Herb Chambers BMW of Boston

I needed an emergency repair on my X5 and James and his crew saved the day, as I was 1000 miles from home. They loaned me one of their SUVs and completed the repair within 24 hours. Their service team and crew saved the day, as I was 1000 miles from home. They loaned me one of their SUVs and completed the repair within 24 hours. Their service team and advisor are all first rate. More

Higor was great to deal with. He kept me informed all along the way with what was happening to my car. He kept me informed all along the way with what was happening to my car. More

I was able to call the service department and get my car serviced the same day .Although it was a simple repair performed. serviced the same day .Although it was a simple repair performed. More

Higor is my go to maintenance representative. He has always taken good care of me as a client & always doing his best to make sure my needs are accommodated. He has always taken good care of me as a client & always doing his best to make sure my needs are accommodated. More

Hadi is very professional and knowledgeable. We enjoyed our experience so much! Thank you Hadi! You are the best!🙏 We enjoyed our experience so much! Thank you Hadi! You are the best!🙏 More

They took about 30 min to bring my car. It was not wash nor vacuumed. It was not wash nor vacuumed. More

Great service; very accommodating sales people; every single employee would offer water/coffee if they walked past you while waiting. single employee would offer water/coffee if they walked past you while waiting. More

I recently had the pleasure of working with Hank and the service team at Herb Chambers BMW of Boston, and I have to say, they are exceptional. From start to finish, their dedication to providing outstanding service team at Herb Chambers BMW of Boston, and I have to say, they are exceptional. From start to finish, their dedication to providing outstanding service was evident. What I appreciated most about Hank and the team was their ability to truly listen to my needs and act with urgency. They took the time to understand my concerns and provided me with the information I needed to make informed decisions about my vehicle's maintenance. And throughout the entire process, they were always responsive and communicative, keeping me informed every step of the way. Overall, I couldn't be happier with the service I received at Herb Chambers BMW of Boston. Hank and his team are a true asset to the dealership, and I would recommend them to anyone looking for top-notch service and support. Thanks again for all your help! More

Higor does it all. Took care of all the translations, documents, lunch order and got my vehicle out quicklike. Took care of all the translations, documents, lunch order and got my vehicle out quicklike. More

I had an amazing experience working with Abdou. I was a remote buyer, which comes with a few challenges and can be a big risk if you can’t trust the dealership and the person you are working with. I was a remote buyer, which comes with a few challenges and can be a big risk if you can’t trust the dealership and the person you are working with. Through every step of the process Abdou went out of his way to make sure everything was perfect, including ensuring that any imperfections were noted to me (since I couldn’t see the car in person) and taken care of. He was accessible 24/7 it seemed, even on his days off. Thanks so much Abdou - I really appreciate it and I love the car!! More