Hennessy Lexus of Gwinnett

On 31-DEC-2012, I took delivery of Lexus #12. A new 2013 Lexus LS460L (Black / Parchment). This is my 9th lexus from Hennessy Lexus of Gwinnett and Mr. Joe Robb. As always, customer service was EXCELLENT Lexus LS460L (Black / Parchment). This is my 9th lexus from Hennessy Lexus of Gwinnett and Mr. Joe Robb. As always, customer service was EXCELLENT. Joe (and Julie, inventory manager) were able to find one of the most difficult color combinations, and kept me posted on the shipping progress. Delivery was PERFECT, with the assistance of Dan Dupress (technology specialist) and even helped to get my iPhone synced with my "info-tainment" system. Nice job to all ! I will be back .. More

Great experience!. From the moment my wife and I walked in to Hennessy Gwinnett we felt at home. Bob, our salesperson, was extremely professional and immediately put us at ease. He didn't just give us a gr in to Hennessy Gwinnett we felt at home. Bob, our salesperson, was extremely professional and immediately put us at ease. He didn't just give us a great price, he took his time and really cared about our needs. Buying a car has never been so easy and straightforward. Be sure to ask for Bob! More

My wife and I recently purchased our first Lexus from Hennessy through Joe Robb. As a car enthusiast, I found Joe to be quite knowledgeable about autos, particularly our Lexus. Joe was easy to work with Hennessy through Joe Robb. As a car enthusiast, I found Joe to be quite knowledgeable about autos, particularly our Lexus. Joe was easy to work with and met all our needs with competitive pricing. He is a true sales executive and Lexus automotive professional. We would definitely recommend this dealership to our family and friends. Also after the sale, Lexus Technology Specialist Dan Dupree, did a fantastic job in his vast role. More

I can't say enough wonderful things about this dealership, and Karla. For the first time in my life, buying a car was a painless experience. The quotes were fair, the pricing transparent, and th dealership, and Karla. For the first time in my life, buying a car was a painless experience. The quotes were fair, the pricing transparent, and the sale non pressured. I would recommend this dealership to anyone considering purchasing a new car! More

This dealership is wonderful! From the moment I stepped on their lot till the time I drove off the lot with my new Lexus, it was a great experience! on their lot till the time I drove off the lot with my new Lexus, it was a great experience! More

Lexus dealerships are supposed to be impressive. Hennessey Lexus of Gwinnett was no different in that regard. What impressed me infinitely more was the customer service level of Bill Perillo. He mad Hennessey Lexus of Gwinnett was no different in that regard. What impressed me infinitely more was the customer service level of Bill Perillo. He made me feel as if my pre-owned RX 350 purchase was just as important as someone buying a brand new Lexus. I went on a test drive with Bill after work the night prior to my purchase where he gave me the ins and outs of the vehicle. The following afternoon I came in to close the deal. Bill was supposed to leave for the day at 4:00 PM. As my bank was crosstown and would have to go there to pick up the dealer check. Bill waited until I went and came back (in rush hour traffic). After I completed filling out all the paperwork, closing out with the sales manager and purchasing additional protections, Bill still took the time to go through the workings of the vehicle with me before I left. It was 8:15 PM by the time we were done. The dealership had closed already. I truly appreciated his level of dedication. Bill is extremely competent about all aspects of purchase. From his knowledge of the vehicles, to trades, to the handling of insurance, to the financials; he was on top of it all. Everything being done with a friendly and courteous demeanor. Let's face it, the majority of us feel like we're going into battle when buying a vehicle. Bill made the process pretty much painless. I would recommend Hennessy Lexus of Gwinnett and more so the skills of Bill Perillo to provide you with a desirable vehicle purchase experience. More

Outstanding service and product across the board. Karla was very knowledgeable and professional. She gave us all the information we needed about the hybrid option packages available and the prices on thos was very knowledgeable and professional. She gave us all the information we needed about the hybrid option packages available and the prices on those packages. More

Frank was extremely knowledgeable and helpful in my interest in a Lexus 350C convertible. I originally came to the dealership looking at.a 2010 Lexus 350C used vehicle with less than 9000 miles. He w interest in a Lexus 350C convertible. I originally came to the dealership looking at.a 2010 Lexus 350C used vehicle with less than 9000 miles. He was very patient with me as I compared this car vs. A new one. We decided on the new 2012 model and I couldn't be any happier with the vehicle, Frank and Hennessy Lexus of Gwinnett. I will Regina buy another vehicle from Frank and strongly recommend him to my family and friends. More

Karla Jones at Hennessy Lexus of Gwinnett did a great job of finding the right new Lexus for me at the right price. This dealership honored the Consumer Reports savings certificate discount, gave me a good p of finding the right new Lexus for me at the right price. This dealership honored the Consumer Reports savings certificate discount, gave me a good price on my trade-in, and made my car shopping unbelievably simple, pleasant and efficient. Karla was especially sensitive to my needs and aware of my comfort level in every way. More

These guys are the gold standard for dealership service. We have had several occasions for returning for routine service. Every experience was outstanding. You will not find a better service department anyw We have had several occasions for returning for routine service. Every experience was outstanding. You will not find a better service department anywhere. More