Hennessy Lexus of Gwinnett

I visited Alondra today at the dealership and from the get go she had this unflattering attitude towards me. I asked about seeing a few other models and her response was "You're here to see this car, hold get go she had this unflattering attitude towards me. I asked about seeing a few other models and her response was "You're here to see this car, hold on, we'll get to the others later" Just an overall unpleasant experience with her. Would never want her as my salesperson. More

Great sales rep Keith, but Disappointed with paperwork wait on day of picking car up with financial department. wait on day of picking car up with financial department. More

Thanks Max for the many years you served as my Service Specialist. Each visit was pleasant, thorough and professional. Though sad to learn of your new position, I am happy for you as you will be an outsta Specialist. Each visit was pleasant, thorough and professional. Though sad to learn of your new position, I am happy for you as you will be an outstanding salesman. Your excellent interpersonal skills will continue to take you far. See you in a year or two, when I purchase my next Lexus! More

The assigned maintenance manager was knowledgeable, courteous and fully understood my needs. I will return courteous and fully understood my needs. I will return More

Awesome sales person. He listens attentively to your needs and wants and he does his best in honoring your request. Nice personality with great customer service. His custo He listens attentively to your needs and wants and he does his best in honoring your request. Nice personality with great customer service. His customers are his number one priority!! Thanks again Daniel for the purchase of my second car!! You will always be my go to guy in the near future…. More

It was my first time buying a car by myself so i didn’t know what to expect .The staff is highly professional and welcoming. it was a smooth transaction and i am very happy with my purchase. know what to expect .The staff is highly professional and welcoming. it was a smooth transaction and i am very happy with my purchase. More

Brian “Bad Service” Kim would not open door for my wife on a cold day for the test drive, he was in the vehicle first. Bad customer service. He was on his phone during the test drive, then he actually too on a cold day for the test drive, he was in the vehicle first. Bad customer service. He was on his phone during the test drive, then he actually took a call. Bad customer service. The dealership itself was phenomenal the trade value for the 19 Lexus was great, they didn’t have a car available, like other car manufactures right now which is understandable but I don’t understand why certified sales rep at a quality Lexus dealership would have a clown like that representing them. Drek- More

Awesome experience in purchasing my 2021 Lexus RX350 vehicle. The salesmen and finance area were so helpful. Great time to buy a Lexus vehicle. The salesmen and finance area were so helpful. Great time to buy a Lexus More

Fantastic Dealership. Great Employees and staff I like them they make it fun to buy a new car Great Employees and staff I like them they make it fun to buy a new car More

I have been using Lexus since my 2017 and every service is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of my wonderful services advisor Max Kim. He is hones and accommodating and always gives me a thorough explanation of what is required & preventative. I have made the error twice of using two other dealerships for an oil change in a pinch but quickly learned that the service a Hennessy Lexus of Gwinnett is unmatched an incomparable. I would love to have a new car but they keep mine in such excellent shape. Whenever I do decide to purchase again it will be from here, a dealer that stands behind their work, the staff and is always loyal to loyal customers!!! More