Hennessy Lexus of Gwinnett

My purchase experience with Brian Gust was wonderful he receives 5 stars from me.. I brought my car in today to have Stonex PPF applied to my vehicle, an application I purchased on the day I bought the car receives 5 stars from me.. I brought my car in today to have Stonex PPF applied to my vehicle, an application I purchased on the day I bought the car. Don Park was my Service Advisor and it was the worst experience I've ever had at a dealership! I was totally ignored. He never replied to my text. After sitting in the waiting room for an hour, I had to ask the cashier to reach out to him to speak to me about the loaner I was told I would receive. After my car was serviced I was handed a receipt and my keys by the cashier. He never came out to see me and never even told me where my car was parked. No one came out to inspect the car with me or ask if I was satisfied. I got home and noticed bubbles in the application of Stonex PPF on the hood of my car. I am beyond disappointed in the service I received. I am a black woman and I hope that this is not the reason I received such poor service. More

The buying process was very good at Hennessy Duluth, GA. I delt with both Colin Barker (new car sales) and Hugh Robb (GM) as a second time Lexus ES350 owner and will go there again for future auto purchasin I delt with both Colin Barker (new car sales) and Hugh Robb (GM) as a second time Lexus ES350 owner and will go there again for future auto purchasing. Gary Wooten More

This was my first time shopping for a Lexus and visiting Lexus Gwinnett. I met and worked with Dylan who treated me with utmost professionalism. The level of customer care exceeded my expectations from the Lexus Gwinnett. I met and worked with Dylan who treated me with utmost professionalism. The level of customer care exceeded my expectations from the time I entered the dealership to the time I drove off with my car. Thank you Dylan for making my car buying a great experience. More

Very good and excellent service,very friendly, very knowledgeable about the subject and explicit with the service, recommends the quality of the product, very attentivem knowledgeable about the subject and explicit with the service, recommends the quality of the product, very attentivem More

Taylor went out of her way to help me in finding my current vehicle. She stayed in touch with me as other dealerships did not. I would highly recommend this dealership for you next car purchase. current vehicle. She stayed in touch with me as other dealerships did not. I would highly recommend this dealership for you next car purchase. More

This is my first dream Lexus RX350 SUV and I couldn't have been more happier with out the fantastic help from my best friend Sabrina. Because of her great experience she had had with Hennessey Lexus, I w have been more happier with out the fantastic help from my best friend Sabrina. Because of her great experience she had had with Hennessey Lexus, I was recommended Mr. Brian Kim in helping with my purchase. Brian's knowledge and experience with the Lexus product was extra smooth and I couldn't believe I was driving home in my dream car in no time. Many thanks to Brian's well balanced business skills and professionalism. Would recommend potential future business to Mr. Brian Kim. Thanks, Bee T. More

Is it today was extremely pleasant Mr. Jeff NGUYEN assisted me on my technical issues with the phone in the car hook up. Very patient and explained and corrected some of the questions that I had in ad assisted me on my technical issues with the phone in the car hook up. Very patient and explained and corrected some of the questions that I had in addition washed my car today thank you the service at Hennessey Lexus is extremely good. Thank you for everythingp More

Mr Danny and Mr Rich they both very friendly and Helpful. For my Việt people if you guys struggle with English. I would definitely recommend to come see Danny. He will help you with his best and will help u For my Việt people if you guys struggle with English. I would definitely recommend to come see Danny. He will help you with his best and will help u find the car that u want it !!!!! More

Julia Darley and Joe Gaunt continue to provide excellent service for my family! We have been coming for service for 18 years. We service all of our vehicles with only Hennessy service for my family! We have been coming for service for 18 years. We service all of our vehicles with only Hennessy More

WONDERFUL EXPERIENCE!!! All we can say is WOW! Such an outstanding dealership filled with great cars and even better associates, Nick Despo went out of his way to make sure we were well taken care of and outstanding dealership filled with great cars and even better associates, Nick Despo went out of his way to make sure we were well taken care of and all of our questions were answered. It has been my experience that this kind of attitude trickles down from above, and Brad Zeller must be doing something right! We would not hesitate to recommend this dealership to all of our friends and family. More