she w We have been to Hendrick VW of Concord for our last three cars. Our first two we worked with Kayla. This time however we worked with BreAnna and she was absolutely amazing! Such a kind women. She answered ever question and more. Was very professional and had an extensive knowledge of every car they sold there. We bought a 2018 VW Atlas and we could not be any happier with our car and our experiences with Hendrick VW of Concord. We will return for sure. More

Awesome experience! RD is THE BEST!!! RD was our salesman from the start and he was absolutely EXCELLENT!!! We started out our day knowing we wanted a VW Atlas and we were honest with Rob RD was our salesman from the start and he was absolutely EXCELLENT!!! We started out our day knowing we wanted a VW Atlas and we were honest with Robert that we were "shopping" all the dealerships in the area in search of the best deal. He was very kind and gentle in his approach, very well-mannered, and given our experiences with the other dealerships, he was hands down the best! He was not pushy or insistent in any way, much unlike some of the others. He told us he would check in with us later in the day, and he did, but only to see how our search was going. When we were ready to make our final decision, he worked with us and not only got us the car in the color we wanted but a step up to the Premium, and for the best price of the day! We were totally satisfied! RD was knowledgeable, but he was also genuinely personable! He made our experience over the top! We highly recommend Hendrick Volkswagen and RD! More

Great buying experience I recently made a purchase of a pre-owned vehicle at Hendrick VW of Concord. The experience was the best I’ve had with any dealerships. The sales I recently made a purchase of a pre-owned vehicle at Hendrick VW of Concord. The experience was the best I’ve had with any dealerships. The sales person BreAnna was a true professional in all aspects. She provided expert knowledge of the vehicle and great personal touch. I originally saw the car online and fill out the ‘contact us’ form. Within ten minutes BreAnna called with detailed information. Within the next hour I was test driving the car with her. Two hours later we were finalizing the deal. I’m usually as slow decider with large purchases, however, BreAnna made it easy to decide. The dealership surrounding added a great touch as well The layout, comfortable chairs, support staff helped make it a great purchase experience. Also, my kids loved the popcorn. Overall I would purchase again from the dealership and recommend others to purchase there. The only drawback was with the finance manager. He seemed irritated during the negotiation process. That was the only reason I didn’t give five stars. Thx More