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Hendrick Volkswagen of Concord

Concord, NC

5.0
633 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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633 Reviews of Hendrick Volkswagen of Concord

December 15, 2017

Awesome experience! RD is THE BEST!!! RD was our salesman from the start and he was absolutely EXCELLENT!!! We started out our day knowing we wanted a VW Atlas and we were honest with Rob More

by SDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cauble, Robert Nixon
Dec 20, 2017 -

Hendrick Volkswagen of Concord responded

Thank you so much! RD is such a wonderful team member. I know when I am making a big decision, such as car buying, working with someone pushy is not something I want to do! We appreciate the recommendation and hope you enjoy your new vehicle.

November 28, 2017

Great buying experience I recently made a purchase of a pre-owned vehicle at Hendrick VW of Concord. The experience was the best I’ve had with any dealerships. The sales More

by Barnes3609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Dec 01, 2017 -

Hendrick Volkswagen of Concord responded

Thank you for taking the time to review our dealership and let us in on your great experience! BreAnna is a wonderful team member. We thank you for the opportunity and hope to see you again here at Hendrick Volkswagen of Concord!

November 26, 2017

Jetta I own my own business and work on a very tight schedule. BreAnne Griffin was great to work with!! Excellent service! Extremely knowledgeable! I woul More

by R Shore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Nov 27, 2017 -

Hendrick Volkswagen of Concord responded

Thank you so much! Breanna is definitely an asset to our dealership. We appreciate you taking the time to review our dealership. Hope to see you again here at Hendrick Volkswagen of Concord.

November 17, 2017

Betty White George Rides Again! R.D. or Robert, our sales representative, went out of his way to make us comfortable and to help in any way that he could with a challenging purchase. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Jacobs, Wes White, John Cauble, Robert Nixon
Nov 20, 2017 -

Hendrick Volkswagen of Concord responded

Thank you so much for your kind words! I know that they will bring a smile to RD's face. We appreciate you taking the time to share your experience with us and look forward to seeing you again in the future here at Hendrick Volkswagen of Concord.

September 20, 2017

Back on the Road again!! I would like to thank Marcus for an outstanding job. Thanks for working with me to get all the things fix on my Jetta. We got off to a rocky start b More

by twallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Sep 22, 2017 -

Hendrick Volkswagen of Concord responded

Wonderful! Thanks so much for taking the time to share your experience. I am thrilled that we were able to get everything taken care of for you. We thank you so much for the opportunity, and look forward to assisting you again in the future!

September 19, 2017

Amazing people I tagged along with a friend, as she knew I needed a car too, but I didn't think in a million years that I would be approved as easily as I was! And o More

by KeepingOn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, John Cauble
Sep 20, 2017 -

Hendrick Volkswagen of Concord responded

Awesome! Thank you so much for taking the time to review our dealership. Breanna is such a great asset to Hendrick Volkswagen of Concord. We hope you enjoy your new vehicle and look forward to seeing you here again!

September 19, 2017

Miracle Worker Hendrick Volkswagen of Concord is very professional. Breanna, the sale representative, was very understanding of my situation and work with me to get More

by jnmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Sep 20, 2017 -

Hendrick Volkswagen of Concord responded

Thanks so much! Breanna is such a wonderful team member. We appreciate the recommendation and hope to see you here again at Hendrick Volkswagen of Concord!

September 18, 2017

Failure to give customer a call back for service request Called at 3:41 pm and was informed that all Service Advisors were busy. I requested that someone from service give me a call about the check engine More

by twallace
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marcus
Sep 20, 2017 -

Hendrick Volkswagen of Concord responded

Thank you for your feedback. We appreciate your efforts to help us make Hendrick Volkswagen of Concord the best it can be. I understand that you have talked with our Retail Operations Manager, Joe Whitley and are working on a resolution. Once again, we thank you for taking the time to let us in on your experience.

September 08, 2017

BreAnna was absolutely fab and I love my new atlas! It was a great experience Nd the whole team went above and beyond!! Brenna kept a great line of communication open and helped me through the whole sal More

by Warnek02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Patrick Steadman
Sep 11, 2017 -

Hendrick Volkswagen of Concord responded

The Atlas is an excellent choice! Breanna is such a wonderful asset to the Hendrick Volkswagen team. Thank you for taking the time to review our dealership and hope you have many great years with your new Atlas!

September 07, 2017

Best Car Buying Experience Ever Easiest car I have ever purchased, with BreAnna and team literally going out of their way to make things easy for us. BreAnna answered any and all of More

by jettadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Sarah McKenzie
Sep 11, 2017 -

Hendrick Volkswagen of Concord responded

Wonderful! Thanks so much for sharing your experience. We look forward to seeing you again here at Hendrick Volkswagen of Concord!

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