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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
913 Reviews
Hennessy Lexus of Gwinnett is dedicated to the Lexus credo of 'the relentless pursuit of perfection'. We operate with one goal in mind: 100% customer satisfaction. We sell and service exceptional vehicles and believe our customers deserve a dealership experience to match, from courteous, no-pressure sales to efficient, state-of-the-art service. Our goal is to be our customers' dealer for life — we're proud of the number who come back to us again and again, and recommend us to their friends and family. We are still a family owned dealership and have been doing business in Atlanta for over 40 years.
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3383 Satellite Boulevard

Duluth, GA

30096

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Showing 913 reviews

November 15, 2020

Mr Danny and Mr Rich they both very friendly and Helpful. For my Việt people if you guys struggle with English. I would definitely recommend to come see Danny. He will help you with his best and will help u More

by Nhu Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hua, Rich Mahoney
Nov 15, 2020 -

Hennessy Lexus of Gwinnett responded

Nhu, Thank you for the awesome review and taking the time to mention Danny and his ability to speak Vietnamese; we'll be sure to pass along your kind comments to him and Rich and the rest of the team as they will definitely enjoy hearing them. Thank you for your patronage and have a great day! Sincerely, The Hennessy Lexus of Gwinnett Team

November 09, 2020

Julia Darley and Joe Gaunt continue to provide excellent service for my family! We have been coming for service for 18 years. We service all of our vehicles with only Hennessy More

by Adams 1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gaunt, Julia Darley
Nov 10, 2020 -

Hennessy Lexus of Gwinnett responded

Adams, Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers an excellent experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

November 02, 2020

WONDERFUL EXPERIENCE!!! All we can say is WOW! Such an outstanding dealership filled with great cars and even better associates, Nick Despo went out of his way to make sure we were well taken care of and More

by Major Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Zeller, Rich Mahoney, Nick Despo
Nov 03, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers a truly world class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

October 31, 2020

Worst experience ever dealt with Don Park was here to have nitrogen put in my tires he upsold me an alignment which I was fine with doing then 30 minutes later came came to say the technician could not More

by Kfray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Park
Apr 06, 2021 -

Hennessy Lexus of Gwinnett responded

Hello, We appreciate you letting us know about this situation as it certainly is not one that we wish any of our valued customers to have. Please contact me at your earliest convenience so that we can work together to get this situation resolved for you. I look forward to hearing from you. Sincerely, Sophia Miletello - Customer Care Hennessy Lexus of Gwinnett (770) 680-8016

October 25, 2020

I had a WONDERFUL experience here. The staff was excellent and accommodating. Very professional and willing to assist customers. I was assisted by a one Mr. Mike Harris who was AWESOME! He attended More

by Kingsmen2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Rich Mahoney
Oct 25, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, Wow, thank you for the kind words and great review for Mike and the team. We take pride in giving all of our valued customers a truly world class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

October 15, 2020

I had a great sales experience with Brandon. He listened to what I wanted, never pushy. I came with a goal and I left satisfied. Thank you! More

by mrsawatimite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Robb, Brandon So
Oct 15, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, we appreciate your kind words with Brandon! We hope to see you again soon.

October 13, 2020

I was promptly greeted when pulling into the service drive. My temp was taken and I was offered refreshments and seating in the lounge. You can tell that really care about their customers and their empl More

by Dsanders216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Darley
Oct 14, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the awesome review and taking the time to mention Julia, we'll be sure to pass along your kind comments to Julia and the rest of the team as they will definitely enjoy hearing them. Thank you for your patronage and have a great day! Sincerely, The Hennessy Lexus of Gwinnett Team

October 13, 2020

I really appreciate Brandon’s work on my car. He let me drive multiple options and worked hard to get them ready. He also helped entertain my child who was became bored after 5 mins of the process. Thanks More

by dlwoods00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon So, Sam Chun
Oct 13, 2020 -

Hennessy Lexus of Gwinnett responded

You're so welcome! We know that dealerships are not the most interesting places for small kids, so we are glad to see that Brandon did all he could to make you both comfortable. If there is anything else we can do for you, please be sure to let us know!

October 10, 2020

Brilliant and impeccable service from the team. I couldn’t be happier working with experienced and pleasant team of Keith Perkins and Rich Mahoney. You guys rocks and you have yourselves a truly sati More

by Gabriel George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mahoney, Keith Perkins
Oct 11, 2020 -

Hennessy Lexus of Gwinnett responded

Gabriel, we're happy you found our staff to be so supportive during your experience here at Hennessy Lexus of Gwinnett. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit working with Keith and Rich. If you have further needs or questions, please reach out!

October 10, 2020

Ryan was great. Told me what I needed and got me in and out in a timely fashion. Thanks. Will use them again for my service needs. More

by basilwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Oct 27, 2020 -

Hennessy Lexus of Gwinnett responded

Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with Ryan. We want every experience to be “five stars”! Thank you for taking the time to share your service experience; the team will be thrilled to hear your feedback!

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