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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,582 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,582 reviews

March 26, 2023

BMW of Boston is always responsive to my needs, James is most often my service provider, very informative , professional, and extremely helpful . I am extremely pleased and satisfied!! More

by Phylgarr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
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Mar 28, 2023 -

Herb Chambers BMW of Boston responded

We appreciate your shoutout to James and the team! We hope that you come to visit us again in the near future! Thank you! - Herb Chambers BMW of Boston

March 25, 2023

The best people! Especially Kevin Bugbee! My husband and I have enjoyed working with him many times now! More

by Ckadoch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee, Mark Lande
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Mar 28, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful review! We're so glad Kevin continues to earn your support and we'll be sure to share these kind comments with him. Take care and thanks again for your loyal business, from all of us here at Herb Chambers BMW of Boston!

March 24, 2023

All personnel at Herb Chambers are always friendly and accommodating. Costs were given before work began along with an excellent description of the recommended repairs / updates. I would recommend this More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julieth
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Mar 27, 2023 -

Herb Chambers BMW of Boston responded

Thanks for sharing your experience, Mike! We appreciate you trusting the Herb Chambers BMW of Boston team with your vehicle and hope we can be of service again in the future!

March 23, 2023

The service and staff are awesome as always! Can’t think of a better place to go! More

by M Connelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
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Mar 24, 2023 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in the Herb Chambers BMW of Boston team! We appreciate your business, as well as your kind review, and look forward to your next visit!

March 22, 2023

James in the service department was great to work with. Friendly, helpful and knowledgeable! So nice to be greeted with a great attitude and pleasant demeanor. More

by cuddypamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
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Mar 24, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're thrilled to hear you enjoyed working with James and we hope to see you again next time here at Herb Chambers BMW of Boston!

March 22, 2023

Outstanding customer service in both sales and service. Would choose Herb Chambers over any other dealership in Greater Boston. More

by LSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
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Mar 23, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your automotive needs! We're grateful for your business, as well as your kind review, and look forward to seeing you at your next visit!

March 16, 2023

I had a good service experience with Higor. He’s clear about the level of importance of various repairs and didn’t push me into anything I didn’t want or need. More

by roger3190
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
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Mar 17, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're happy to hear Higor provided you with excellent service during your visit and we hope you won't hesitate to reach out if our Herb Chambers BMW of Boston team can assist you with any future automotive needs!

March 11, 2023

Impeccable and prompt service by my advisor, Julieth and Jose who took my car in. More

by BMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Steffy, David Torres, Janely Canuala
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Mar 14, 2023 -

Herb Chambers BMW of Boston responded

Thank you! Julieth and Jose appreciate your five-star review! We hope you come to visit us again! - Herb Chambers BMW of Boston

March 11, 2023

Last minute apt 1st time customer Met joell He was super cool Got us in and out Wonderful experience More

by Gpgenovese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joell
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Mar 14, 2023 -

Herb Chambers BMW of Boston responded

It's great to hear that our team got you in and out quickly! Thank you for coming to Herb Chambers BMW of Boston!

March 11, 2023

Excellent service, I am sure tell a other people, my experience was great, and coming back again. More

by Nelson Garzón
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Piñeros
Report | Print
Mar 14, 2023 -

Herb Chambers BMW of Boston responded

Thanks for giving us the opportunity to earn your business, Nelson! We appreciate you recommending us to others and look forward to seeing you again next time here at Herb Chambers BMW of Boston!

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