Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,559 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,559 reviews
December 16, 2013
After previously using a BMW dealer on the Northshore and not very happy, i decided to use BMW Boston to trade my older X% in for a new one. The sale process was very professional and smoothe. At that tim not very happy, i decided to use BMW Boston to trade my older X% in for a new one. The sale process was very professional and smoothe. At that time i was introduced to a Service Rep Jim Miscioscia and have called upon him for all servcie requirements. On just about every occasion to make a servcie appt., my timeline has been met; most times I will wait for the service to be completed within the timeline given and once again met by Jim. He is honest and straigtforward in his projected service needs, costs, etc. Most recently in planning a 600 mile auto business trip, i was surprised the day before with the brake warning. i called Jim, he sst up the appt the next mornig to confirm the problem first then replaced the frony brakes very quickly so i could be on my way before noontime. Besides Jim, just about every one else i come across is very cordial, respectful, professional. More
by SullyJRS
Employees Worked With
Jim Miscioscia
December 14, 2013
I've had the oppty to bring my X5 into BMW of Boston. Nick Mitrano is a true professional when dealing with the customer. Highly recommend Nick when getting your BMW serviced! Nick Mitrano is a true professional when dealing with the customer. Highly recommend Nick when getting your BMW serviced! More
by Big1
Employees Worked With
Nick Mitrano
December 14, 2013
I have been servicing my BMW's at Herb Chambers BMW of Boston for over 10 years. I still have the same service rep Jim Miscioscia. He is the main reason I continue to service my vehicle there. Regin of Boston for over 10 years. I still have the same service rep Jim Miscioscia. He is the main reason I continue to service my vehicle there. Regina B More
by regina123
Employees Worked With
Jim Miscioscia
December 12, 2013
Had to bring my 2004 325xi in for repair as she was getting old. Nick Mitrano was my service adviser and kept me in the loop from diagnostics to repair and pick-up. He was very professional and althoug getting old. Nick Mitrano was my service adviser and kept me in the loop from diagnostics to repair and pick-up. He was very professional and although I hope I don't have to go back any time soon for repairs, if I do, I feel confident that Nick will work with me to get the job done. Excellent experience! I later decided to lease a new vehicle and worked with Abdou Merheb as my sales adviser. Abdou was very accessible and talked my wife and me through all our options. He was exceptional in finding us exactly what we wanted in our new car. Abdou was extremely easy to deal with and to say that we enjoyed our sales experience with him would be an understatement. Would recommend Herb Chambers BMW, Nick & Abdou to anyone looking to buy or service their BMW. -MG More
by mgg320xi
December 10, 2013
I couldn't be an happier when i leave bmw after dealing with jim Miscioscia. He does whatever it takes to get your car fixed and keep you happy without trying to to sell you things you dont need I dealing with jim Miscioscia. He does whatever it takes to get your car fixed and keep you happy without trying to to sell you things you dont need I value his honesty and would recommend for everyone to see jim when they go in for service! More
by Etienne27
Employees Worked With
Jim Miscioscia
December 07, 2013
I recently had my last service visit before going out of warranty. Jim Miscioscia went out of his way to make sure all my services got updated. he also made sure that any known issues were looked at because warranty. Jim Miscioscia went out of his way to make sure all my services got updated. he also made sure that any known issues were looked at because my warranty was expiring. I have dealt with him on all my previous visits and have built up a pretty good relationship. My next car will be a BMW and I hope Jim will be my service advisor in the future More
by Jeniferm
Employees Worked With
Jim Miscioscia
December 07, 2013
I service my cars with Jim Misciocia's only. When he is out, I wait and call back. I trust him to provide me with the work he thinks the cars need. I have had almost every BMW style there is. Jim keeps is out, I wait and call back. I trust him to provide me with the work he thinks the cars need. I have had almost every BMW style there is. Jim keeps great records and gives good advise on what to do, what can wait, or when to fold! There are some people you enjoy doing business with, he is one of them. When you can go anywhere, it is nice to know someone cares about you- not just the next credit card charge. If he left, I would follow him. Laura M. More
by Lbrooksmeyer
Employees Worked With
Jim Miscioscia
December 06, 2013
I have bought three BMW X5's from Sheraz Sheikh and they have all been serviced by Jim Miscioscia...they are both super people and have taken great care of me and I would recommend them to anyone. I am they have all been serviced by Jim Miscioscia...they are both super people and have taken great care of me and I would recommend them to anyone. I am going to buy another in the spring and will go directly back to this team and will have the service done there. They make it as easy as it can be...in early, ride to and from work and drive home that evening. What more can I ask for?...they are great More
by fishymon
November 30, 2013
Rick and Tony at Herb Chambers on Commonwealth Ave. in Boston did a SUPERB job getting my car running again after I unexpectedly broke down on Rt. 128 returning from Thanksgiving in VT. I have no other m Boston did a SUPERB job getting my car running again after I unexpectedly broke down on Rt. 128 returning from Thanksgiving in VT. I have no other means of transport and depend on my car . They had me on my way again after only 2 hours. I am so grateful to them and their swift, polite and expert response to my difficulties. This is the second time I have found service at Herb Chambers in Boston to be excellent. I drove my car off Rt. 128 all the way to Herb Chambers on Commonwealth knowing that I would get the best available service. I was not disappointed. Thank you, thank you! More
by EBiscoe
Employees Worked With
Tony and Rick
October 07, 2013
I have bought numerous BMWs from Herb Chambers. BMW. There experience has always been pleasant and Abdou was a great salesman who understood I know the car and what I want. We ordered the car and it cam There experience has always been pleasant and Abdou was a great salesman who understood I know the car and what I want. We ordered the car and it came in as promised. More
by bmwm1
Employees Worked With
