Hennessy Lexus of Gwinnett

Frank Mullin was a pleasure to deal with; he was in contact either by phone or email several times, often after hours, answering a lot of our questions before we arrived at the dealership. He took extr contact either by phone or email several times, often after hours, answering a lot of our questions before we arrived at the dealership. He took extra time thoroughly going over all the RX 350 features and set-ups after purchase. On our 2.5 hr drive home from the dealership, Frank called to see how we liked the handling and ride of the RX350. Would highly recommend Frank to our friends and anyone looking for a lexus. More

We have been a member of the Hennessey Lexus Family since our first purchase there in 2005. When I began to contemplate the purchase of an AWD, I called Frank Mullin and after discussing my needs, he locate our first purchase there in 2005. When I began to contemplate the purchase of an AWD, I called Frank Mullin and after discussing my needs, he located the perfect 350RX. The service he provided in finding the vehicle, preparing the necessary paperwork ahead of time (with Brian Westbrook), and educating me on all the vehicle features was excellent. I know that Lloyd Leggette will continue to provide the same high level of vehicle servicing on my RX as he has on our other two Lexuses. More

Frank Mullin was very professional and very thoughful throughout our car buying experience. He answered all our questions, spent time explaining and demonstrating all the features of our RX450h. We have throughout our car buying experience. He answered all our questions, spent time explaining and demonstrating all the features of our RX450h. We have purchased well over 12 cars from various dealers and this was by far the best experience we have had. We would HIGHLY recommend this dealership, and particularly Frank, to anyone in the market for a Lexus. We came away with the conviction that Frank's focus was not just on making a sale, but on building a trusting long-term relationship with his customers including us. You expect professionalism from a high-end dealership such as Lexus, but this was above and beyond...and refreshing. More

I recently bought a car from Mike Harris at Hennessy Lexus of Gwinnett. He was great to work with - not pushy, patient and knowledgeable. I spent 3 days looking at cars with him and in between visits, Lexus of Gwinnett. He was great to work with - not pushy, patient and knowledgeable. I spent 3 days looking at cars with him and in between visits, went to another dealership. They were pushy, rude and even lied about a car. I'm glad I went back to Mike and he had the car I wanted. I would highly recommend Mike and everyone else at the dealership. More

Frank was very professional in our dealings and he found us the right car at the right price. During the delivery process, he took his time to explain all of the car's options and features and it was very us the right car at the right price. During the delivery process, he took his time to explain all of the car's options and features and it was very helpful to us. I would recommend Frank to anyone who is in the market for a new or used car. More

Frank Mullin was outstanding from the time I spoke with him on the phone until I left your dealership. We came late in the afternoon, but Frank was adamant about showing how features worked on the truck - him on the phone until I left your dealership. We came late in the afternoon, but Frank was adamant about showing how features worked on the truck - after closing. He gave us service and car fax reports on the vehicle we purchased. He definitely went above and beyond customer service. He is still following up through emails and delivering on agreements we made during the transaction. I would definitely recommend Frank and the Hennessy dealership to anyone purchasing a Lexus. The experience we had from walking in the door with the receptionist to signing paperwork was outstanding. I have never signed paperwork for a vehicle in less than 20 minutes!! Frank even advised that the tag would be mailed to us - WOW!! I am rating Frank's service as EXCELLENT!! More

It was a pleasure working with Frank Mullin, Karla Jones, and David Carr. They were very professional and rather helpful. They went above and beyond to provide excellent customer service. and David Carr. They were very professional and rather helpful. They went above and beyond to provide excellent customer service. More

This dealership has class. They showed excellence in all areas of the sale. We located a vehicle at their dealership from out of state, contacted our salesman, and had an entire deal worked out before we ev areas of the sale. We located a vehicle at their dealership from out of state, contacted our salesman, and had an entire deal worked out before we even made the 2 hour plus drive. When we arrived the car was clean, had our name on it, and was parked out front. The paper work was all in order upon arrival all we had to do was test drive, trade keys, and sign. It was by far the most seamless vehicle purchase of our lives. They worked with us on trade allowance, price, financing, and options. They showed extreme hospitality even offering refreshments while we were there. Bill, our sales man, was kind, courteous, and respectful. Brian our financing agent was polite, patient, and honest. These folks worked together to get us the best deal they could. They were extremely cooperative even with our two year old son playing in the office. Even with Lexus being known for its high class luxury cars and wealthy cliental they displayed to us the same treatment as any other customer even with us purchasing a used, off brand vehicle. They really rolled out the red carpet. Before we left they took time to detail the car one last time. These folks made it easy to buy from them and we would definitely purchase from them again. They took great care of their customers and being from out of state didn't seem to make a difference at all. More

I had an enjoyable experience from the time I walked through the door at Hennessy Lexus-Gwinnett. The purchase of my Lexus ES 350 was a smooth and easy process. The service was exemplary from my sales p through the door at Hennessy Lexus-Gwinnett. The purchase of my Lexus ES 350 was a smooth and easy process. The service was exemplary from my sales purchase with Frank to the finance manager. Although Frank was heading a big on-site event at Lexus that day, he still ensured I received the service I needed. Karla Jones took me on my test drive and Mike Harris also help with answering any questions I had as well. At no time did they make me feel like I was just 'Frank's' customer. I felt as though they appreciated my business and by the end of the process I felt like I was part of their 'Lexus' family. They make a great team at Hennessy Lexus-Gwinnett and for that reason I will be driving 40 minutes to Gwinnett to bring my Lexus to Hennessy Lexus-Gwinnett for service. More

We recently had a wonderful car buying experience at Hennessy Lexus of Gwinnett with Frank Mullin, the pre-owned Internet Sales Manager. It was a delight to have someone more interested in your needs r Hennessy Lexus of Gwinnett with Frank Mullin, the pre-owned Internet Sales Manager. It was a delight to have someone more interested in your needs rather than your wallet. He was very professional and low key which is highly unusual in the car sales market. He never made a promise he could not keep and always went out of his way to satisfy the customer, which rarely happens anymore. We are very pleased with our car and it was a pleasure to deal with Frank Mullin! We will certainly return to Hennessy Lexus of Gwinnett and Frank Mullin for any cars that we might need in the future. Frank, thanks again for making our car buying experience awesome! More