Herb Chambers BMW of Boston

Excellent service by the service department Needed an immediate appointment at the BMW service center in Boston, and was greeted with prompt service on the same day. I received excellent service Needed an immediate appointment at the BMW service center in Boston, and was greeted with prompt service on the same day. I received excellent service through Ahmed in the Sales department and the service advisor, Dan Blash, who was able to diagnose the problem and get the car fixed within a few hours. He gave me a detailed description of what the problem was and the options to fix it. I would highly recommend this service center to everyone! More

Excellent Service And Expereince Ahmed made the car-buying experience a breeze. He answered all our questions, was kind and courteous, and strove to meet all our expectations. And he Ahmed made the car-buying experience a breeze. He answered all our questions, was kind and courteous, and strove to meet all our expectations. And he did! Would highly recommend Ahmed and the team at Herb Chambers BMW of Boston. More

Stress Free car buying experience Walked in to the dealership on a sunday morning and within 2 weeks I had the car. Ahmed is really helpful and very friendly and he helped me find the Walked in to the dealership on a sunday morning and within 2 weeks I had the car. Ahmed is really helpful and very friendly and he helped me find the car I was looking for. He patiently answered all my queries and was really quick to respond. Justin was really helpful in explaining all the different options and warranties and what would make more sense for my car. I had a good experience working with both of them. More

100% best customer service I ever had in my life!! Had bad experience trynna get a car from other dearships but SCOTT BRAGNARD was super helpful. He made sure I was comfortable Nd made sure he heard my Had bad experience trynna get a car from other dearships but SCOTT BRAGNARD was super helpful. He made sure I was comfortable Nd made sure he heard my concerns. I had very little hope I'll get my first car loan with no money down but he kept that faith, 100% best customer service. Thanks to him I was APPROVE! Absolutely can't say one bad thing about him, he was a gentleman the whole time! True fact ! More

smoothest car perchance ever Sheraz Sheikih & Justin Shin made the whole translation seen effortless, i am very pleased with the good job they did, i went to the dealer to see the Sheraz Sheikih & Justin Shin made the whole translation seen effortless, i am very pleased with the good job they did, i went to the dealer to see the car and with Sheraz good humor i end up buying the car the same day, he never pushed or rushed me what so ever, same goes for Justin, both very professional, never felt any pressure from them to do anything, they did help me get what i wanted. More

Great buying experience Great first time buying experience, Silvano was great with the whole buying process. Took the car for a test drive, and fell in love right there. Great first time buying experience, Silvano was great with the whole buying process. Took the car for a test drive, and fell in love right there. More

Omar at BMW is great I went there to browse at cars. While I was there a salesman, Omar approached us and asked if we needed help, "I told him we were just looking." He le I went there to browse at cars. While I was there a salesman, Omar approached us and asked if we needed help, "I told him we were just looking." He let us know to get him if we had questions. Later we had him help us. He was NOT pushy at all. He was knowledgable and patient and has a very friendly manner. I was sure I wanted to buy a specific car that was not there but when I test drove the car the following day , I decided on another car. Omar was helpful and told me his main goal is that I leave there with the car that makes me happy, and if that car also didn't make me happy then it was okay. I am very happy with my car. I've had it for 5 days. Omar got me a fair trade in value for my car and made sure I was happy with the car I purchased and I got a low apr. He also threw in a couple of perks. Used cars are sold at a set price so no haggling. I highly recommend going to see Omar if you are shopping for a BMW. He continued after the sale to be in contact regarding car related issues. My only regret was not being able to leave with that M3, maybe next time. :) More

New i3! Ahmed helped me move from an X3 to an i3. Got a fair price and excellent service, The dealer, Herb Chambers, was very reasonable too. They didn't chan Ahmed helped me move from an X3 to an i3. Got a fair price and excellent service, The dealer, Herb Chambers, was very reasonable too. They didn't change me for borderline excess wear, gave me a credit for being under mileage on the lease, and sold me snow tires and extra wheels at a very good price. Happy all around. More

My new BMW 330e Evety time I come to Herb Chambers of Boston I feel good. Besides everything that a top dealership has to aim at, this place is driven by individuals Evety time I come to Herb Chambers of Boston I feel good. Besides everything that a top dealership has to aim at, this place is driven by individuals who transform the car dealing business into the pleasure of getting a new car. It's my sixth lease and the experience has bee consistently great. Ahmed Jabrane has been much more than a sales person and advisor over these years. His meticulous attention to detail is not driven by numbers alone, but aims at making my time worth the while. I don't consider it a service anymore, because it feels more like a friendship, a relationship of trust. I mean, how many people can say that most of the time spent with their car dealer is spent joking and laughing!? It is a privilege to work with professionals like this. Only a brand that is aware of its value can treat customers with respect and dedication. I think that it's a matter of culture that is driven by value, the value of relationship and customer satisfaction. Thank you! More

The best 'no pressure' dealership. I have bought several cars from Sheraz Sheikh. He is very honest, freindly and he ALWAYS delivers on time. Most of my deals have been over the phone a I have bought several cars from Sheraz Sheikh. He is very honest, freindly and he ALWAYS delivers on time. Most of my deals have been over the phone and emails.Several friends have bought cars from him and they all has an excellent experience. I highly recommend him. Thank you Sheraz, you are awesome! More