Hennessy Lexus of Gwinnett

I originally started this process with a service call and decided to inquire about trading my car. I dealt with Frank Mullins after requesting some information online. He responded very quickly and took all decided to inquire about trading my car. I dealt with Frank Mullins after requesting some information online. He responded very quickly and took all the time needed to assist me with my prurchase. This is my first used car purchase as I have always bought new. Frank has worked very hard to make sure my experience is as positive as my last two purchases from Lexus. I previously bought from a dealership in SC and have always been very pleased. However, now that I am living in Atlanta I figured I would give Hennessey the oppportunity to sell me my third. I must say with the help of both Frank Mullins and Tim I expect I will be buying my next one in a couple of years from Frank! More

First of all, I want to say thank you to Seon Kim who worked for me. He tried to solve and answer every my question. This dealership was nice building and had nice stuff. While the work, I enjoyed this n worked for me. He tried to solve and answer every my question. This dealership was nice building and had nice stuff. While the work, I enjoyed this nice building and took some snack and drink. Also, they were always smile and give me comfortable environment. The mist important thing is they give me reasonable price and good advise. I honestly and strongly recommend this dealership to everybody who has plan to buy Lexus. More

Great Price. Great customer service. An overall outstanding experience. Frank did a great job. He did not waste my time and provided with the best deal out of all the dealerships that I shopped outstanding experience. Frank did a great job. He did not waste my time and provided with the best deal out of all the dealerships that I shopped at. More

Thanks to Bill Perillo and his extensive knowlege of purchasing a pre-owned lexus made our car buying at ease. Bill was very professional and easy to work with. I have been extremely happy with my pre purchasing a pre-owned lexus made our car buying at ease. Bill was very professional and easy to work with. I have been extremely happy with my pre-owned lexus and Bill made the entire car-buying experience a pleasure for me and my family. Thanks again Bill! More

We traveled from Charlotte, NC to purchase a new IS 250 from Hennessy because Frank Mullin went out of his way to get us the car I wanted when our local dealer did not. He was helpful for all the days bef from Hennessy because Frank Mullin went out of his way to get us the car I wanted when our local dealer did not. He was helpful for all the days before we went to get the car, keeping us informed of all the paperwork we would need & being willing to make us happy with everything. If we ever purchase another Lexus, I would make the trip again. Overall, we had a very satisfying experience with this car purchase, something you cannot always say when buying a car. More

As a local business owner, I am always looking for ways to improve the level of service that I and my staff can provide to our clients, and am consistently impressed by Hennessy Lexus of Gwinnett as an exa to improve the level of service that I and my staff can provide to our clients, and am consistently impressed by Hennessy Lexus of Gwinnett as an example of a business that does the right thing in the right way. I have bought three cars from Hennessy Lexus of Gwinnett over the past seven years and would recommend this dealership without hesitation to anyone looking for exceptional customer service and a dealership that seeks not only to provide a fair and transparent buying experience to their customers, but that also works to foster a long-term relationship with each client based on integrity and respect both during the sales experience and beyond. Most recently, my wife and I purchased a pre-owned GS430 from Hennessy Lexus of Gwinnett through Frank Mullin of their Internet Sales Department. In making our most recent purchase with Hennessy Lexus of Gwinnett, we were extremly impressed with the knowledgeable, patient and thorough manner in which Frank made the buying process a win-win situation for all concerned. My dealings with Frank during our most recent purchase was totally consistent with all of our prior dealings with Hennessy Lexus of Gwinnett and their non-adversarial approach which is completely opposite to the the negative experiences I have had in years past when dealing with some other traditional car dealerships. Over the past seven years, my dealings with Hennessy Lexus of Gwinnett and their employees, from my most recent work with Frank Mullin to my dealings in the past with other employees there (including sales, management, finance, service and technical personnel) have always resulted in a consistent and overwhelmingly positive experience and for these reasons, I would recommend Hennessy Lexus of Gwinnett to anyone considering purchase of either a new of pre-owned Lexus. More

I'm not one that welcomes the whole car buying experience. But this go around, it was total opposite of past experiences. I actually arrived at the dealership about 10 minutes before closing. But experience. But this go around, it was total opposite of past experiences. I actually arrived at the dealership about 10 minutes before closing. But Frank still greeted me with a smile and was willing to allow me to go out for a test drive. Because of the time, the buying process continued the following day. Although Mr. Mullin was scheduled off the next day, he made arrangements for Carla to assist me and he was available by telephone as well. Carla picked up where Frank and I left off the day before. Service with a smile from start to finish. First time I have every gone from test drive to closing the deal in a matter of 3 hours. As a consultant, my time literally is money. Thanks to Frank, Carla, and the staff for making my buying a experience one that was Quick and Pleasant. Keep up the good work. More

Warren and has been a pleasure to do business with for the last four cars I have owned. Warren and his team will work with you to get the car you want and then work with you to provide the best deal poss the last four cars I have owned. Warren and his team will work with you to get the car you want and then work with you to provide the best deal possible. After the deal is complete Brian will work with you to complete the paper work, and provide the up most service during this part of the deal. When all of that is complete the back office or the service area is one of the most complete, honest, and friendly service departments I have every had the pleasure of working with especially Kent Owens. I have dealt with many dealers in the Atlanta area and I have bought over 10 cars in this area, and this dealership in my opinion is at the top of my list. More

Third Lexus purchased from Frank in past 12 months. He deserves my loyalty and respect. Car purchases are always interesting on many fronts; but Frank is always such a pleasure to work with. I will cont deserves my loyalty and respect. Car purchases are always interesting on many fronts; but Frank is always such a pleasure to work with. I will continue to support this dealership with my future business!! As an owner of a small business, I understand the value of outstanding employees. Terral King MD More

I've bought many cars over the years, and my experience at Hennessy Lexus was by far the best. Not only was the vehicle in showroom condition, but the service was exemplary. Other dealerships let you sit at Hennessy Lexus was by far the best. Not only was the vehicle in showroom condition, but the service was exemplary. Other dealerships let you sit and wait for hours waiting for the back and forth during negotiations with some 'manager' whom you never see, and then waiting to get into finance. It's typically an extremely painful process. The staff at Hennessy Lexus from the salesperson to the finance manager to the customer service representative to the receptionist made me feel as though they truly appreciated my business and wanted me to be there. Not only did I receive the best vehicle at an unbelievable value, but I was treated like I was in 'First Class' the entire time, from initial emails to phone calls, and until I drive off the lot. Even afterwards, I've received several calls to make sure that I was satisfied. I am, and will look to Hennessy Lexus when I am in need of my next vehicle. More