Hennessy Lexus of Gwinnett

SERVICE DEPT- Exceptional professionals who exude the kind of service that is greatly appreciated. Always pleasant and do a fantastic job on our cars. Work is always done correctly and in a timely fashio kind of service that is greatly appreciated. Always pleasant and do a fantastic job on our cars. Work is always done correctly and in a timely fashion. An asset to LEXUS. SALES DEPT - Great customer service. Well knowledged about vehicles and willing to spend as much time as possible when making a purchasing decision. Ever since we have taken our vehicles to LEXUS of Gwinnett, our vehicle problems and issues have diminished. We tried other locations in the past and was very unsatisfied with the reception and the service. More

Hello, There might not be enough space for me to write Hello, There might not be enough space for me to write all the positive comments about the staff at Hennessy Lexus of Gwinnett. Frank Mullin is my Hello, There might not be enough space for me to write all the positive comments about the staff at Hennessy Lexus of Gwinnett. Frank Mullin is my sales contact and my finance manager is Brian Westbrook. My family and I have bought multiple cars from your dealership, driving past pretty much every other Lexus dealership in Atlanta to drive to Gwinnett to buy our cars and get them serviced. The drive is well worth it. Frank is honest and extremely personable and gets answers fast. If he doesn't have the answer he will tell you and get it for you. I am going to write in regards to my wife's RX 400h (he sold my mother a HS 250h she is in love with) which she loves. We kind of lucked out in finding the vehicle we wanted and they cleaned it, serviced it, got us great financing though LFS and Brian and offered a great price. While its had some recalls its been perfectly reliable for us. Frank took great care of my wife explaining all the features since this was her first Lexus. Frank is always accessible to this day in regards to questions about her RX. She was beyond pleased and always remarks how nice her experience was. It was so incredible, Frank sold one of her best friends and bridesmaids a black RX 400h a couple of months later and they are extremely pleased with Frank. I've sent Frank multiple referrals and many buy and some don't and they all come away happy with how Frank dealt with them. Brian Westbrook is a no nonsense yet funny guy that is up front and honest and works hard to get us the best rate as well as educate on what to do to get the best rate. Brian has also always been accessible to my family and I in regards to questions in regards to financing. I always recommend to my referrals to speak to Brian if they are searching for financing options. Brian makes you feel at ease and he goes over all the documents. He also is not offended if you take your time to read every word in the contract. We has sold us lo-jack and other upgraded warranties and we feel confident with those additions. I cannot say enough about Frank, Brian and the team at Hennessy Lexus of Gwinnett. They have a tremendous reputation within the Lexus circle on SELOC and Clublexus and many members even drive out of state to buy and get service there. Please give them a recommendation, raise and tell other Lexus dealers this is how you treat people (as I've been to dealerships in multiple states and some are horrid). Thanks and will buy again! Mike Forsythe Co-founder South Eastern Lexus Owners Club (www.seloc.net) Editor Club Lexus (www.clublexus.com) More

Frank was very helpful and knowledgable. He even drove my old car from Chattanooga to Atlanta for me to my parent's house. I would certainly refer friends and families back. my old car from Chattanooga to Atlanta for me to my parent's house. I would certainly refer friends and families back. More

This is my third Lexus in 4 years I've bought from this dealer, specifically Frank Mullin. Frank is the reason I keep coming back to this dealer and wouldn't think of going anywhere. He always goes above dealer, specifically Frank Mullin. Frank is the reason I keep coming back to this dealer and wouldn't think of going anywhere. He always goes above and beyond what is required or even expected in working with a car dealership. I would highly recommend this dealer and more importantly, highly recommend working with Frank Mullin. More

I originally started this process with a service call and decided to inquire about trading my car. I dealt with Frank Mullins after requesting some information online. He responded very quickly and took all decided to inquire about trading my car. I dealt with Frank Mullins after requesting some information online. He responded very quickly and took all the time needed to assist me with my prurchase. This is my first used car purchase as I have always bought new. Frank has worked very hard to make sure my experience is as positive as my last two purchases from Lexus. I previously bought from a dealership in SC and have always been very pleased. However, now that I am living in Atlanta I figured I would give Hennessey the oppportunity to sell me my third. I must say with the help of both Frank Mullins and Tim I expect I will be buying my next one in a couple of years from Frank! More

First of all, I want to say thank you to Seon Kim who worked for me. He tried to solve and answer every my question. This dealership was nice building and had nice stuff. While the work, I enjoyed this n worked for me. He tried to solve and answer every my question. This dealership was nice building and had nice stuff. While the work, I enjoyed this nice building and took some snack and drink. Also, they were always smile and give me comfortable environment. The mist important thing is they give me reasonable price and good advise. I honestly and strongly recommend this dealership to everybody who has plan to buy Lexus. More

Great Price. Great customer service. An overall outstanding experience. Frank did a great job. He did not waste my time and provided with the best deal out of all the dealerships that I shopped outstanding experience. Frank did a great job. He did not waste my time and provided with the best deal out of all the dealerships that I shopped at. More

Thanks to Bill Perillo and his extensive knowlege of purchasing a pre-owned lexus made our car buying at ease. Bill was very professional and easy to work with. I have been extremely happy with my pre purchasing a pre-owned lexus made our car buying at ease. Bill was very professional and easy to work with. I have been extremely happy with my pre-owned lexus and Bill made the entire car-buying experience a pleasure for me and my family. Thanks again Bill! More

We traveled from Charlotte, NC to purchase a new IS 250 from Hennessy because Frank Mullin went out of his way to get us the car I wanted when our local dealer did not. He was helpful for all the days bef from Hennessy because Frank Mullin went out of his way to get us the car I wanted when our local dealer did not. He was helpful for all the days before we went to get the car, keeping us informed of all the paperwork we would need & being willing to make us happy with everything. If we ever purchase another Lexus, I would make the trip again. Overall, we had a very satisfying experience with this car purchase, something you cannot always say when buying a car. More

As a local business owner, I am always looking for ways to improve the level of service that I and my staff can provide to our clients, and am consistently impressed by Hennessy Lexus of Gwinnett as an exa to improve the level of service that I and my staff can provide to our clients, and am consistently impressed by Hennessy Lexus of Gwinnett as an example of a business that does the right thing in the right way. I have bought three cars from Hennessy Lexus of Gwinnett over the past seven years and would recommend this dealership without hesitation to anyone looking for exceptional customer service and a dealership that seeks not only to provide a fair and transparent buying experience to their customers, but that also works to foster a long-term relationship with each client based on integrity and respect both during the sales experience and beyond. Most recently, my wife and I purchased a pre-owned GS430 from Hennessy Lexus of Gwinnett through Frank Mullin of their Internet Sales Department. In making our most recent purchase with Hennessy Lexus of Gwinnett, we were extremly impressed with the knowledgeable, patient and thorough manner in which Frank made the buying process a win-win situation for all concerned. My dealings with Frank during our most recent purchase was totally consistent with all of our prior dealings with Hennessy Lexus of Gwinnett and their non-adversarial approach which is completely opposite to the the negative experiences I have had in years past when dealing with some other traditional car dealerships. Over the past seven years, my dealings with Hennessy Lexus of Gwinnett and their employees, from my most recent work with Frank Mullin to my dealings in the past with other employees there (including sales, management, finance, service and technical personnel) have always resulted in a consistent and overwhelmingly positive experience and for these reasons, I would recommend Hennessy Lexus of Gwinnett to anyone considering purchase of either a new of pre-owned Lexus. More