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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
910 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 910 reviews

October 31, 2020

Worst experience ever dealt with Don Park was here to have nitrogen put in my tires he upsold me an alignment which I was fine with doing then 30 minutes later came came to say the technician could not More

by Kfray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Park
Oct 31, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, We appreciate you letting us know about this situation as it certainly is not one that we wish any of our valued customers to have. Please contact me at your earliest convenience so that we can work together to get this situation resolved for you. I look forward to hearing from you. Sincerely, Sophia Miletello - Customer Care Hennessy Lexus of Gwinnett (770) 680-8016

October 25, 2020

I had a WONDERFUL experience here. The staff was excellent and accommodating. Very professional and willing to assist customers. I was assisted by a one Mr. Mike Harris who was AWESOME! He attended More

by Kingsmen2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Rich Mahoney
Oct 25, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, Wow, thank you for the kind words and great review for Mike and the team. We take pride in giving all of our valued customers a truly world class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

October 15, 2020

I had a great sales experience with Brandon. He listened to what I wanted, never pushy. I came with a goal and I left satisfied. Thank you! More

by mrsawatimite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Robb, Brandon So
Oct 15, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, we appreciate your kind words with Brandon! We hope to see you again soon.

October 13, 2020

I really appreciate Brandon’s work on my car. He let me drive multiple options and worked hard to get them ready. He also helped entertain my child who was became bored after 5 mins of the process. Thanks More

by dlwoods00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon So, Sam Chun
Oct 13, 2020 -

Hennessy Lexus of Gwinnett responded

You're so welcome! We know that dealerships are not the most interesting places for small kids, so we are glad to see that Brandon did all he could to make you both comfortable. If there is anything else we can do for you, please be sure to let us know!

October 13, 2020

I was promptly greeted when pulling into the service drive. My temp was taken and I was offered refreshments and seating in the lounge. You can tell that really care about their customers and their empl More

by Dsanders216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Darley
Oct 14, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the awesome review and taking the time to mention Julia, we'll be sure to pass along your kind comments to Julia and the rest of the team as they will definitely enjoy hearing them. Thank you for your patronage and have a great day! Sincerely, The Hennessy Lexus of Gwinnett Team

October 10, 2020

Brilliant and impeccable service from the team. I couldn’t be happier working with experienced and pleasant team of Keith Perkins and Rich Mahoney. You guys rocks and you have yourselves a truly sati More

by Gabriel George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mahoney, Keith Perkins
Oct 11, 2020 -

Hennessy Lexus of Gwinnett responded

Gabriel, we're happy you found our staff to be so supportive during your experience here at Hennessy Lexus of Gwinnett. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit working with Keith and Rich. If you have further needs or questions, please reach out!

October 10, 2020

Ryan was great. Told me what I needed and got me in and out in a timely fashion. Thanks. Will use them again for my service needs. More

by basilwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Oct 27, 2020 -

Hennessy Lexus of Gwinnett responded

Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with Ryan. We want every experience to be “five stars”! Thank you for taking the time to share your service experience; the team will be thrilled to hear your feedback!

October 08, 2020

This is my second car purchased with Brandon. Standup guy with phenomenal communication skills. Brandon is friendly, honest, and great professional who will see your deal through. Even after leaving, Brandon More

by dp3live
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon So
Oct 08, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the great review. We will be sure to thank Brandon for providing you with exceptional service. We look forward to working with you again.

October 01, 2020

Brandon is very professional and extremely helpful. There were minor issues with the car and he took care of it right away. He super helpful. More

by Sumyatariq999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Nguyen, Brandon So, Jeff Nguyen
Oct 01, 2020 -

Hennessy Lexus of Gwinnett responded

Hi there, thank you for the kind words with Brandon! We truly appreciate your business and hope you consider us again.

September 26, 2020

Brandon was very friendly, patient and considering. He went through all my requirements and helped me choose the best vehicle possible. He responded back to my multiple emails very quickly with all the de More

by Vibin Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mahoney, Brandon So
Sep 27, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the great review, Vibin! We will be sure to thank Brandon for providing you with excellent service. We look forward to working with you again!

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