
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I just bought my fourth BMW from Kevin Bugbee at Herb Chambers and he made it a pleasure. Kevin has always exhibited professional and courteous service and has always performed to high standards. He deli Chambers and he made it a pleasure. Kevin has always exhibited professional and courteous service and has always performed to high standards. He delivered the car I wanted, on time, cleaned and inspected just as he had promised. I will continue to buy from him when it is time and continue to recommend him to all my personal and business associates. More
have leased cars over 15 yr. period- all w/Herb Chambers and Kevin Bugbee- always a very satisfactory outcome- good service, love BMWs, and would not hesitate to recommend them and will certainly lease my n and Kevin Bugbee- always a very satisfactory outcome- good service, love BMWs, and would not hesitate to recommend them and will certainly lease my next car through them. More
Kevin was great to work with and made the whole process easy. I would definitely recommend him if you're looking for a new or used BMW! easy. I would definitely recommend him if you're looking for a new or used BMW! More
Kevin Bugbee is nothing short of a champion. In an industry plagued by its own poor history and reputation of gimmick driven persuasions, Kevin Bugbee stood out away from the car salespeople, and stoo industry plagued by its own poor history and reputation of gimmick driven persuasions, Kevin Bugbee stood out away from the car salespeople, and stood alone as a person interested in satisfying my needs. After purchasing a 2013 328xi the same day I met Kevin, I was back a month later to get an X1. He doesn't care about anything other than satisfying the customer. If you are in the market for a BMW - there is no other person to see other than Kevin Bugbee at Herb Chambers BMW. More
I worked with Abdou on leasing my new 3 Series BMW and Kevin Bugbee on returning my X6. I have to say these two guys are a class act. Truly. Abdou is such a gentleman. And trust me, I'm not the easiest Kevin Bugbee on returning my X6. I have to say these two guys are a class act. Truly. Abdou is such a gentleman. And trust me, I'm not the easiest client to have. I must of changed my mind about features and cars 6 times. He even had a car shipped here from NJ so I can test drive it - at no cost to me. Kevin was a pleasure to work with on my lease-end. He couldn't have made the process any easier and he cut me some slack for the dings and scratches on my car. He also went out of his way to investigate my SafeLease contract and make sure I'm covered for the damages. Overall, a great experience at Herb Chambers BMW because of these two guys. More
I've gone to other dealerships for service in the pass and was very disappointed until I finally meat Kathie Smith at Herb Chambers in Brighton, MA. The reason for this rating is that Mrs: Smith was pass and was very disappointed until I finally meat Kathie Smith at Herb Chambers in Brighton, MA. The reason for this rating is that Mrs: Smith was very patient, the service provided was exceptional. I will recommend herb chambers to any and every one I know specifically to Kathie Smith because I was very satisfied with the service that was rendered. The staff is fabulous. Thank You very much. Sincerely Marie C Joseph More
I've been taking my BMW to Herb Chambers for the past two and a half years for regular service as well as for issues that I refer to as brain teasers because their causes have rarely been immediately app two and a half years for regular service as well as for issues that I refer to as brain teasers because their causes have rarely been immediately apparent. Matt Baker, my service rep, has been exceptional at working closely with service, keeping me updated on the progress of the diagnosis or repair, securing a loaner for me, and getting me back into my car as soon as possible. Regarding the repairs, they have always been completed correctly the first time and the costs have been comparable to non-dealership repair shops specializing in German cars. Further, every single person you encounter, from the gentleman that escorts you out of you car to the one that escorts you back in, is truly friendly, helpful, and customer focused. Herb Chambers takes customer service seriously. So, if you're looking for professional repairs by BMW experts at comparable prices and exceptional customer service, I can't imagine why you would go anywhere else. More
My experience at herb chambers has been extremely pleasant. The staff is very friendly and always greets me. Matt is always available, responds to e-mails quickly and is very honest. I always feel we pleasant. The staff is very friendly and always greets me. Matt is always available, responds to e-mails quickly and is very honest. I always feel welcome and I feel at ease knowing that a good OEM job will be done. I would highly recommend Herb Chambers of BMW to everyone. More
I have worked with Kevin Bugbee in sales for the past 15 years, have bought 4 cars from him and he is top notch. Helpful, straight forward and fair. He is always willing to go the extra mile. More recent years, have bought 4 cars from him and he is top notch. Helpful, straight forward and fair. He is always willing to go the extra mile. More recently I have worked with Matt in service and he has been top rate as well. More
I've built a 10 year strong relationship with HerbChambers BMW with 100% satisfaction ; why would anyone settle for less . Ultimate driving machine , ultimate experience . HerbChambers BMW with 100% satisfaction ; why would anyone settle for less . Ultimate driving machine , ultimate experience . More