
Hennessy Lexus of Gwinnett
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 910 reviews
I recommend Hennessey Lexus of Gwinnett a THOUSAND times over any other dealership. I bought a Lexus ES 350 in June 2010. Frank Mullin worked hard to ensure that I got the car that I wanted at a price wit over any other dealership. I bought a Lexus ES 350 in June 2010. Frank Mullin worked hard to ensure that I got the car that I wanted at a price within my budget. The most remarkable part of my experience is that Frank's customer service did not end once he sold me the car. Frank gives me a call every now and then to see if there are any issues with the car or if there is anything that he can help me with. I call Frank with questions such as: (a) what are the best tires for my car? and (b) where can I fix a rock chip in my windshield? Frank is always responsive and extremely helpful. Frank is much more than a car salesman - he has become a friend. And from talking with other people that Frank has sold cars to, my experience is not unique. If you want a good deal and great customer service, go to Hennessey Lexus of Gwinnett and ask for Frank Mullin. Believe me - you won't regret it. More
Since I started the purchase process for my wife's car Frank has been a great help.. he was always available to answer any questions, follow up etc. My wife loves her car, i believe we have the best exper Frank has been a great help.. he was always available to answer any questions, follow up etc. My wife loves her car, i believe we have the best experience in the total process.. even after the sell (almost 5 month after) Frank answers our questions immediately, email..return calls. More
The Sale process for my new Lexus was outstanding,I completed all the negotiations on line and the entire closing process took less than 45 minutes. Brian Gust and the rest of the Hennessey Team are ou completed all the negotiations on line and the entire closing process took less than 45 minutes. Brian Gust and the rest of the Hennessey Team are outstanding. I would reccomend them to anyone looking for a new Lexus. More
Karla Jones was an exceptional person to work with when I purchased my car. She was very personable, knowledgeable, and very sensitive to my needs as a consumer. I have since highly recommended her to friend purchased my car. She was very personable, knowledgeable, and very sensitive to my needs as a consumer. I have since highly recommended her to friends of mine who are in the market for a new vehicle. More
I had searched several dealerships in an effort to trade a vehicle in which I was upside down. I met Karla and discussed my situation. She invited me to the dealership and said that she would do everythin a vehicle in which I was upside down. I met Karla and discussed my situation. She invited me to the dealership and said that she would do everything possible to put me in the car I desired. Upon arrival, she greeted me with a smile and we began the search. The entire dealership was attentive to my needs and put me in the perfect car while keeping my payment within reason. I would recommend Karla to anyone who wants a great deal on a great car without all of the sales gimmicks. More
Outstanding service throughout. The Lexus team at Gwinnett is 100% customer focused from start to finish without an ounce of sales pressure. I have not dealt with maintenance services yet but if it's Gwinnett is 100% customer focused from start to finish without an ounce of sales pressure. I have not dealt with maintenance services yet but if it's anything like the sales team, it will be a strong incentive for repeat business. These folks provide a luxury service to match a luxury product. More
Frank is AWESOME to deal with, as I depend on doing things on the go via email and texting and with that it makes my car shopping experience the best. I will personally NOT buy from anyone except Fran things on the go via email and texting and with that it makes my car shopping experience the best. I will personally NOT buy from anyone except Frank, whether a Lexus or any other brand. He has proved to me over the years and several purchases to be trustworthy and forthcoming with good advice, as you don't find that very often these days. I would highly recommend Frank Mullin to anyone looking to make a purchase, as he will take good care of you. More
I will always purchase my automobiles from this person and dealer - When they tell you something you can take that to the bank. Karla Jones goes the extra mile when selling you a car - we had a chrome ta and dealer - When they tell you something you can take that to the bank. Karla Jones goes the extra mile when selling you a car - we had a chrome tail pipe extension on the car trading in and she got a new one to put on my new car - she paid for this out of her own pocket. This is just one reason why I will deal only with Karla Jones. Dealerships come and go but the sales people make it work. More
Frank Mullin and Brian were both very helpful in getting me the exact car I wanted. The process went very smoothly and everything was explained to me to my satisfaction. I appreciate their attention to ev me the exact car I wanted. The process went very smoothly and everything was explained to me to my satisfaction. I appreciate their attention to every detail to ensure i was completely satisfied. Furthermore, the worked for me as the customer rather than for themselves. The experience was a pleasurable one and I will definitely recommend them to my a family, friends, and associates. It goes without saying that I will be returning to Hennessy to purchase my next vehicle. More
I have bought 4 new Lexus vehicles and one used Jeep from Hennessey Lexus Gwinnett. I have all my Lexus vehicles serviced with Hennessey Lexus of Gwinnett as well - with high satisfaction. I will only deal Hennessey Lexus Gwinnett. I have all my Lexus vehicles serviced with Hennessey Lexus of Gwinnett as well - with high satisfaction. I will only deal with Frank Mullen when buying a Lexus. He knows me well and never pushes me out of my comfort zone or price point. He also knows that I am an educated buyer who wants the most quality for my money. He negotiates with his management with my best interests inmind and will run numbers until I am satisfied. Frank is direct and professional - I appreciate this very much since it saves me time and shows me respect. He knows that I am also a patient buyer so he provides me data and time. This is again appreciated. More