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Hennessy Cadillac
Duluth, GA
82 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 82 reviews
June 28, 2021
Began discussions with Roland, a very friendly and competent salesman. Completed purchase with Felicia Jones who guided my wife and I through the various steps to finalize the purchase. Felicia is a c competent salesman. Completed purchase with Felicia Jones who guided my wife and I through the various steps to finalize the purchase. Felicia is a credit to her profession. More
by don
Employees Worked With
Roland, Jena Turner, Richie Reboredo, Felicia Jones
Helpful June 24, 2021
I was treated horribly over my "good" credit rating and made to feel like some criminal over a trade. ended, never called back as promised. made to feel like some criminal over a trade. ended, never called back as promised. More
by dogluvr38
Employees Worked With
Chris in Finance
June 16, 2021
Hennesy Cadillac went above and beyond to make sure I got the vehicle I wanted! The salesman Steven Song really went to bat for me. Steve worked over time and showed he not only cared about the sale, he care the vehicle I wanted! The salesman Steven Song really went to bat for me. Steve worked over time and showed he not only cared about the sale, he cared about me the customer as well. Chi’s the general sales manager as well as the General Manager and the finance guy all went above and beyond to make sure I got the best deal out there. Hennesy has definitely earned my business as a loyal customer. More
by Bweilers
Employees Worked With
Steven Song
June 16, 2021
I didn’t find this dealer to be customer friendly. Would not match another dealers offer on trade-in, thus causing a lot of extra hassle for me. I would not recommend this dealer to anyone. not match another dealers offer on trade-in, thus causing a lot of extra hassle for me. I would not recommend this dealer to anyone. More
by smann1949
Employees Worked With
David Backus
April 30, 2021
Horrible customer service, the sales person Matthew Thopre I worked with told me via text message that he would hold the vehicle I was looking at while my credit app was being processed. They ran my cr Thopre I worked with told me via text message that he would hold the vehicle I was looking at while my credit app was being processed. They ran my credit multiple times without my permission (i agreed to one credit pull) and then sold the car all before communicating to me my approval. One of the finance managers Katy Franks, hung up on me because she didn't do her job. The multiple times that I called in for updates she would always say the short staffing is the reason for the lack of communication. Im not upset about them selling the car, it's the disrespect and lack of professionalism. I reached out the the general manager Josh Jones to speak to him about what occurred but he never returned my call. More
by yorubakid
Employees Worked With
Richie Reboredo
April 26, 2021
They are customer friendly I would rank Hennssy Cadillac I10 Star. Very much respect was given. The team that worked on my behalf mr. Chris Adelshine the finance manager went beyond for me andMs Felicia Jon I10 Star. Very much respect was given. The team that worked on my behalf mr. Chris Adelshine the finance manager went beyond for me andMs Felicia Jones. The sales and leasing Consultant was Awesome and Caring I’m Very happy with Both of them More
by Debra Wilson Williams
Employees Worked With
Chris Adeshina I give this financial manager a five Star review , Jena Turner, Richie Reboredo, Felicia Jones
March 20, 2021
I had a great experience at Hennessy Cadillac and Mike A. was a wonderful salesperson. Very knowledgeable and helped us get in and out the door quickly. Highly recommend! was a wonderful salesperson. Very knowledgeable and helped us get in and out the door quickly. Highly recommend! More
by lizallen
Employees Worked With
Mike Allen
March 13, 2021
Wonderful experience, I would recommend purchasing your next vehicle from here. I have had a prior experience with them and was very happy. Mike Allen is very friendly and most important very patient with next vehicle from here. I have had a prior experience with them and was very happy. Mike Allen is very friendly and most important very patient with my many questions. He is knowledgeable and will get the right fit for you. More
by Clifford
Employees Worked With
Mike Allen
March 03, 2021
Purchased a 2020 XT4 from Hennessy Cadillac. They had very competitive pricing. Picked out the vehicle online, Katy Franks, sales manager confirmed it was still available. When we arrived at the dealer very competitive pricing. Picked out the vehicle online, Katy Franks, sales manager confirmed it was still available. When we arrived at the dealership Terrance Faison and Chris Adeshina did an excellent job taking care of my wife and I. Good overall experience. If there was any negative from our experience it was the wait time to finalize the paperwork. The dealership was so busy customers had to wait their turn to finalize paperwork. More
by BJT
Employees Worked With
Terrance Faison, Chris Adeshina, Katy Franks
February 25, 2021
I’ve always had great success here. Courteous, professional, and always communicating with me. Shannon is the best. As long as Shannon is there my cars will be serviced there professional, and always communicating with me. Shannon is the best. As long as Shannon is there my cars will be serviced there More
by Dave
Employees Worked With
Shannon in service
