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Hennessy Jaguar Land Rover Gwinnett

Duluth, GA

3.9
153 Reviews

3423 Old Norcross Road

Duluth, GA

30096

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Showing 153 reviews

May 03, 2021

Horrible experience. Gave them large deposit via cashiers check, then dealership calls me day after and says I gave them the wrong copy of the check, demanding a reissued check. This resulted in multiple tr More

by dstger7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RJ Crites General Manager, Frisco Dollard
Jun 07, 2021 -

Hennessy Jaguar Land Rover Gwinnett responded

Hey, we are so sorry that you're upset regarding your recent experience with our dealership. We have high standards for our customers and it's disappointing to hear that we missed the mark. We would like to see if there is anything that we can do to assist you. If you're willing to discuss this further, please get in touch with our Customer Experience Manager, Ed, directly at ecamden@hennessy-auto.com. We look forward to hearing from you soon. Sincerely, The Hennessy Jaguar Land Rover Gwinnett Team

April 01, 2021

Mary Cromer is always a delight to work with! I have been working with her for about 10 years and I travel specially to this dealer although it is not the closest just to work with her! More

by Tara
Recommend Dealer
Yes
Employees Worked With
Mary Cromer
March 20, 2021

The internet experience was great. You are really provided with the needed information to make a sound decision on the purchase of a new/used vehicle. I truly enjoyed the experience! KUDOS to the More

by Tee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kipp Cramer - Great Job!
March 19, 2021

By far the best dealership experience I’ve had.. No complaints very friendly and quick transaction. Highly recommended dealership I got exactly what I came for More

by beecarter15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxx and Steve
February 26, 2021

Matt and Casey were a great help! They were very knowledgeable, and answered each and every of our questions. Very patient with us. The actual dealer was very clean & nice! More

by ME
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Lloyd, Matthew Ryerson
February 26, 2021

Great customer service. They kept me updated on every step about my vehicle. Thank you guys and gals for being great. Keep up the good work. More

by rahmanslm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GRETCHEN BURNS
February 26, 2021

The entire sales process was great! Matt Ryerson addressed my needs and did a fantastic sales process. He certainly made the difference in my purchase experience. More

by Jsantorelli
Recommend Dealer
Yes
Employees Worked With
Matthew Ryerson
October 13, 2020

I had a great experience purchasing my vehicle...drove from Western NC to Duluth and the car was everything they promised, Garry Gwaltney is a very easy guy to work with, nice personality, I recommend him More

by ebhawkins1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Gwaltney
August 31, 2020

Mary is great and was so helpful in the car buying process. My family and I will definitely come back here to buy cars in the future! More

by nataliedelatour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Cromer
August 22, 2020

Jarvin is the best sales person EVER! Very happy with the service received by Jarvin and Ricky in Finance. I am happy with overall service. More

by amarieclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvin
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