Hennessy Lexus of Gwinnett

Karla was great to work with, competitive with pricing, and very knowledgable about all features of the RX350, electronics and mechanical. She provided great tips regarding the myriad of settings availabl and very knowledgable about all features of the RX350, electronics and mechanical. She provided great tips regarding the myriad of settings available on the car. More

I purchased a new LS460 and worked with Frank Mullen. He was professional, knowledgable, and followed up on my needs. I do recommend this dealership and Frank. It was a easy and smooth experience - with a was professional, knowledgable, and followed up on my needs. I do recommend this dealership and Frank. It was a easy and smooth experience - with a fair price. More

We had a terrific experience with Mr. Mullin and Hennessey Lexus. Frank was extremely competitive and bypasses all the typical BS you get in buying a car. He knows his product very well and unders Hennessey Lexus. Frank was extremely competitive and bypasses all the typical BS you get in buying a car. He knows his product very well and understands that you are a consummate shopper and need a great deal. He was really helpful and patient - didn't bug us at all. He did a super job prepping the car and instructing us on operation of most of the salient features. More

We had a great experience with Mr. Mullin and Gwinnett Lexus dealership. Mr. Mullin has been really helpful. He is very patient. He is willing to work with our needs which is very important to all custome Lexus dealership. Mr. Mullin has been really helpful. He is very patient. He is willing to work with our needs which is very important to all customers. More

My wife and I have been loyal Lexus owners and Karla Jones assured that will continue. She inititiated the contact and within a week had us in a great new Lexus of our choice at a fair price. Her atti Jones assured that will continue. She inititiated the contact and within a week had us in a great new Lexus of our choice at a fair price. Her attitude and professionalism are outstanding. More

Karla Jones was spectacular from my first interaction with her until I signed the paperwork on my new car. Karla challenged my preconceived notion about car sales consultants. She was kind, courteous, with her until I signed the paperwork on my new car. Karla challenged my preconceived notion about car sales consultants. She was kind, courteous, genuine, and honest. She earned my trust and respect from our first conversation. Not only did she help me narrow down my decision criteria, but she also gave me space to make the decision that best suited myself and my family. Beyond making the sale, Karla genuinely cares about her customers, follows up to ensure that they are satisfied, and works toward a long-term relationship. This car buying experience has been the most pleasant, by far, and I would highly recommend the folks at Hennessy Lexus of Gwinnett to anyone interested in a Lexus. Part of what made the car buying so satisfying was the collaborative culture at the dealership. I visited a number of dealerships in the Atlanta area and felt a palpable sense of competition and pressure among the sales consultants. At Gwinnett, however, I observed sales consultants sharing smiles, engaging in friendly exchanges with each other, and deferring to each other out of respect, authentic relationships, and a strong desire to deliver an outstanding customer experience. An example of the outstanding atmosphere I experienced was when I visited the dealership to test drive a vehicle. Karla had gone home for the evening, so Michael Hibbert kindly demonstrated the vehicle to me and organized an outstanding test drive. He selflessly shared his time and invested in relationship with me even though he stood little to gain. The type of collaborative interaction that characterized the partnership between Karla and Michael is one example of what made the car buying experience at the Gwinnett dealership so special. I have been extremely satisfied with my car, the purchase price, and the overall experience in buying the vehicle. Hands down, I would choose to purchase another vehicle at Hennessy Lexus of Gwinnett. It is a special place that values it employees, its customers, and its culture. More

The reason i would recmmend hennessy lexus is the people. The reason i would recmmend hennessy lexus is the people. Every person we spoke with was friendly, helpful, informed and ready to do whatever it took The reason i would recmmend hennessy lexus is the people. Every person we spoke with was friendly, helpful, informed and ready to do whatever it took to satify our needs.Frank the salesman and Dan the tech guy were great. thanks for a great time. More

I am a (3 times)returning customer of Hennessy Lexus of Gwinnett and all I can say is that it is a real pleasure to buy a car at this place. I have worked with Frank Mullin and each time he went above and Gwinnett and all I can say is that it is a real pleasure to buy a car at this place. I have worked with Frank Mullin and each time he went above and beyond to ensure I was a satisfied customer! I would recommend Hennessy Lexus of Gwinnett to anyone who wants to have a great car buying experience. Thank you Frank!! More

I spent a lot of time looking for the right vehicle. As soon as I drove the RX 350 I was sold. I live in an area where there is little to no negotiation on a vehicle. Frank answered my inquiry quickly ( soon as I drove the RX 350 I was sold. I live in an area where there is little to no negotiation on a vehicle. Frank answered my inquiry quickly (not an automated response, even though it was his day off), and over the course of several days ( and a LOT ) of correspondence I finally made my purchase. He was kind, considerate, knowledgeable and made me feel good about my decision. The whole process was fairly stress free and the pick up was pretty easy. He gave a pretty thorough "all about your car" lesson before we left the dealership as well, which I really appreciated. I would purchase another car from Frank and this dealership again. ! Thanks. More

I just purchased a new Lexus RX350 and had a wonderful purchase experience dealing with Frank Mullin. It was one of the best so far. I loved the way Frank made sure everything was ready by the time we wer purchase experience dealing with Frank Mullin. It was one of the best so far. I loved the way Frank made sure everything was ready by the time we were there at the dealership. It was also the shortest time ever in any dealership. No high pressure sales talk, no junk fees. Frank sent the numbers before I left the house, so I had enough time to make sure everything was in order. I spent approx 30mins going through the formalities to get my car. The rest of the time time was spent on learning how to use all the car features (which, btw was very detailed and pleasant). Frank gave me an awesome price as well. Great experience. More