Hendrick Volkswagen of Concord

Pleasant Buying Experience I came into this dealership not really know what I wanted specifically in a car. All I knew was that I wanted something a little more sporty than my ' I came into this dealership not really know what I wanted specifically in a car. All I knew was that I wanted something a little more sporty than my '05 Honda Accord. I got brought to Mike and told him what I was looking for. "Sporty/sedan-ish car 250+ HP, stick and below 30k." were my requirements. Without even touching his computer Mike told me he already had a car for me. He took me outside to look at a 2012 VW Golf R. Comes stock 256 hp and it's a stick. Take the car for a spin and fell in love with it, especially with a price tag around 23k. After a few discussions and negotiation I ended up buying the car and I'm still in love with it. Mike even stayed 3 hours past his shift to make sure everything went okay. Mike was a great salesman, he was personable, well knowledged, and just an all around good person. He got me the car I wanted and stuck several thousand below what I said my max was. Never once did he try to push something at or above my max price. Mike also calls me every once in a while to make sure that I'm still satisfied and updates me on any events that they are having. All in all Mike is a great salesman and great person and I would definitely refer a friend to him. More

Pleasant buying experience We went to Hendrick Volkswagen to purchase a used car. We found the sales staff to be helpful and courteous. We were able to fully test drive the ca We went to Hendrick Volkswagen to purchase a used car. We found the sales staff to be helpful and courteous. We were able to fully test drive the car without any hesitation from our salesperson. She was helpful and pleasant throughout the entire test drive and our inspection of the car. We did end up buying the car, and the buying experience was a pleasant one. I would recommend this dealership, and would buy another car from them in the future. More

Went in expecting to deal with the sharks Was apprehensive about going into the dealership for fear of being attacked by ALL the sharks. Couldn't have been more wrong. Thanks goodness. Johnath Was apprehensive about going into the dealership for fear of being attacked by ALL the sharks. Couldn't have been more wrong. Thanks goodness. Johnathon and John were very professional and gave me time to think about this process of buying a car. Nothing aggressiveness sneaky. Just a great buying experience. More

Smooth experience Madeline Mason I already knew what type of vehicle that suited my fancy when I entered the sales room. I just had no idea it would be on the show ro Madeline Mason I already knew what type of vehicle that suited my fancy when I entered the sales room. I just had no idea it would be on the show room floor. My husband darted off in a different direction and my eyes locked in on this super red convertible Volkswagen Beetle. At this point, the salesman (Blaze Thomas) approached me with a smile. He was very helpful and knowledgeable about the Beetle. He was quick to respond and listened very patiently. He made sure all of my questions were answered and the process went smoothly. I drove off a very happy customer and I have been enjoying my brand new car. More

Great Experience Great experience from the time I walked in to the time I left with new keys in hand! Answered any and all questions I had. Great experience from the time I walked in to the time I left with new keys in hand! Answered any and all questions I had. More

Good, easy experience. Mike and the whole team were very helpful. One of the easiest vehicle purchases I've had. I would definitely go back for my next purchase down the roa Mike and the whole team were very helpful. One of the easiest vehicle purchases I've had. I would definitely go back for my next purchase down the road. More

Excellent overall 5 star rating because I went to get a truck but ended up not being approved for it just like many dealerships i went to but hendrick Volkswagen manage 5 star rating because I went to get a truck but ended up not being approved for it just like many dealerships i went to but hendrick Volkswagen managed to understand and helped me leave in a new car that has satisfied me in all my needs.Great employees true teamwork in general.Shout out to Maddie that despite the time period,almost closing time lol. I felt she gave all her effort to let me leave in a beautiful car a really dedicated person and comfortable to talk to without felling that pressure nor nervousness great experience. More

My review I pick a Nissan 370z from Hendrick Volkswagen and they have an excellent service. My sale person, Maddie, who was able to make everything happen. She I pick a Nissan 370z from Hendrick Volkswagen and they have an excellent service. My sale person, Maddie, who was able to make everything happen. She was a wonderful and sweet girl and I would recommend Maddie if anyone need service from this dealership. She would do anything to get you drive a new car home. More

bought a new GTI I had a Great experience buying my new 2017 VW GTI here. Mike and the staff were great in helping me make my decision and getting the right deal! Woul I had a Great experience buying my new 2017 VW GTI here. Mike and the staff were great in helping me make my decision and getting the right deal! Would highly recommend these guys! More

The right time I went to the dealership for an oil change in my passat. As I waited, I talked to Maddie and discussed my eligibility for a new car. After my oil chan I went to the dealership for an oil change in my passat. As I waited, I talked to Maddie and discussed my eligibility for a new car. After my oil change, I left the dealership with an amazing car. The entire staff at Hendricks Volkswagen was friendly, helpful, and made purchasing a car a pain free process More