Hennessy Lexus of Atlanta

Don Bonura was absolutely outstanding to work with on the purchase of our new Lexus. He listened to what we wanted, explained various options thoroughly, offered other incentives that help me make my decisio purchase of our new Lexus. He listened to what we wanted, explained various options thoroughly, offered other incentives that help me make my decision. He was friendly, professional and made our purchase a pleasure! I had work with Don at a previous job and I knew Don had high inter-work standards and trust his integrity and character. He is a huge asset to Lexus and Hennessey. Don does an excellent "drive out" tutorial on the new cars and is always available for any follow up questions. My daughter also bought a used Lexus for Don and he was very professional and made sure she got an excellent car for the money. The Hennessy Lexus dealership is beautiful and a pleasant dealership to visit. More

Chip made the buying experience very easy without the typical high-pressure techniques that I've experienced at other dealerships. Chip offered a very fair price in his initial email reply to my invento typical high-pressure techniques that I've experienced at other dealerships. Chip offered a very fair price in his initial email reply to my inventory inquiry, whereas a competing dealership offered a much higher price for an identical vehicle. After arriving for my test drive and observing that I may be trading a competitor's car, Chip let me know there was an additional Lexus promotional discount he could use on top of his already great price. Chip answered all of my questions and when he didn't know an answer, he said he would get back to me, rather than making up an answer. The only point during the process where I felt typical dealer pressure was in dealing with the finance group where they really pushed the extended warranty and played up the potential for costly electrical failures (I'm buying a Lexus, not a Chrysler). I understand that the finance person likely receives compensation for up-selling such coverage, but after I say "no" I don't want to be questioned on my motives nor made to feel as if the car is going to fall apart without the coverage. Despite my 40% down payment and repeated statements that I felt comfortable paying for repairs outside of the warranty period, the finance person kept acting as-if cost was my reason for declining additional coverage. Chip explained later that coverage can be purchased any time during the initial factory warranty period if desired; this was never brought up in finance. Overall I had a great experience shopping at Hennessy and I would highly recommend Chip. However, if you will be financing your purchase, keep in mind you will have to put up with some pressure and mind tricks. More

I purchased a new 2006 LS430 from Don. He has stayed in touch over the years since, so when I was ready to trade a 2001 LS 430 I called him. After comparing prices and Dealers I went back to Don and the P touch over the years since, so when I was ready to trade a 2001 LS 430 I called him. After comparing prices and Dealers I went back to Don and the Peachtree Ind store of Hennesy. Don went over all aspects of driving the RX350 with my wife and I. I look forward to enjoying the new RX350. More

It was a pleasure to work with Ilya for a second time! He made the process as easy as possible. He is professional and honest and I would recommend him to everyone. made the process as easy as possible. He is professional and honest and I would recommend him to everyone. More

I've purchased four cars from this team and each time has been an excellent experience. Whenever there has been a problem (and that's rare), Mark has stepped up and provided multiple solutions with tremendo been an excellent experience. Whenever there has been a problem (and that's rare), Mark has stepped up and provided multiple solutions with tremendous advice and guidance. I'd never had a "Raving Fan" customer service experience and wondered if that was just a fictional concept used to sell a good book. The last place I would have expected to find one is in a car dealership. These guys are really a step above and ahead of the pack and I really appreciate it. This team has made me a customer for life. More

chip was awesome, actually everyone from the receptionist to the cashier was great. Great experience, would totally recommend it and I love my new car. to the cashier was great. Great experience, would totally recommend it and I love my new car. More

Don Bonura was absolutely outstanding to work with on the purchase of our new Lexus. He listened to what we wanted, explained various options thoroughly, and handled our trade-in and purchase process extre purchase of our new Lexus. He listened to what we wanted, explained various options thoroughly, and handled our trade-in and purchase process extremely efficiently. He was friendly, professional and made our purchase a pleasure! More

Lexus is known for their service, and as a first time customer I got to experience this. Chip was a class act, very professional yet personal, very helpful without typical pushy-sales-hassel, and connec customer I got to experience this. Chip was a class act, very professional yet personal, very helpful without typical pushy-sales-hassel, and connected both rationally and emotionally. He introduced me to other staff members, and they were all very professional, courteous and friendly. I think it is brilliant to have an attitude to "start" a relationship when the sale is finalized. This is what luxury service is all about. More

the pictureswere very good and when I got to the dealership the car was just like it had been represented to me,The staff was courteous and the car was delivered on time. dealership the car was just like it had been represented to me,The staff was courteous and the car was delivered on time. More

This was my first Lexus experience. I am extremely impressed with the service I received from Eddie Cushing. I came into the Lexus Dealership not sold on a Lexus. I walked out with a beautiful used impressed with the service I received from Eddie Cushing. I came into the Lexus Dealership not sold on a Lexus. I walked out with a beautiful used automobile and will definately return to work with Eddie for my next car in a few years. More