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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,249 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,249 reviews

March 18, 2014

This is the third vehicle purchased from Henry Brown and as always a pleasant experience. Both Tim Bryant and Marlene Vairo were knowledgeable, professional and helpful. We have referred many customers to More

by buick1st
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bryant and Marlene Vairo
Sep 01, 2015 -

Henry Brown Buick GMC responded

Dear John and Margaret, My entire team and I are delighted that you enjoyed your sales visit. I really appreciate knowing that you recognize the devotion everyone puts into constantly caring for our customers, we work very hard to provide a friendly, professional service at all times. Thank you for taking your time sharing your comments with us! Your thoughtful remarks are very helpful in allowing us to continue to deliver the quality you deserve. We look forward to having you back again in the not too distant future. Cordially, Henry Brown Buick GMC

February 01, 2014

Ruston is great to work with, thanks for the great deal, give him huge raise please, He is way cool, and should be the manager of Henry brown More

by rotert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruston Reynolds
January 21, 2014

I have brought both GMC Acadia and Cadillac XLR into Henry Brown several times with success. Heidi Berns has been the service representative on all occasions. She is very professional, helpful and fri More

by joybach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
January 03, 2014

It was one of the best car buying experience that we have had. No high pressure which made it easier to make a decision. They were the best, polite and knowledgeable. Thanks guys. More

by desertmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Walsh and his sales manager
December 27, 2013

I had an appointment to meet with DeWight Byron for a possible purchase of a GMC Sierra 1500 crew cab pickup. DeWight was great from the very beginning. First he helped conduct an extensive vehicle searc More

by LeonardoRuiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeWight Byron
December 07, 2013

Of seven new purchases in the last ten years, possibly the best experience of all!! The staff here is amazing and is innovating car sales. More

by Amymiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff (new to company), Joe Heyn
December 02, 2013

Vince Lenzy listened and took care if me from the moment that I stepped onto the car lot. I bought two vehicles from him that day because he went to bat for new the customer when others wouldn't even pay at More

by marvc5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Lenzy
November 20, 2013

I visited your dealership due to a referral from Costco's Auto Program. I couldn't have been happier with my experience. My salesperson - DeWight took time to meet me on his day off. He gave me the More

by rschabatka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewight Byron
November 12, 2013

I told him what I was looking for and the price I was comfortable paying and he took care of it all. He found me the perfect car and financing was painless. More

by thrice2797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Brown
October 21, 2013

I am very pleased with the entire experience I had at Henry Brown GMC. Paul did an outstanding job working with us and even came in on his own time to make this deal. His enthusiasm is remarkable and 1 More

by Corrells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Anwary
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