Hennessy Lexus of Gwinnett

Destiny Williams was an excellent experience when I bought my 2020 Cadillac XT six Cadillac she knew what she was talking about guide me in the right direction was well pleased with first service thumb bought my 2020 Cadillac XT six Cadillac she knew what she was talking about guide me in the right direction was well pleased with first service thumbs up for her and her service More

Had great experience getting my car with Jeremy's help. He is reponsive and super friendly. Also, with Jeremy's help, the whole process only took me like half day to finish. Highly recommend for sure. I'll He is reponsive and super friendly. Also, with Jeremy's help, the whole process only took me like half day to finish. Highly recommend for sure. I'll be definitely consider returning in the future. More

Great selection of vehicles, customer service was exceptional. All employees were friendly & helpful . Worth the 90 minute drive to find my new car ! exceptional. All employees were friendly & helpful . Worth the 90 minute drive to find my new car ! More

Great experience trading my car for a new one. Service department and sales exceeded expectations and will definitely recommend to friends and be back for another car! Service department and sales exceeded expectations and will definitely recommend to friends and be back for another car! More

I had a great service experience as always!    My previous service technician has moved on and I was assigned to Brandon Thompson. What a delight, from the first handshake and smile upon gree    My previous service technician has moved on and I was assigned to Brandon Thompson. What a delight, from the first handshake and smile upon greeting me, I knew I would be taken care of. Brandon was very professional,  yet friendly,  efficient, knowledgeable, and thorough. He's definitely maintaining the reason I drive a hour to service my car at Hennessey.  My vehicle was cleaned well, it was in sad shape and they made it shine again, inside and out.   More

I do not recommend buying a vehicle from Hennessy Lexus of Gwinnett. They (salesman Hussein) sold me a vehicle stating it had a shocks issue ($700), but it was a transmission issue ($5k). They did not take of Gwinnett. They (salesman Hussein) sold me a vehicle stating it had a shocks issue ($700), but it was a transmission issue ($5k). They did not take responsibility for the issue. In fact, the manager, Hugh, just questioned why I would buy a big vehicle if I didn’t have a big family, which is none of his business. He also said after the fact that they discounted the vehicle a lot more in case of a bigger issue, which is very dishonest. Another manager, Rich Mohoney, never got back to me. They do not care about wasting their customer’s time and money. More

My wife and I start shopping for a new car at Hennessy Lexus of Gwinnett on Feb. 05-2024. Leave and Went to another Lexus Dealer but came back to this Hennessy Lexus of Gwinnett because of Joe Ball hospit Lexus of Gwinnett on Feb. 05-2024. Leave and Went to another Lexus Dealer but came back to this Hennessy Lexus of Gwinnett because of Joe Ball hospitality, attention and knowledge, took the time to explain TX 350 feature. Got a chance to meet Tom willing to work with me on the number to make me the new Owner of the TX 350. This is my first foreign car, been driving an American car for 48 years. Colin Barker in the Financial Department takes time to explain the paper work. Mr. Rich Mahoney was taking out of his busy time call to follow up with me about my experience at the Dealership and congrats on my purchase. Gentlemen keep up the good works. More

Branson So is the most genuine & honest person I’ve ever done business with in sales! I truly won’t trust anyone else from now on. Tom & Catherine were also extremely trustworthy. My experience was PHENOMEN done business with in sales! I truly won’t trust anyone else from now on. Tom & Catherine were also extremely trustworthy. My experience was PHENOMENAL! 10 stars! More

Thank you for taking time to explain the Lexus Tx 350 with my family, and you are great customers service. I really appreciate it, but I wasn’t satisfied with the one manager who was making me angry, nev with my family, and you are great customers service. I really appreciate it, but I wasn’t satisfied with the one manager who was making me angry, never forget that he is taking loudly to my husband and making my kids scared Don’t look down asian people, I would like to say the manager, you’re not a bossy man and you are just working for the Lexus company, so you should know that your job description and next time don’t be rude with me, be careful if next time the customers come with a kids and family. I mean manager man, I mean manager man, not you, you are already a good for customers Thank you for helping us to get new car Lexus tx350. More