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Herb Chambers BMW of Boston
Boston, MA
2,582 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,582 reviews
April 20, 2023
Service is alway prompt and professional from the guys who take my car to the team at the service desk to service managers. James always takes great care of me who take my car to the team at the service desk to service managers. James always takes great care of me More
by EAM
April 15, 2023
Great sales and service, and service department. .friendly..knowledgable..convenient..a go to for BMW .friendly..knowledgable..convenient..a go to for BMW More
by TRM
April 13, 2023
Great experience with Kevin. Straight forward sales professional who was able to assist me with my purchase and delivery faster that anticipated. Straight forward sales professional who was able to assist me with my purchase and delivery faster that anticipated. More
by R-C
Employees Worked With
Kevin Bugbee
April 13, 2023
I dealt with the Service in this dealership. The staff that receives and delivers the cars for services are very disorganized. However, the service advisor is very responsive. The video that t The staff that receives and delivers the cars for services are very disorganized. However, the service advisor is very responsive. The video that the mechanics send is very useful. More
by Aguzman
Employees Worked With
Higor Teixeira
April 07, 2023
My car went in for a recall repair. The first part of the experience was talking with phone support to schedule the service. Unfortunately, I don't recall the name of the woman who help The first part of the experience was talking with phone support to schedule the service. Unfortunately, I don't recall the name of the woman who helped me, but she was very professional and friendly and handled the scheduling flawlessly. She offered me the option of having a valet pick up and return my car at my home, which I hadn't known about. It was *extremely* convenient. The actual service experience was also very good. The service department noticed a few things awry with the car, provided a video of the technician pointing them out as he assessed the car, and provided a quote for doing the work. Finally, the car was returned promptly, and also freshly washed. Overall, a good experience. More
by James M.
Employees Worked With
Walter, the valet driver; Juieth, the service manager
April 07, 2023
Hadi and the team at BMW Boston was able to deliver a custom ordered car on a targeted time frame, even with a waiting list and parts shortage. He kept me updated during the process and was always avail custom ordered car on a targeted time frame, even with a waiting list and parts shortage. He kept me updated during the process and was always available to answer any questions. More
by eyml1011
