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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,201 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,201 reviews

August 29, 2012

Went to the dealership knowing the exact vehicle from web site, so all we had to work on was price. Charles B. was very accomadating to our price and payment needs. After the price was set we met with Marlen More

by jwa73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles B, Marlene, Jeff B.
August 29, 2012

I went to Henry Brown GMC Buick with a 2009 Suzuki Grand Vitara as a trade in looking for a pickup truck. The trade-in was a bit upside down from my previous deal in Texas 3 years ago. Kevin got me in the r More

by jeff.leybourn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Haeberle
August 16, 2012

My family and I were looking for a used Yukon denali, we were specific on what we wanted, white, silver, or black, sunroof was must as well as an entertainment package. Though the vehicle wasn't on the fron More

by Afamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan
August 15, 2012

Our 2nd purchase w/Kevin at Henry Brown. Extremely courteous, professional and freindly group of individuals to work with....starting with Keven, service dept, parts dept and finance. Knowledgeable ab More

by jtsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
August 10, 2012

Charlie B was great. He helped me get a great price for my trade in and in exchange a nice used SUV. The rate and terms for financing ended up where I needed them. Worked out well. More

by bsilverberg
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie B
August 09, 2012

The experience I had at this dealership was amazing! My wife and I arrive on a Monday night right before closing time, so honestly I wasn't expecting much. I met up with a sales associate named Gibby and More

by Reno Montoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles B and Gibby
August 08, 2012

I went there looking for the best price on a new GMC Acadia Charles was patient and knowledgable. He explained the different trim levels and equipment. He let me take an extensive test drive to make sur More

by julietgilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles B
August 08, 2012

I had the pleasure of meeting Charlie Bournazos from Henry Brown GMC while looking to purchase a new vehicle in July 2012. Charlie was one of many sales people from a variety of auto dealers I met with More

by havnfntoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Bournazes
August 08, 2012

I have not purchased a vehicle in 12 years-and working with Aaron and Jordan(the new guy)was THE BEST customer service experience I have had ever! I work retail and these two will be highly recommended to More

by swindy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aaron ray
August 01, 2012

Aaron was great. Getting a decent trade in price was frustrating. Almost left before they gave me a good trade in. Overall, good experience and awesome Denali. More

by Gwully
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron ray