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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
912 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 912 reviews

February 23, 2022

Hennessy Lexus provides excellent new car salesmanship, and their mechanical service department is very professional. I have been going there for 10yrs, and have gotten 4 new cars. More

by dougw767-400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Hugh, Michael Tran, Colin Barker
Feb 23, 2022 -

dougw767-400 responded

Thanks

February 12, 2022

Daniel Lee is the best car salesman ever! This was my first dealer car purchase and I have to say that it was the smoothest transaction I’ve ever made. Daniel was very kind and considerate when helping m More

by kierstenjackson16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ross, Daniel Yim, Daniel Lee
Feb 14, 2022 -

Hennessy Lexus of Gwinnett responded

Hennessy Lexus of Gwinnett responded on 2/14/2022 5:49 PM We truly appreciate your kind remarks about and recommendation for Daniel, Kiersten! It is wonderful to know that we were able to provide you with such a smooth transaction for your first dealer purchase, and that Daniel's kindness and efficiency played such a crucial part in this. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

February 04, 2022

I do not recommend doing business with Hennessy Lexus. We leased our RX-350 from them. Decided to sell the vehicle back. They were impossible to get in touch with. Nobody returned my wife’s calls until today More

by scottaclark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince and Robert
Feb 21, 2022 -

Hennessy Lexus of Gwinnett responded

Scott, this is truly disheartening to see. Thank you so much for taking the time to bring your negative experience to our attention, though we understand that this matter has been handled at a higher level. Sincerely, The Hennessy Lexus of Gwinnett Team

December 31, 2021

Customer service is consistently excellent at this dealership. I recommend Hennessy Lexus for new car buyers and existing customers. More

by earmour
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Jan 04, 2022 -

Hennessy Lexus of Gwinnett responded

Thank you for the kind recommendation and 5 stars! We truly do strive to provide excellent customer service at all times, so it is wonderful to hear that your experiences with us reflect this. We're glad to have you as part of the Hennessy Family! Sincerely, The Hennessy Lexus of Gwinnett Service Team

December 15, 2021

Service is excellent. Thank you for your service on my car. I would like to recommend to everyone to come this dealer. Thanks More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Park
Dec 16, 2021 -

Hennessy Lexus of Gwinnett responded

Thank you so much for the 5-star recommendation! We truly look forward to providing you with more excellent service in the future. Sincerely, The Hennessy Lexus of Gwinnett Service Team

November 22, 2021

Mathew garapic did a fantastic job finding me the exact car i was looking for thank you matt garapic wooo More

by jules
Recommend Dealer
Yes
Employees Worked With
mathew garapic
Nov 23, 2021 -

Hennessy Lexus of Gwinnett responded

Jules, thank you so much for the 5 stars and thoughtful words! We are thrilled to hear that Mathew was able to help you find the exact car that you were looking for; we will be sure to pass along the high remarks. Congratulations on your new vehicle! Sincerely, The Hennessy Lexus of Gwinnett Team

November 08, 2021

My rear floor mats for my LS460 were stolen, I reported it to the dealership several times and to the customer service rep who calls to find out how your experience was and nothing was done about it and no More

by Jordanjjacquesls460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Park
Nov 10, 2021 -

Hennessy Lexus of Gwinnett responded

Thank you for taking the time to bring this to our attention, as this review is truly distressing to read. We welcome the opportunity to discuss this situation with you in further detail, so please feel free to reach out to our Service Manager, CJ Agri, at 770.680.8030. We hope to speak with you soon. Sincerely, The Hennessy Lexus of Gwinnett Service Team

October 27, 2021

Daniel followed up on each inquiry I made concerning several cars. He had a great knowledge of inventory, car models and their distinct differences, and very specific details of each car I was intereste More

by garyhouser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lee, Tan Nguyen
Oct 27, 2021 -

Hennessy Lexus of Gwinnett responded

Gary, thank you so much for taking the time to leave this highly thoughtful review! We are elated to hear that you had a phenomenal, professional, and pressure-free buying experience with us thanks to Daniel. Daniel is truly amazing at what he does, and we will be sure to pass along the high remarks to both him and the rest of our sales team. Congratulations on your new vehicle - thank you for being part of the Hennessy family! Sincerely, The Hennessy Lexus of Gwinnett Team

October 24, 2021

Don Park cares about the quality of your car. He takes care of our car very well every time my family comes to the dealership. We're always happy and satisfied to have him as our service consultant. More

by Gia Hoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Park
Oct 25, 2021 -

Hennessy Lexus of Gwinnett responded

Gia, thank you so much for the 5 stars and thoughtful remarks about Don Park! Don cares deeply about what he does; we will be sure to pass this along to both him and the rest of our service department. We are always happy to have you as a customer, and we look forward to serving you again down the road! Sincerely, The Hennessy Lexus of Gwinnett Team

October 17, 2021

Nick Despo is a gentlemen that I would highly recommend. He went above the call of duty to ensure that I found a car that I liked and was patient and knew exactly what I was looking for. He was so nice that More

by sheikh0584
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Despo
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