Hendrick Volkswagen of Concord

Dirty Business My father test drive and made an appointment to buy a specific car from Jonathan the very next day since banks were closed and verification wasn't av My father test drive and made an appointment to buy a specific car from Jonathan the very next day since banks were closed and verification wasn't available. Car was sold out from under him the next day before he could make his appointment without the courtesy of a phone call. This is dirty business and not how you get repeat or new business. A deal is a deal and should be honored. I would NEVER recommend this place to anyone. If negarive stars were an option they would get them More

Remarkable buying experience. Kayla Jacobs assisted me with the purchase of my 2017 VW GTI. From test drive (where she had the car moved out of the showroom within minutes), negot Kayla Jacobs assisted me with the purchase of my 2017 VW GTI. From test drive (where she had the car moved out of the showroom within minutes), negotiation and paperwork the entire process was the best I have experienced. I would highly recommend this dealership and definitely ask for Kayla. More

An excellent dealership My salesperson, Kayla Jacobs, did an outstanding job of selling me a 2014 Beetle R-Line. A car that I truly love driving. I would highly recommend her My salesperson, Kayla Jacobs, did an outstanding job of selling me a 2014 Beetle R-Line. A car that I truly love driving. I would highly recommend her if you are ever looking for a car. I cannot say enough good things about the service department. They have always been most helpful. More

Karla was great I typically dislike the new car purchase experience. Kayla made it as pleasurable as possible, from the test drive to the negotiations. The dealersh I typically dislike the new car purchase experience. Kayla made it as pleasurable as possible, from the test drive to the negotiations. The dealership started at a fair price and quickly got to an even lower price to do the deal. I would highly recommend Kayla if you want to buy a VW (I really like my GTI) or any car that Hendrick of Concord sells. More

Awesome experience On 12/10/16 I went to Hendrick VW of Concord and was assisted by Kayla Jacobs. She helped me while I bought my THIRD Jetta (my 2007 GLi had 164k mile On 12/10/16 I went to Hendrick VW of Concord and was assisted by Kayla Jacobs. She helped me while I bought my THIRD Jetta (my 2007 GLi had 164k miles on it) and she did a great job every step of the way. Thanks to the great team at Hendrick, I was able to buy a nice, new and shiney black 2017 Jetta SE and I am very happy. I saved thousands due to internet sales pricing and a customer loyalty rebate. I would not hesitate to recommend them to anyone in the market for a car. More

Buying acar We went to Volkswagen on 12l17/16 and had exceptional service from all staff, I was very pleased with the service from Kayla jacobs, she truly did a w We went to Volkswagen on 12l17/16 and had exceptional service from all staff, I was very pleased with the service from Kayla jacobs, she truly did a wonderful job. She was not overly pushy but had great recommendations and offered her opinion. She made the process very easy and exciting. I will definitely send anyone looking for a car to Hendrick Volkswagen. Great job to all of you! More

Walk of Faith On Wednesday, December 14 , 2016 was truly a blessing from God. My 1999 Volkswagen Passat , aka Mama Blue , had more than 344, 000 miles on her. T On Wednesday, December 14 , 2016 was truly a blessing from God. My 1999 Volkswagen Passat , aka Mama Blue , had more than 344, 000 miles on her. The Holy Spirit told me to go to Hendrick Volkswagen in Concord. I walked into the dealership and was greeted by Breanna Griffin. She was very professional , honest and most importantly , a woman of God. After gathering information from me , she spoke with her administrators . I will never forget how she rushing out of the office with a big smile on her face saying that they had a car me. My eyes filled with tears because I was totally blown away. There is so very much that I could say but I just want to say , thank you so very much Breanna . I really appreciate you and the entire team at Hendrick Volkswagen Concord . You guys are the best . I love my 2014 Jetta , aka Pearl !!!!!!!! May God continue to bless you , Donna W. Marshall More

excellent We greatly appreciate Mrs. BreAnna for the great help she provide throughout the sales process. Her and the sales staff that helped us understand our We greatly appreciate Mrs. BreAnna for the great help she provide throughout the sales process. Her and the sales staff that helped us understand our issues and they find a deal that will best accomodate our financial needs. BreAnna was very helpful, understand and most of all patient. More

9th VW Product Having owned quite a few VW/Audi cars over my 34 years, this was by far the best buying experience that I've had. BreAnna and Joe were both very know Having owned quite a few VW/Audi cars over my 34 years, this was by far the best buying experience that I've had. BreAnna and Joe were both very knowledgeable and were attentive to our needs. The dealership is very clean and well laid out, and all the staff were nice and polite. The car that I bought wasn't even ready when we dropped by last minute (it was only listed a few hours before). They gladly dropped the detail work to let us look over the car and test drive it. Couldn't ask for better service! More

Our first Passat Can't thank you all enough, my wife loves the new passat.Thank you breAnna you worked hard locating the perfect car. You're the best!!! Thanks Joe for Can't thank you all enough, my wife loves the new passat.Thank you breAnna you worked hard locating the perfect car. You're the best!!! Thanks Joe for all you help. More